E-Rickshaw Insurance

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Disclaimer:Tata Capital Limited (“TCL”) registered with IRDAI (License No. CA0896, valid till 21-Jan-2027), acts as a Corporate Agent “Composite” for Go Digit General Insurance Limited. Please note that, TCL does not underwrite the risk or act as an insurer. For more details on the risk factors, terms and conditions please read sales brochure carefully of the Insurance Company before concluding the sale. Participation to buy insurance is purely voluntary.

The Registered office of TCL is Tata Capital Limited, 11th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam, Marg, Lower Parel, Mumbai-400013.
The Registered Office of Go Digit: Go Digit General Insurance Limited, 1st Floor, Fairmont, Hiranandani Business Park, Powai, Mumbai – 400076.
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e-Rickshaw Insurance Price & Policy Renewal Online 2025

All the e-rickshaw owners in India need to secure their commercial electric rickshaws from damages, theft, third-party liabilities and to comply with the law, which makes it necessary to have an e-rickshaw insurance policy in place.

So, here’s an e-rickshaw insurance guide to help electric rickshaw owners buy or renew the policy in a hassle-free manner.

Table of Contents

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What is E-Rickshaw Insurance?

An e-rickshaw insurance is a type of commercial vehicle insurance policy that serves as a protection for electric three-wheelers against any unforeseen damage or loss resulting from accidents, theft, natural calamities, etc. 

In India, it is mandatory by law to have at least have a third-party e-rickshaw insurance policy. However, for added protection, you can get comprehensive e-rickshaw insurance or Own Damage plan as well.

You can avail yourself of the e-rickshaw insurance online policy at an affordable and customized premium at Digit Insurance.

How Does E Rickshaw Insurance Work?

Commercial vehicle insurance is a contract between you and the insurance company. You pay a small amount as the premium and in turn the insurer provides you with financial protection for your vehicle against damages due to accidents, natural disasters, theft, and other unforeseen events. Here's how it works

Choose a Policy

You choose the type of commercial vehicle insurance plan, including the appropriate add-ons that suit your needs and budget

Buy or Renew Policy

As per your chosen commercial vehicle insurance plan, you can buy or renew car insurance online instantly with Digit and renew your policy with minimal paperwork.

Pay Premium

After purchasing the policy, you have to pay regular payments or commercial vehicle insurance premium to the insurance company, either annually or in installments.

File a Claim

File a claim with your insurer and provide the required documents. After damage assessment, the insurer will settle the claim as per the policy terms.

Is Having E-Rickshaw Insurance Mandatory?

Yes, as per the Motor Vehicles Act, it is compulsory for all vehicles driving on Indian roads to have at least an active Liability Only Policy in place that covers damages caused to third parties by your electric rickshaw. Without this, you would have to pay a penalty and can even be jailed.

However, if you have a business using multiple e-rickshaws or if you use e-rickshaw as a primary source of income then you should go for Standard Package Policy, as it covers damages caused to your own vehicle and the owner-driver in addition to third-party liabilities.

why should you get e rickshaw insurance

Why Should You Get E-Rickshaw Insurance?

An electric auto rickshaw insurance policy is needed because of the reasons listed below: 

  • It is mandatory for all e-rickshaw owners and for businesses that own e-rickshaws to buy a Third-party Liability Only Policy as per law as it covers the business financially if the vehicle suffers damage or causes damage to a third-party vehicle, property, or person.

  • E-rickshaw insurance also helps the vehicle owner against any losses due to factors like accidents, thefts, fires, terrorist activities, natural calamities, and other unforeseen circumstances.

  • Having a policy ensures that you don’t face any unplanned losses or downtime.  

  • An e-rickshaw insurance also assures that your customers/passengers that you’re a responsible business and are serious about your work.

Why Choose E-Rickshaw Insurance by Digit?

We treat our customers like VIPs, know how…

Customize your Vehicle IDV

Customize your Vehicle IDV

With us, you can customize your vehicle IDV as per your choice!

24*7 Support

24*7 Support

24*7 call facility even on National Holidays

Super-Fast claims

Smartphone enabled self-inspection processes takes minutes!

Digit’s Motor Insurance Claim Settlement Ratio is 96% for FY’25

When it came to motor insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 96% of motor claims settled seamlessly and we make this simple with:

  • Smartphone-enabled self-inspection process, with which you can file your claim in minutes!

  • Cashless Claims at over 9000 garages in India, so you can get your two-wheeler fixed without stress. 

  • Everything digital and paperless. No need for hard copies—just upload everything on our app, and you're all set!

What Our Customers Have to Say about Us

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Digit Motor Insurance in News!

Go Digit posts 3x jump in Q2 net profit; gross premium collected at Rs 2,368 crore

  • 24 Oct 2024
  • The Economic Times
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Drive less, pay less: Why 'Pay as You Drive' insurance may be right for you

  • 21 Aug 2024
  • Business Standard
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EV insurance market is expected to grow at a CAGR of over 40%

  • 16 Feb 2024
  • ET Auto
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Prices cut, but are EVs more economical than petrol cars?

  • 28 Feb 2024
  • Mint
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https://www.zeebiz.com/personal-finance/news-pay-as-you-drive-payd-motor-car-insurance-industry-ad-on-premium-policy-ireda-bajaj-chola-zuno-policybazaar-digit-insurance-278686

Pay As You Drive (PAYD): Motor insurance ad-on that customises your premium as per driving distance

  • 1 Mar 2024
  • Zee Business
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https://www.businessinsider.in/personal-finance/dogs-coconuts-and-monkeys-insure-your-vehicles-from-their-mayhem-right-now/articleshow/111140109.cms

Dogs, coconuts and monkeys: Insure your vehicles from their mayhem right now!

  • 20 June 2024
  • Business Insider
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Digit Insurance unveils "That’s it!” campaign with Virat Kohli, highlighting easy insurance claims

  • 19 June 2024
  • AFaqs!
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Drive less, pay less: Why 'Pay as You Drive' insurance may be right for you

  • 22 Aug 2024
  • Business Standard
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What's Covered in E-Rickshaw Insurance?

An e-rickshaw insurance policy offered by Digit covers the following:

Damage incurred due to accidents

Damage incurred due to accidents

The policy covers any damage caused to the e-rickshaw due to an accident.

Personal accident

Personal accident

If the accident of the e-rickshaw leads to injury or death of individuals travelling in it or driving it, the insurance policy will cover it.

Loss suffered by third parties

Loss suffered by third parties

Any damage caused to third parties will be covered under the policy, in case the damage is caused directly by the e-rickshaw.

Theft

Theft

Loss of the e-rickshaw due to theft is covered by Digit’s e-rickshaw insurance policy. It also covers damage caused to the vehicle due to the theft.

Fire and natural calamities

Fire and natural calamities

Damage caused to the e-rickshaw due to fire or natural calamities like earthquakes, floods, etc. are covered by the policy.

What’s Not Covered?

Now that you know what’s covered under the policy, let us look at what is not covered under Digit’s electric rickshaw insurance policy.

Consequential damages

Any damage to the e-rickshaw that is not a direct result of the accident or natural calamity is not covered by the policy.

Driving without license or when drunk

If the person is driving the vehicle without a valid license or when drunk, the damage caused to the e-rickshaw will not be covered.

Outside Geographical Area

Any accidental loss or damage and/or liability caused, sustained or incurred outside the geographical area.

Contractual Liability

Any claim arising out of any contractual liability.

Add-ons not Bought

Some situations are covered in add-ons. If you haven’t bought those add-ons, the corresponding situations will not be covered.

Add-ons Available with E-Rickshaw Insurance

Digit offers the following 8 add-ons with the e-rickshaw insurance policy to provide enhanced protection for passenger carrying vehicles. Choose the ones most suitable for you to get better coverage.

Consumable Cover icon

Consumable Cover

Your e-rickshaw's bits and pieces, like the nuts and bolts, screws, and grease are covered under the consumable add-on in case they are damaged or lost in an accident.

Parts Depreciation Protect

Zero Depreciation

This add-on offers you peace of mind by removing depreciation costs on the vehicle parts during claim settlements. So, you get a higher payout at the time of claim with Zero Dep add-on.

Key and Lock Replacement icon

Key and Lock Replacement

The key and lock replacement add-on covers the cost of replacing locks and keys, installing a new lock set etc., in the insured electric three-wheeler if its lockset is damaged or the keys are lost.

Breakdown Assistance icon

Breakdown Assistance or Roadside Assistance

The breakdown assistance add-on has your back 24x7. It assists you in case your e-rickshaw breaks down on the road due to an accident, flat tires, malfunctioning battery, or other factors.

Loss of Revenue icons

Loss of Revenue

If you have incurred any loss of income when your e-rickshaw was not available when it was being repaired due to damage, then this add-on will compensate you for the amount.

Additional Towing Expenses

Additional Towing Expenses

Under this add-on, you will be compensated for the additional expenses incurred when your e-rickshaw is being towed from the spot of accident to the nearest garage or place of safety.

EMI Protection Cover

EMI Protection Cover

If your e-rickshaw is taken on a loan and is being repaired in a garage due to damage in an accident, it might cause a loss to your business. However, with this add-on, you will be paid regular EMIs payable to the financier of the vehicle recorded in our books.

Return to Invoice Cover icon

Return to Invoice

Under return to invoice cover you will be compensated in case of a total loss/constructive loss or if your e-rickshaw is stolen. You will get the amount or a new electric auto at the prevailing ex-showroom price, which will be the same make, model, and variant. However, if it is discontinued, you will be paid the difference between the last available ex-showroom price and claim payable under OD section of the Base Policy.

Additional Coverages or Endorsements Available

Digit also offers optional covers for electric 3-wheeler insurance, which provide enhanced coverage to protect in all circumstances, including:

PA cover icon

Personal Accident Cover

A personal accident cover protects the owner-driver against bodily injury or death in case of an accident. Also, it is mandatory by law in India, so if you don’t already have this cover get it with your e-rickshaw insurance policy plan.

unnamed pa cover cv icon

Unnamed PA Cover

E-rickshaw is a passenger carrying commercial vehicle, so, it becomes important to have this coverage to protect the passengers against injury, who might be sitting in the vehicle at the time of an accident.

Legal Liability icon

Legal Liability

This additional cover protects your e-rickshaw business against any legal liability that may arise due to an injury caused to your employees or someone who works for you.

IMT 23

IMT 23

Get this endorsement to cover for losses or damage to electric rickshaw’s lamps, tyres, tubes, mudguards, bonnet, side part bumpers, headlights and paintwork in all circumstances, even if the vehicle is partially damaged.

Electrical Accessories icon

Electrical Accessories

This add-on will cover damage or loss of any electrical accessories fitted in your e-rickshaw, which is not a part of the manufacturer’s model.

Non-Electrical Accessories icon

Non-Electrical Accessories

This add-on covers damage or loss of any non-electrical accessories fitted in your electric three-wheeler, which is not a part of the manufacturer’s model.

Special Exclusions & Compulsory Deductibles icon

Special Exclusions & Compulsory Deductibles

This cover helps reduce your premium as you are then required to pay only a certain amount as your share of the loss, called the compulsory deductible in case of any loss. The add-on also cover the loss or damage to lamps, tyres, tubes, mudguards, bonnet, side part bumpers, headlights and paintwork if your e-rickshaw is completely damaged.

Key Features of e-Rickshaw Insurance by Digit

Key Features Digit Benefit
Premium  Starting from ₹1539 
Claim Process  Paperless Claims 
Customer Support  24x7 Support 
Additional Coverage  PA Covers, Legal Liability Cover, Special Exclusions and Compulsory Deductibles, etc. 
Damages to Third-Party  Unlimited Liability for Personal Damages, Up to 7.5 Lakhs for Property/Vehicle Damages 

Third-Party vs Comprehensive Auto Rickshaw Insurance

Liability Only

Standard Package

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Third Party Premiums for E-Rickshaws

Here is the e-rickshaw insurance price list for third party plans in India. These prices are fixed by the IRDAI in 2024 for electric three-wheeler vehicles carrying passengers, with a capacity of up to six passengers.

Segment Premium Rate (effective January 2024)
Basic Premium  ₹1,539 
For Each Passenger  ₹737 

How to Buy E-Rickshaw Insurance Online with Digit?

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Enter Vehicle Details

On the Digit App or website, enter the vehicle registration number and select the policy status.

Choose a Plan

Select the type of vehicle insurance plan and choose desired add-ons.

Enter Personal Details

Enter your personal, nominee and vehicle details, and move to the next step.

Make Payment

Complete the payment and mandatory KYC verification process.

That's It!

You’ll receive the policy document via email, SMS and WhatsApp. Also, you can access it 24X7 on the Digit App.

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Login

Login to Digit App or website and go to the ‘My Policy’ section.

Select Policy

Select the policy pending for renewal and click on ‘Renew Policy.’

Choose a Plan

Next, select the add-ons and tenure and confirm the details, and move to the next step.

Make Payment

Complete the payment and mandatory KYC verification process.

That's It!

You’ll receive the policy document via email, SMS and WhatsApp. Also, you can access it 24X7 on the Digit App.

Documents Required to Buy Commercial Vehicle Insurance Online

To buy Digit commercial vehicle insurance online, a load of paperwork is not required. Furnish only the following documents to buy a new two-wheeler insurance policy within minutes:

Registration Certificate

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It is an official document issued by the Regional Transport Office (RTO) that proves your vehicle is legally registered under the Motor Vehicles Act. 

Previous Year Insurance Policy

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A Previous Year Insurance Policy refers to the auto rickshaw insurance coverage you had for the previous policy term, typically valid for one year. It includes details like:

  • Policy Number: Unique ID of your old insurance plan.
  • Coverage Type: Whether it was third-party or comprehensive.
  • Insurer Details: The company that provided the coverage.
  • Policy Expiry Date: The date the previous insurance lapsed.
  • No Claim Bonus (NCB): A discount earned if no claims were made.

Documents for KYC Verification

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Inorder to buy a auto rickshaw insurance policy online a KYC verification is needed for which various documents such as your PAN/Aadhar/DL/Voter ID/Form 16/Passport is required.
claims phone screen

How is AI making Digit’s Motor Insurance Claim Process Faster & Smarter

At Digit, we believe filing a motor insurance claim should be simple, not stressful. That’s why we’ve built intelligent automation into every step of the process—so you can get back on the road, faster.

  • AI That Sees What You See: When you upload a video of the damage through our app, our AI doesn’t just watch—it analyses. Using advanced image recognition, it assesses the extent of the damage, classifies it, and helps determine the next steps. This means quicker evaluations, fewer delays, and a smoother experience for you.
  • Automated Document Processing: From inspection reports to claim forms, our AI systems automatically sort and process your documents. This reduces manual effort, minimises errors, and speeds up approvals. And with a human-in-the-loop approach, we ensure every claim is handled with both precision and empathy.
  • Automation That Works Behind the Scenes: Our systems also fetch claim details directly from partner platforms, eliminating the need for repetitive data entry. Whether it’s Bulk Policy Issuance or real-time claim registration, automation helps us move faster—so you don’t have to wait.

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69% Motor Repair Work Approvals Done within 12 Hours

In H2 FY25, our average vehicle repair approval time was 15 hours and 36 minutes, with 69% of approvals completed within 12 hours. Only 7.47% of cases experienced longer wait times, typically due to complex assessments or the need for additional documentation, highlighting our commitment to minimising delays and maximising efficiency.

Rest assured, we carefully monitor every step to ensure your vehicle is back on the road as swiftly as possible!

Digit Settled 9.16 Lakh Claims with 99.9950% Accuracy in FY'25

The below data is for all the products as given in the table below.

Settled 9.16 Lakh Claims Settled

Settled 9.16 Lakh Claims Settled

That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly. 

Out of these, nearly ₹6.52 lakh were motor insurance claims alone—proof that we’re there when it matters most, whether it’s something trivial or serious. 

₹4,622 Crore Paid in Claims

₹4,622 Crore Paid in Claims

From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind. 

Of this, ₹2,199 crore was paid out under motor insurance, covering everything from accidents to unexpected situations like rat damage.

99.9950% Claims Accuracy

99.9950% Claims Accuracy

Out of 9.16 lakh claims in FY 2024–25, only 256 were escalated to the Hon’ble Ombudsman^. Out of which only 46# were escalated and ruled in favour of the customer. This significantly proves the claim's accuracy rate of 99.9950%.

For Motor Claims, out of 256 escalated claims for Digit, just 124 were motor-related. By year-end, 104 motor claims were closed, with 28 resolved through mediation. Only 26 health claim decisions went in favour of customers.

Ombudsman Complaints for FY 2024-25

The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024–25. 

LOB Total Claims Paid (in number) Total Claims Amounts Settled Total Complaints that went to Ombudsman Total Complaints where final decision was given Total Complaints Settled via Mediation Total Decisions in favour of Customer
Health (including PA, travel) 2,18,082 ₹1,374.64 Crore 110 86 21 18
Motor(OD + TP, Including theft, PA) 6,51,954 ₹2,199.58 Crore 124 104 28 26
Other LOBs (miscellaneous) 45,642 ₹1,047.34 Crore 22 17 3 3
Grand Total 9,15,678 ₹4,621.56 Crore 256 207 52 47

Disclaimer: ^This data pertains to cases reported to various offices of the Hon’ble Insurance Ombudsman. Customers have the option to approach the Consumer forum as well; #Only includes complaints arising from claims. The company had a total of 11 complaints arising from non-claims, i.e., policy-related grievances (5 won, 2 settled, 1 lost, and 3 outstanding). One non-claim complaint where the decision went in favour of the complainant is not included in the numerator while calculating claims accuracy.

Interesting Claim Stories & Insights from Digit Customers

Dogs Cause ₹1.5 Lakh in Auto Rickshaw Damages in Panvel

In Panvel, owning an auto rickshaw comes with its own set of challenges, but it’s not potholes or traffic that cause the most trouble. It’s dogs. Yes, you read that right. This year, encounters with canines have resulted in repair claims surpassing ₹1.5 lakh, illustrating that sometimes the most significant dangers on the road come with four legs and a wagging tail.
jcb flipped

₹4 lakh claim after Cow topples JCB in Raigad

In Raigad, a JCB operator had a day they’ll never forget. A cow darted across the road, and in the blink of an eye, the machine flipped—yes, flipped. The result? A claim of over ₹4 lakh. It’s not every day you see a JCB somersault, but when the unexpected happens, the right insurance doesn’t hesitate. We step in, cover the damage, and keep the work going.

How to File Claim & Track Real-time Status through Digit App?

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Login

Open the Digit App and go to the "File Motor Claim" option. Login and you'll be directed to the "File Motor Claim" page. Click on the policy card to start claim filing.

Provide Details

Fill in all the details related to the accident and damage to the commercial vehicle.

Enter Personal Details

Update your personal details and that's it, your claim is successfully filed, and you will receive the next steps on your email & WhatsApp.

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Login

Open the Digit App and go to the ‘Check Motor Claim Status’ option. Here you can see the complete list of claims filed on your phone number.

Select Claim

Select the claim you want to check the status of. You can see the details of the claim, the current status, timeline, detailed summary, and repairer details too.

How to Download Your Commercial Vehicle Insurance Policy on Digit App?

To download your renewed or already active Commercial Vehicle insurance policy with Digit, follow the given steps:

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Login to Your Acount

Visit the Digit website or app and click on ‘Login’ at the top-right corner. Enter your registered mobile number and verify with OTP.

Visit ‘Active Policies’

Once logged in, navigate to the Active/My Policies section. Here, you can check the policy number, end date & start date.

Download the Policy

Done! You can save, share, print or email the policy for future reference anytime, anywhere.

how to choose the right e rickshaw insurance

How to Choose the Right E-Rickshaw Insurance Policy?

  • Here’s what all you need to look for to pick the right motor insurance for your electric three-wheeler:
  • Right Insured Declared Value (IDV): The e-rickshaw insurance price significantly depends on the IDV. It is the manufacturer’s selling price of the e-rickshaw you want to insure, which also includes depreciation amount on its parts. So, to get the right e-rickshaw premium price, make sure your IDV is stated correctly.
  • Review Add-Ons: Review all the add-ons available and get only the ones most suitable for you. This will ensure the best e-rickshaw insurance price and provide enhanced coverage. 
  • Service Benefits: An insurance policy should be there for you at any time. So, look for a policy with 24x7 Customer Support and a wide network of cashless garages, among other services.
  • Claim Speed: Getting your claims settled on time is the most important aspect of any insurance policy. So, pick an insurance company to get the best experience.

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factors affecting e rickshaw insurance premium

Factors Affecting E-Rickshaw Insurance Premium

Check these factors before buying e-rickshaw policy online as these will affect your e-rickshaw insurance price:

  • Model, Engine & Make of the Vehicle: The e-rickshaw insurance premium amount is largely determined by its make and model. So, check your electric rickshaw’s model and make, type of fuel, its manufacturing year, and other additional features to get an idea of the premium price. 

  • Location: The place you register and choose to ride your e-rickshaw also affects the insurance premium. For example, if you drive in metropolitan cities with a lot of traffic and accident rates, you would be charged a higher premium, as compared to safer and smaller cities.

  • No-Claim Bonus: If you already have an insurance policy and want to do e-rickshaw insurance renewal online, then check your ncb before doing so. You might get your premium at a discounted rate if you haven’t filed a single claim in the previous policy term.

  • Type of Insurance Plan: The type of e-rickshaw insurance plan you opt for also determines its premium amount. A third-party policy is the most basic and affordable one, while the comprehensive policy will charge you more premium depending on various factors.

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Electric Auto Rickshaws in India in 2025

Here is a list of the most popular electric three-wheelers in India in 2025:

Name of the Model  Ex-showroom Price
Saarthi DLX  ₹90,000 
Atul Elite Plus  ₹1.12 Lakh 
Kinetic Safar Smart  ₹1.45 Lakh 
Lohia Narain DX  ₹1.65 Lakh 
Lohia Humsafar IAQ  ₹1.80 Lakh 
Mahindra e-Alfa Super  ₹1.82 Lakh 
Piaggio Ape e-city  ₹1.95 Lakh 
Mahindra Treo Yaari  ₹1.96 Lakh 
Bajaj RE E TEC 9  ₹3.07 Lakh 

Disclaimer: All the above prices are ex-showroom prices in Delhi and may differ in other cities.

FAQs about E-Rickshaw Insurance