EPF Grievance Management System or EPFiGMS is a process for investigating and resolving employee issues or complaints related to EPF. Members who contribute to EPF can register any complaints on the EPFiGMS online.
Let’s look at how to do an EPF Grievance registration and aspects related to it.
Both participants, an employee and an employer, have the access to I-grievance management scheme. One can register a grievance in EPFO by following the steps mentioned below:
Step 1: Visit the official EPF portal.
Step 2: On the homepage, one can see a tab that has a "register grievance" sign on it.
Step 3: Click on it and select the section called “status”.
Step 4: If one does not have the PF number, click on “others”.
Step 5: One should then enter their Security Code and Universal Account Number (UAN).
Step 6: There will be a “Get Details” option, click on it.
Step 7: One can see their name, mobile number, email ID and UAN on the screen.
Step 8: Opt for the “Get OTP” option to verify and authenticate the user ID.
Step 9: Choose the "Personal details" section and select the relevant PF number.
Step 10: Choose the "Grievance details" section and select the types of grievance.
Step 11: Enter the necessary description for the complaint.
Step 12: Use “choose files” and “attach” to upload relevant documents for the complaint.
It is crucial to know how to track the progress of PF grievance registration. However, it is a quick and easy process. Let’s look at how to do it:
Step 1: Visit the official website.
Step 2: Select “View Status”.
Step 3: Enter your registration number.
Step 4: Enter your phone number/email ID.
Step 5: Enter the security code.
Step 6: Click “submit”.
After that status of the complaint will appear on the screen.
If someone does not answer their issue promptly, they can send a reminder to the authorities. Here is how to do that:
Step 1: Visit the official page of EPF I-grievance Reporting Sector.
Step 2: From a drop-down menu, one has to select "Send Reminder".
Step 3: Type the registration number that the system has generated during the filing of a complaint.
Step 4: If one has filed the complaint on an older version of the website, they have to put their mobile number or email ID too.
Step 5: Fill in the reminder and provide an authentication code.
Step 6: Click on “Submit” to send a reminder to the concerned authority.
Let's have a quick look at scenarios when one can and should engage in EPF grievance registration:
Here are some of the benefits of the EPF grievance portal for EPF members and employees:
This article provides a brief step-by-step procedure that is easy to follow and will help individuals to file their complaints. It also discusses how to track the status of a complaint and what to do if the process is delayed and more. A comprehensive knowledge of EPF grievance registration can surely be helpful to an individual.
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Disclaimer: This information is added only for informative purposes and collected from different sources across the Internet. Digit Insurance is not promoting or recommending anything here. Please verify the information before making any decisions.
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