Zero Touch Insurance with Digit

COVID-19 covered

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What is Zero-Touch Insurance?

As the name suggests, zero-touch insurance refers to insurance products that can primarily be bought and claimed for without any physical touches; and in this case, yes...we mean online!

At Digit, all our products are digital; right from our motor insurance to health insurance, they can all be bought and claimed for online and involve absolutely no paperwork!

What are the different types of insurance I can buy online?

Zero Touch Insurance Products

How does Digit enable zero-touch insurance?

Online buying process

No need to go to any branch office or get in touch with an agent, you can directly buy your insurance policy online from our website.

Online self-inspection

No surveyor visits! Self-inspect your own vehicle with our self-inspection app and we’ll issue your policy online once confirmed.

No paperwork!

Whether you need to upload proofs or just submit documents for a claim, all you need to do is click and upload.

Doorstep pick-up & drop for motor repair claims

We offer free pick-up & drop of your vehicle for repairs and yes, even though this involved some level of touch, we ensure maximum safety standards while doing so.

24X7 Support

Whether you want help with your claim or have doubts lingering about your policy, all you need to do is call our customer care number & we’ll be right there for you!

What is the difference between a conventional insurance and a zero-touch insurance?

	Zero-Touch Insurance	Conventional Insurance
Policy Issuance	No need to visit an office or an agent, you can buy your insurance policy online, with the click of a few buttons!	You need to go by to the office or visit an insurance agent to get an insurance policy.
Inspection Process	No one will physically come by to check your car. Instead, you can comfortable do this by yourself using your phone and the self-inspection app, once the team has checked it online, your policy will be confirmed!	A surveyor usually comes by to inspect your car manually and only then your insurance is confirmed. This may take upto few days.
Documentation	Paperless. Only online submissions and proofs, even during claims!	Lengthy paperwork, everything during claims has to be physically submitted.
Repairs	Doorstep pick-up and drop so you don’t need to step out!	Physically go drop your car to the garage in case of repairs.
Support	24x7 support over call, or online!	Support as per work timings only.

Frequently asked questions

✓ Is it necessary for my insurance to be zero touch?

In times when social distancing is the new normal, having most things at zero-touch is almost necessary. A zero-touch insurance ensures that you never put yourself at risk and can easily buy and claim for your insurance needs online.

✓ Should I renew my car insurance policy in the lockdown?

Yes, even though you aren’t using your car right now it’s essential that you still renew your policy online. This won’t only ensure your car is covered for in case of damages that can even happen while it is parked but, also ensures you don’t lose out on your No Claim Bonus which is only valid if you renew your policy on time, before its expiry!

✓ How is the claim process zero touch in case of a bike insurance?

In a conventional world, bike insurance claims would require you to wait for a surveyor to inspect the bike and then decide about your claim. However, in case of an online bike insurance, your claim too can be made online with our self-inspection app. Ensures you save time and are safe from all risks!

✓ What will happen if I don’t renew my car insurance policy during the lockdown?

If you don’t renew your car insurance policy during the lockdown, your policy will lapse and when you need to renew your policy again when it’s time, you would have lost out on your No Claim Bonus and you would have to wait longer for your policy to activate until your digital inspection process is complete. Additionally, if anything happens to your car whilst its parked too, it won’t be covered for!

✓ Does Digit health insurance cover COVID-19 treatment?

Yes, all pre and post hospitalization expenses due to the COVID-19 will be covered in Digit’s health insurance policy.

Zero Touch Insurance with Digit