Self-Inspection process: Just Click ‘n’ Claim!

Team Digit, 12 Aug 2019

Yes, our self-inspection claims process for car insurance is super-fast and super simple!

We, at Digit, believe that your happiness is our happiness. We understand that you are already going through the pain of your beloved car being damaged in an accident! And the last thing we want to do is add to that pain by delaying your insurance claim!

Which is exactly why we have introduced self-inspection claims, where all you need to do is click pictures of the damage to your car from your smartphone and send it to us to make a claim. No more wasting time on manual surveys! 😊

Now, let’s understand better how mobile self-inspection works. Mentioned below are the steps to follow while doing self-inspection:

If you are involved in an accident, and not injured, it’s time to look at the injuries of your car, and pull out your smart phone! 😊

  • Call us on 1800-258-5956
  • You will receive a link for Self-Inspection on your registered mobile number.
  • Click pictures covering the damage to your car. Not to worry, we’ll guide you step-by-step on the different angles in which to take the photographs.
  • Submit your claim so that our team can assess the damage and get back to you with an estimate.

And, voila! Your insurance claim will be settled! 😊

That was fast, wasn’t it?

Important: But do note, your claim will be settled ONLY if our insurance experts validate all the damage that you self-inspected and consider it to be legitimate. If not, your claim will be considered void.

That said, to make it simpler, let’s answer a few of your questions even before you ask them:

Q: Does someone from Digit need to be around when I am doing the self-inspection?

A: No!

Q: How will Digit know if I am making a valid claim?

A: Our expert surveyors will validate this through the pictures you send us.

Q: What documents do I need to make the claim?

A: Ah! Now that’s the most important question! You need to have your RC book and driving licence with you, without which your self-inspection claim will stand void.

See, we just read your mind, didn’t we? 😊

To sum it up, our self-inspection process eliminates the need for a manual surveyor, and hence has brought down making claims from 7 days to just 7 minutes! 

To know how we achieved this amazing task, watch our video: https://www.youtube.com/watch?v=J2hcbyQyZcY

 

Team Digit

Digit is a General Insurance company on a mission to Make Insurance Simple for people. We are backed by Fairfax, one of the largest insurance companies in the world.

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