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96% Claim
Settlement (FY23-24)
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9000+ Cashless
Network Garages
96% Claim
Settlement (FY23-24)
24*7 Claims
Support
Click here for new car
I agree to the Terms & Conditions
In India, the number of four-wheelers is increasing at a rapid rate. But before you buy a car in India, you must know that motor vehicle insurance is compulsory in India and you have to avail it while buying a car. But the good news is, that most insurance providers provide policyholders with NCB benefits.
Now, most people in India are unaware of what NCB even means in the first place! So, read to know everything about it.
NCB stands for ‘No Claim Bonus’. It’s actually a kind of reward that the car insurance providers provide to their customers when they do not file any claim in a policy year. In this reward, the insured person gets a discount on their premium when they renew their insurance in the next policy year.
The NCB full form in car insurance is “No Claim Bonus”. As the name suggests, it is a bonus you receive for not filing any claim.
You drive safely for a year and make no claims during the policy period. Your policy period is about to end and it is time for insurance renewal. Your insurer acknowledges the fact that you are a safe driver and wants to reward you for not raising a claim. Thus, the insurer offers you a discount while renewing your policy. This reward is termed as a bike and car insurance No Claim Bonus.
8 Lacs+
Claims Settled
3000 Crore+
Paid-in Claims
75 Lacs+
Cars Insured
1.2 Crore+
Policies Sold
96%
Claim Settlement Ratio (FY'25)
9000+
Cashless Garages
Disclaimer: 8 Lacs+ claims settled for private car policies since inception till 31st December-2024. 3000 Crore+ paid in claims for private car policies since inception till 31st December-2024. 1.2 Crore+ Policies Sold for private car policies sold since inception till 31st December-2024. 96% claims settled for Overall Motor line of business of Digit. CSR Is calculated for FY 24-25. CSR Ratio is count of (Claims paid + Claims Closed) / (Claims O/S at Start + Claims Reported - Claims O/S at End). 9000+ cashless garage network as of 31st December 2024.
While everything else around you rise in price, your car insurance gives you a special benefit by giving you the choice to reduce your car insurance premium.
It works almost like a rewards system. You start by gaining a 20% NCB discount if you haven’t made any claims for your first policy year. Consequently, you keep gaining an additional 5% from your second consecutive year of making no claims.
This can go about a reduction of 50% in your sixth consecutive year. Long story short, the better driver you are, the better you protect your car - the better it works out for you in the long run.
After understanding what an NCB policy is in insurance terms, the next big question is – how much the no claim bonus for car insurance is.
Using a No Claim Bonus calculator is not that difficult. In fact, many insurance companies give you access to a No Claim Bonus Calculator on their websites that will help you calculate your No Claim Bonus amount accordingly. The same usually starts from the second year of your respective policy.
According to the present norm, NCB in India starts with 20% and goes up to 50% in the sixth year. No Claim Bonus percentage for any four-wheeler is generally calculated in the following way.
Let us understand with an example:
On the first renewal, the policyholder is entitled to a 20% discount if he has not made a claim. In the second renewal, he will receive a 25% discount if he has not made a claim.
Therefore, his premium would be lesser every year, and he would have saved his money, if he had not made a claim during his policy tenure.
Thus, the money saved on the Own Damage premium increases annually as the discount increases annually, to a maximum of 50%, till there are zero claims.
When it came to motor insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 96% of motor claims settled seamlessly and we make this simple with:
Smartphone-enabled self-inspection process, with which you can file your claim in minutes!
Cashless Claims at over 9000 garages in India, so you can get your two-wheeler fixed without stress.
Everything digital and paperless. No need for hard copies—just upload everything on our app, and you're all set!
4.7/5
(250K + Customer Ratings)
At Digit, we believe filing a motor insurance claim should be simple, not stressful. That’s why we’ve built intelligent automation into every step of the process—so you can get back on the road, faster.
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In H2 FY25, our average car repair approval time was 14 hours and 46 minutes, with 67% of approvals completed within 12 hours. Only a few cases experienced longer wait times, typically due to complex assessments or the need for additional documentation, highlighting our commitment to minimising delays and maximising efficiency.
Rest assured, we carefully monitor every step to ensure your car is back on the road as swiftly as possible!
The below data is for all the products as given in the table below.
The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024–25.
Disclaimer: ^This data pertains to cases reported to various offices of the Hon’ble Insurance Ombudsman. Customers have the option to approach the Consumer forum as well; #Only includes complaints arising from claims. The company had a total of 11 complaints arising from non-claims, i.e., policy-related grievances (5 won, 2 settled, 1 lost, and 3 outstanding). One non-claim complaint where the decision went in favour of the complainant is not included in the numerator while calculating claims accuracy.
Gives You Positive Rewards: The NCB is nothing, but a means to reward you for being a good and responsible driver and car owner.
Connected to You and Not Your Car: NCB is connected to you as an individual and not your car. This means, no matter which car you have- as long as you have been renewing your car policies before its expiry date, you can continue to benefit from a NO Claim Bonus for your car insurance.
Save on Car Insurance Premium: The benefit everyone loves! Discounts! A No Claim Bonus will save you at least 20% of your annual car insurance premium.
Easily Transferable: In situations where you’re either changing your insurer or car, the process to transfer of your NCB is simple and hassle-free. The only thing you need to ensure is, to shift your policy before your current one already expires.
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Yes, there is a way to retain your NCB even after you have filed for a claim in a policy year – by opting for NCB Protection Add-on. This add-on is an optional cover that ensures your bonus doesn’t reset if you file a necessary claim.
Please note that since this is an optional cover, you can buy it only with a comprehensive car insurance policy or a standalone own-damage cover by paying an additional premium. Also, not every insurance company offers this benefit, so confirm with your insurer beforehand.
Following are the cases where this add-on will not be applicable:
When is NCB Cancelled?
It is seen that NCB is very beneficial. As long as you do not claim, you will continue to get the benefit of NCB protection.
But if you have to claim for any reason during a policy year then you will not get the benefit of NCB in the next policy year.
It is important to know that if you do not renew your existing insurance policy within 90 days from the date of expiry then your NCB will be terminated, and you will not get the benefit of No Claims Bonus anymore. Hence you should always renew your policy timely.
Is NCB Applicable to Third Party Insurance?
No! Policyholders can avail of the benefit of No Claim Bonus only with the Comprehensive policy or Own Damage cover. It means you will NOT get any NCB discount against your car insurance if you own only a third-party cover.
However, making a third-party claim won’t impact your accrued NCB at the time of renewing your policy.
How to get NCB Certificate Online?
At the time of buying an insurance policy, the policyholder is provided with an NCB certificate, and it now depends on the policyholder whether he makes any claims or not in the policy year. If he claims, then he will not be entitled to the NCB benefit for the next year but if he doesn't claim for the entire year, he will be eligible for the NCB benefit.
To get a No Claim Bonus (NCB) certificate, the policyholder can contact the insurance provider and request one. For that he needs to provide your policy number and personal and vehicle details. After verifying the details, the insurer will issue the NCB certificate.
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If you have NCB on your existing policy and decide to sell your car in the middle of the year or, in another case, buy another car, there are two cases you need to know:
This depends on whether you’re buying your new car insurance online or through an agent, or offline.
In case you are buying your new car insurance policy offline or via an agent, you will need to transfer your No Claim Bonus by submitting your buyer-seller agreement- Forms 29 and 30 along with a letter requesting the transfer of your NCB from your existing insurance company.
The respective insurer will then issue an NCB certificate which you’ll need to submit to your new car insurance company.
However, if you’re going to buy your new car insurance online, you don’t need to do any of this. All you need to do is declare the right NCB and old policy number and name of the insurer and your new insurance company will manage the rest of the process.
You have to provide the following documents along with the application: After the submission of the below documents, no claim bonus will be transferred to the new car. Based on the existing NCB certificate the customer can avail the benefit of the discount on the insurance premium for the new car.
Acknowledgement letter your sold car
Insurance policy of the old car
Booking form of the car
Transfer application
Buyer-seller agreement (Forms 29 & 30)
Copy of old RC
NCB certificate from the insurer
If your car gets in an accident or gets stolen, your NCB discount is completely or partially lost if your insurer has to pay out – even if it's not your fault.
Whether it’s a case of accident or theft, your NCB will be reset to zero unless most damage expenses are recovered. For example, if you were hit by a third-party and they agree it was their fault, your insurer can recover all the costs from them, thus saving your NCB.