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Motor Claims Helpline
(This is our WhatsApp Self-Serve
Chat bot and this is a chat only number. One stop solution for all your queries!)
1800-258-5956
For International Travel Insurance Claims
+91-7799022308
(This is a missed call only number for
customers dialing from outside India)
Health Reimbursement Claims Helpline
Cashless Helpline for Health Customers
Senior Citizen and Differently Abled Persons Helpline
Cashless Helpline for Hospitals
For other Queries & Claims
Escalate your Grievance
Grievance
Redressal Procedure
(Click on the above link for Grievance
Redressal Procedure)
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If the resolution you received does not meet your expectations, please contact:
Mr. Praveen Bhat
Grievance Redressal Officer
Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095.
To read Digit Protection of Policyholders’ Interests Policy – Click here
We will assess the nature of complaint and revert to you within 24 hours. All that you should know is we care and we are there to sort out any concern that you have.
For details about the regional GRO for your city, click here
Details of Nodal Officers
| Andhra Pradesh , Telangana , Tamil Nadu & Andaman | Adish Kanna | adish.kanna@godigit.com |
| Delhi-NCR | Hemant Kumar | hemant.kumar@godigit.com |
| Gujarat | Sandeepkumar Tiwari | sandeepkumar.tiwari@godigit.com |
| Chhattisgarh & Bihar | Sudhir Tiwari | sudhir.tiwari@godigit.com |
| Karnataka & Kerala | Sasi Jayaram | Sasi.Jayaram@godigit.com |
| Mumbai | Yogesh R Yarde | yogesh.yarde@godigit.com |
| Punjab, Himachal Pradesh, Haryana (Except Gurgaon), Jammu & Kashmir | Hartej Singh | hartej.singh@godigit.com |
| Rajasthan, Madhya Pradesh | Vipin Tyagi | vipin.tyagi@godigit.com |
| Rest of Maharashtra (except Mumbai), Goa | Ashwin Deokar | ashwin.deokar@godigit.com |
| Uttar Pradesh and Uttarakhand | Rahul Tripathi | rahul.tripathi@godigit.com |
| West Bengal, Jharkhand, Odisha and North East | Ashwani Kumar Chouhan | ashwani.chouhan@godigit.com |
Nodal Officers Detail pertaining to Third Party Motor Accidents Claims
Details of the Nodal Officers handling Motor Accident Claims (District-wise)
Network Hospitals for Cashless Facility
The empanelled hospitals shown on Digit website are not updated in real time, for updated information please check the below TPA lists and the respective TPAs.
We also have arranged a direct tie-up with some hospitals. These are in addition to the hospital network we maintain with our TPAs.
As a part of improving our customer experience as well as bringing transparency to our claims process, here is a list of hospitals marked as excluded. This is prepared based on treatment/claims experience from these hospitals. Kindly note that the Company will not be in a position to entertain any cashless or reimbursement claim for any planned/pre-planned treatment received at these hospitals. This is with a view to reduce the element of fraud and misrepresentation and ensure that we are able to serve genuine claims. However, any claim pertaining to emergency treatment received at these hospitals shall be considered on merits. Digit reserves the right to verify complete documents before decisioning the claim in case of such claim for emergency treatment.