Not Satisfied with the Resolution - Escalate your Grievance.
In case, you are not satisfied with the decision/resolution or have not received any response within 15 days, you may escalate to our Grievance Redressal Officer:
For details about the regional GRO of your city, Click here
We will assess the nature of the complaint and get back to you within 24 hours. All that you should know is we care and we are there to sort out any concern that you have.
To read the Digit Grievance Handling Procedure – Click here
To read the Digit Protection of Policyholder Interest Policy – Click here
