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9000+

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Claims Settled

What is the Role of TPA in Health Insurance & How it Works?

What is TPA in Insurance?

What is the Role of TPA in Health Insurance?

Claim Settlement

A TPA's primary responsibility is to speed claim processing and settlement. In case of a cashless claim, the network hospital works with the TPA to obtain pre-authorization for the insured's treatment. The TPA also has the responsibility to verify that the policyholder's presented documents are sufficient to handle the claim.

Service Arrangement

Additionally, a third-party administrator helps the policyholder arrange value-added services like wellness programs, ambulance services, referrals to surgeons or specialists, etc. To access value-added services covered by the policy, you can call your TPA if you are undergoing planned hospitalisation.

Assistance & Guidance

If policyholders need help with any aspect of a claim, including submitting documents, checking the status of a claim, etc., they can contact their TPAs. Any TPA is required to respond to policyholder inquiries and offer comprehensive customer service.

Providing Health Cards

To verify the policy's issuance, a TPA must provide the policyholder with the authorized health e- card. This card includes information on the insurance and the policyholder can use this card to initiate a claim while hospitalized.

Documentation Process

TPAs are also in charge of documenting important details about the insured while they are in the hospital. This relieves the insurance company of the responsibility of keeping these documents for future use.

Build a Strong Network of Hospitals

Additionally, a TPA helps the insurance company in developing a robust network of empanelled hospitals. It attempts to sign up the top hospitals with insurance providers that can swiftly set up cashless services and permit fee negotiation.

Why Do We Need TPA in Insurance?

How Does TPA in Health Insurance Help Policyholders?

Role of TPA in Simplifying the Claim Process

Digit Health Insurance Claims
  • It can be difficult and time-consuming to file and get health insurance claims approved, especially for someone who is being admitted to the hospital. In this case, a Third-Party Administrator, or TPA, is essential to obtaining health insurance benefits.
  • Additionally, it serves as a go-between for the insurance company and the hospital. They are in charge of efficiently collecting and resolving health insurance claims.

How Does Third Party Administrator in Insurance Work?

Risks and Challenges of Using TPA Services

Whom to Contact for TPA-related Services?

IRDAI-Approved List of Third-Party Administrators for Health Insurance

This comprehensive list of health insurance Third-party Administrators was obtained from the official website of the Insurance Regulatory and Development Authority. Please take note that this information is being provided solely for informational purposes. Verification and appropriate caution are recommended.

Name of TPA

Registration No. 

Valid Upto

Name of CAO/ CEO Address

Contact Details

Medi Assist Insurance TPA Private Limited

No. 003

20.03.2026

Dr. Mukunda Madhava, Chief Administrative Officer, Tower D, 4th Floor, IBC Knowledge Park, 4/1, Bannerghatta Road, Bangalore, 560029

Toll-free number for senior citizens: 1800 419 9493

Toll-Free No.: 1800 425 9449

Email: cao@mediassist.in

Website: www.mediassist.in

MD India Health Insurance TPA Private Limited

No. 005

20.03.2026

Mr. R. Soundararajan, Chief Executive Officer, S.No. 46/1 E-space A-2 Building, 3rd Floor, Pune-Nagar Road, Vadgaonsheri, Pune - 411 014sheri, Pune – 411 014.

Senior Citizen Helpline No.: 020-25300126

Toll-Free No.: 1800 209 7777

Fax: 1860 233 4449

Email: srajan@mdindia.com

Website: www.mdindiaonline.com

Paramount Health Services & Insurance TPA Private Limited

No. 006

20.03.2023

Dr. Nayan Shah, Chief Executive Officer, Plot No. A-442, Road No. 28, Ram Nagar, MIDC Industrial Area, Wagle Estate, Thane (W) – 400 604

Senior Citizen Helpline No.: 022 66629813

Toll-Free No.: 1800 22 66 55

Email: nayan.shah@paramounttpa.com

Website: www.paramounttpa.com

Heritage Health Insurance TPA Private Limited

No. 008

20.03.2026

Mr. Manash Chakraborty, Chief Administrative OfficerNICCO HOUSE, 5th Floor, 2, Hare Street, Kolkata-700001

Senior Citizen Helpline No.: 033 40145100

Toll-Free No.: 1800 345 3477

Email: mchakraborty@bajoria.in

Website: www.heritagehealthtpa.com

Family Health Plan Insurance TPA Limited

No. 013

20.03.2026

Ms. Medha Sabdeep Ghugre, Chief Administrative Officer, No: 8-2-269/A/2-1 to 6, 2nd Floor Srinilaya Cyber Spazio, Road No. 2, Banjara Hills, Hyderabad – 500 034.

Senior Citizen Helpline No.: 1800 102 4273

Toll Free No.: 1800 102 4033

Email: drmedha@fhpl.net Website: www.fhpl.net

Raksha Health Insurance TPA Private Limited

No. 015

31.03.2026

Ms. Palak Dhall, Chief Administrative Officer, C/o Escorts Corporate Centre, 15/5, Mathura Road, Faridabad, Haryana - 121003

Senior Citizen Helpline No.: 1800 180 1555

Toll-Free No.: 1800 180 1444, 1800 220 456, 1800 425 8910

Email: pawan@rakshatpa.com

Website: www.rakshatpa.com

Vidal Health Insurance TPA Private Limited

No. 016

15.05.2026

Mr. Rajan Subramaniam, Chief Executive Officer, First Floor, Tower No. 2, SJR iPark,  EPIP Zone, Whitefield, Bangalore - 560 066

Senior Citizen Helpline No.: 080 46267070

Toll Free No.: 1860 425 0251, 080 46267018

Email: rs@vidalhealthtpa.com Website: www.vidalhealthtpa.com

Volo Health Insurance TPA Pvt. Ltd ( Formerly East West Assist Insurance TPA Private Limited)

No. 018

15.05.2026

Mr. Malay Kumar Lala, Chief Administrative Officer, 38, Golf Links, New Delhi - 110003

Ph. No.: 011-47222666 

FAX: 011-47222640 

Email: ceo@eastwestassist.com

Website: www.eastwestassist.com

Medsave Health Insurance TPA Limited

No. 019

14.05.2026

Ms. Geeta Vaid, Chief Administrative Officer, F-701A, Lado Sarai,  Mehrauli, New Delhi - 110030

Senior Citizen Helpline No.: 9319810070

Toll-Free No.: 1800 111 142

Email: geeta@medsave.in  

Website: www.medsave.in

Genins India Insurance TPA Limited

No. 020

10.06.2026

Dr. Sumit Garg, Chief Administrative Officer D-34, Ground Floor, Sector-2 Noida - 201301 (U.P.)

Senior Citizen Helpline No.: 0120 4144100

Toll-Free No.: 1800 890 2359

Email: drsumit@geninsindia.com

Website: www.geninsindia.com

Health India Insurance TPA Services Private Limited

No. 022

17.11.2026

Dr. Vinay Chimmad, Chief Administrative Officer, Neelkanth Corporate Park, Office No. 406 to 412, 4th Floor, Kirol Road/Village, Vidya Vihar Society, Vidya Vihar (West), Mumbai-400086

Senior Citizen Toll-Free No.: 1800 2269 70

Toll-Free No.: 1800 2201 02

Ph. No.: 022-40881000

Email: vinay.chimad@healthindiatpa.com

Website: www.healthindiatpa.com

Good Health Insurance TPA Limited

No. 023

26.01.2024

Ms. Saigeeta Dikshit, Chief Administrative OfficerSuite 403 – 406A, 4th Floor, Ashoka My Home Chambers, Behind Ashok Bhoopal Chambers, Sardar Patel Road, Secunderabad, Telangana State – 500003

Senior Citizen Toll Free No.: 1800 102 9919Toll Free No.: 1860 425 3232Email: saigeeta@ghpltpa.com Website: www.ghpltpa.com

Park Mediclaim Insurance TPA Private Limited

No. 025

27.09.2025

Mr. Anurag Bhatnagar, Chief Executive Officer 702, Vikrant Tower, Rajindra Place, New Delhi-110008

Senior Citizen Helpline No.: 9821236752

Toll-Free No.: 1800 11 55 33

Email: anuragbhatnagar@parkmediclaim.co.in

Website: www.parkmediclaim.co.in

Safeway Insurance TPA Private Limited

No. 026

19.07.2026

Mr. Mahesh SharmaChief Executive Officer815, Vishwa Sadan, District Centre, Janakpuri, New Delhi-110058

Senior Citizen Helpline No.: 011 45451300 

Toll-Free No.: 1800 102 5671

Email: ceo@safewaytpa.in  

Website: www.safewaytpa.in

Ericson Insurance TPA Private Limited

No. 035

17.12.2024

Ms. Punam Singh, Chief Administrative Officer, 11-C, Corporate Park, ST Road, Chembur, Mumbai - 400071 (Maharashtra) 

Senior Citizen Helpline No.: 022-25280208

Toll-Free No.: 1800 22 2034

Email: punam@ericsontpa.com Website: www.ericsontpa.com

Health Insurance TPA of India Limited

No. 036

05.06.2026

Mr. Mathew George, Chief Executive Officer, 2nd Floor, Majestic Omnia Building, A-110, Sector-4, Noida 201301 (Uttar Pradesh) 

Toll-Free No.: 1800 180 3600, 1800 102 3600

Email: Mathew.George@hitpa.co.in  

Website: www.hitpa.co.in 

Vision Digital Insurance TPA Private Limited

No. 037

24.06.2026

Ms. Priyanka Jain, Chief Administrative Officer Time Square Building 3rd & 4th Floor, Sushant Lok-1, Block-B, Gurugram – 122002

Toll-free no: 1800-419-9982

Ph. No.: 0124-4003171

Email: priyanka.jain@visiontpa.in

Website: www.visiontpa.in

K Insurance TPA Private Limited

No. 038

19.07.2026

Ms. Bharathi G, Chief Executive Officer, No. 32, West Woods, 3rd Floor, Y Block, 5th Avenue, Anna Nagar, Chennai- 600 040, Tamil Nadu

Email: Info@linkktpa.com

Ph. No.-044 35255426

AKNA Health Insurance TPA Private Limited

No. 039

8.10.2026

Sh. B S Kaintura, Chief Executive Officer, Corporate Office: W-86/C-33 Anupam Gardens, Sainik Farms, New Delhi 110068

Senior Citizen Helpline No.: 1800-309-4455,

Toll Free No: 1800-569-4455, Email:ceo@aknatpa.com,

Website: www.aknatpa.com

 

 

In the complex world of health insurance, a Third Party Administrator (TPA) is your trusted partner, streamlining processes and ensuring a smooth experience.

From assisting with claims and offering cashless hospitalization to providing expert guidance on selecting the right healthcare providers, TPAs play a vital role in bridging the gap between policyholders and insurers.

FAQs about TPA in Health Insurance