File Digit Health Claims Online

Yes, you can file reimbursement claims, pre & post-hospitalisation, OPD claims, and annual health check-up claims on the Digit app.

Yes, you can file separate claims for each treatment, provided they are covered under your policy and your sum insured is not exhausted.

Yes, you can file a claim for your dependent family member on the Digit app if they are included in the policy. On the app, all insured members under your policy are listed. Select the appropriate member while filing the claim.

Yes, it is safe to upload medical documents on the app. It utilises secure encryption to safeguard your data and maintain your privacy throughout the claim process.

Yes, ideally, you must file a reimbursement claim within 7 days. However, you must read your policy document to know the time limit for filing a health claim. 

For cashless claims, it’s recommended to inform Digit in advance (48 hours for planned hospitalisation and 24 hours for emergency). For reimbursement claims, you must file the health claim within 7 days.

You can track the status of your reimbursement health claim anytime on the Digit app.

Yes, you can easily download your health insurance policy document from the Digit App by selecting your active policy and clicking on the download icon. 

To check your policy status or coverage limits, visit the Digit app. Here, you’ll find the policy details, including your sum insured, coverage type, validity period, and any sub-limits or add-ons included in your plan.

You need the final bill, discharge summary, consultation papers, diagnostic reports, pharmacy bills, and KYC document.

No, just log in using your registered mobile number. Your policy will be auto-linked. You can then download, check and file a claim on the app.

Yes, the app allows you to upload photos or PDFs of hospital bills, discharge summaries, prescriptions, etc., directly during the claim process.

No e-signature is needed while filing a claim. You only need to submit scanned or photographed documents through the app.

Yes, you can file a health insurance claim anytime, anywhere, 24/7 via the app.

At Digit, most cashless claim pre-approvals are completed within 2 hours on the same day and reimbursement claims take up to 3 working days for settlement after you have submitted all your documents.  However, in FY 2024-25, 75% of cashless health claims were approved in just 30 minutes at Digit and almost 70% of reimbursement claims were settled in just 2 days.

At Digit, most cashless claim pre-approvals are completed within 2 hours on the same day and reimbursement claims take up to 3 working days for settlement after you have submitted all your documents. 

However, in FY 2024-25, 75% of cashless health claims were approved in just 30 minutes at Digit and almost 70% of reimbursement claims were settled in just 2 days.

You can retry filing a claim after some time by restarting the app. If the issue persists, contact Digit’s customer support for cashless (7709996079) and for reimbursement (18002584242).

The app will display the reason for claim rejection or partial approval. Please review the details carefully and update or correct any missing information if required. For further assistance, you can contact Digit’s customer support at 18002584242.