No, unlike traditional health insurance companies, Digit is digital-friendly; hence, all you need to do to process your health insurance claim is upload the required documents while filing the claim on the app or via the link shared with you by our representative during the claim process.

No, unlike traditional health insurance companies, Digit is digital-friendly; hence, all you need to do to process your health insurance claim is upload the required documents while filing the claim on the app or via the link shared with you by our representative during the claim process.

To process a reimbursement health insurance claim, you need to upload the required documents within 30 days of discharge. However, please note you will need to inform us within 2 days (48 hours) of admission to ensure you’re covered.

To process a reimbursement health insurance claim, you need to upload the required documents within 30 days of discharge. However, please note you will need to inform us within 2 days (48 hours) of admission to ensure you’re covered.

TPA refers to the Third-Party Administrator, an IRDA-approved authority that acts like a third-party between you and your insurer to take care of healthcare-related claims. 

TPA refers to the Third-Party Administrator, an IRDA-approved authority that acts like a third-party between you and your insurer to take care of healthcare-related claims. 

Planned hospitalisation is when you or a family member have time to think and schedule a hospitalisation, mainly due to an illness or treatment based on your doctor’s consultation.

Planned hospitalisation is when you or a family member have time to think and schedule a hospitalisation, mainly due to an illness or treatment based on your doctor’s consultation.

You can make unlimited claims in a year, as long as the total costs are up to your sum insured. 

You can make unlimited claims in a year, as long as the total costs are up to your sum insured. 

With Digit, we try to process and settle claims as soon as possible. In FY 2024 - 25, Digit approved 75% of cashless health claims in just 30 minutes and almost 70% of reimbursement claims were settled in just 2 days.

With Digit, we try to process and settle claims as soon as possible. In FY 2024 - 25, Digit approved 75% of cashless health claims in just 30 minutes and almost 70% of reimbursement claims were settled in just 2 days.

Cashless claims are available at all of our 9,000+ network hospitals. 

Cashless claims are available at all of our 9,000+ network hospitals. 

Yes, the Digit App allows you to file both cashless and reimbursement claims online. For cashless claims, you need to get treated at a network hospital and inform Digit in advance (24 hours before emergency admission and 48 hours before planned treatment). For reimbursement claims, you can upload your medical bills and supporting documents directly through the app after treatment.

Yes, the Digit App allows you to file both cashless and reimbursement claims online. For cashless claims, you need to get treated at a network hospital and inform Digit in advance (24 hours before emergency admission and 48 hours before planned treatment). For reimbursement claims, you can upload your medical bills and supporting documents directly through the app after treatment.

If your claim appears to be stuck or delayed, you can check the status in the “My Claims” section of the app. If there’s no update or if it’s taking longer than expected, it’s best to contact Digit’s customer support for cashless (7709996079) and for reimbursement (1800-258-4242).

If your claim appears to be stuck or delayed, you can check the status in the “My Claims” section of the app. If there’s no update or if it’s taking longer than expected, it’s best to contact Digit’s customer support for cashless (7709996079) and for reimbursement (1800-258-4242).

Once a claim is submitted, you generally cannot edit the core details. However, suppose you’ve missed uploading a document or need to provide additional information, it’s best to reach out to Digit’s support team directly at 1800-258-5956.

Once a claim is submitted, you generally cannot edit the core details. However, suppose you’ve missed uploading a document or need to provide additional information, it’s best to reach out to Digit’s support team directly at 1800-258-5956.

 Yes, Digit allows claim filing online via their app or official website. 

 Yes, Digit allows claim filing online via their app or official website. 

Yes, cashless claims are available at Digit's 9000+ network hospitals. 

Yes, cashless claims are available at Digit's 9000+ network hospitals. 

To find a network hospital for cashless treatment with Digit, you can visit their website or app and locate the Digit Network Hospital List.

To find a network hospital for cashless treatment with Digit, you can visit their website or app and locate the Digit Network Hospital List.

Notify Digit 48 hours before planned hospitalisation or within 24 hours for emergency admissions. Share your health e-card at the hospital and submit a pre-authorisation form. Rest Digit will take care. 

Notify Digit 48 hours before planned hospitalisation or within 24 hours for emergency admissions. Share your health e-card at the hospital and submit a pre-authorisation form. Rest Digit will take care. 

You can upload them on the Digit app or website while filing a health insurance claim. 

You can upload them on the Digit app or website while filing a health insurance claim. 

Yes, Digit covers pre-hospitalisation (up to 30 days) and post-hospitalisation expenses (up to 60/90 days, depending on the plan). You can file a claim for pre and post-hospitalisation on the Digit app. 

Yes, Digit covers pre-hospitalisation (up to 30 days) and post-hospitalisation expenses (up to 60/90 days, depending on the plan). You can file a claim for pre and post-hospitalisation on the Digit app. 

Yes, you can claim a status tracker on Digit’s app. Visit & download the Digit insurance app, log in with your credentials, and go to the “Health Claims Tracking status”. Fill out your details and you can easily track your claim. 

Yes, you can claim a status tracker on Digit’s app. Visit & download the Digit insurance app, log in with your credentials, and go to the “Health Claims Tracking status”. Fill out your details and you can easily track your claim. 

 Yes, Digit supports paperless claim filing through digital document uploads. You can upload the documents while filing a claim on the Digit app. 

 Yes, Digit supports paperless claim filing through digital document uploads. You can upload the documents while filing a claim on the Digit app. 

Even if Digit denies your cashless claim, you can still proceed with hospitalisation by paying out of pocket and then file for a reimbursement claim.

Even if Digit denies your cashless claim, you can still proceed with hospitalisation by paying out of pocket and then file for a reimbursement claim.