Check Digit Motor Claim Status

⯈ Check Claims Status Instantly Online

Scan to Download Digit App

Tracking Motor Insurance Claim Status is simple through Digit App!

Check Motor Claims Status Online through Digit App

Follow the steps given below to check your motor claims status instantly through digit app.

Step 1

Download the Digit App using the QR code above or by clicking on the "Track Claim Status on App" button. Login and you'll be directed to "Check Motor Claim Status" page. Here you can see the complete list of claims filed on your phone number.

Step 2

After Selecting the claim, you can see the details of the claim, the current status, timeline, detailed summary, and repairer details too.

67% Car Repair Work Approvals Done within 12 Hours

In H2 FY 2024-25, our average car repair approval time was 14 hours and 46 minutes, with 67% of approvals completed within 12 hours. Only a few cases experienced longer wait times, typically due to complex assessments or the need for additional documentation, highlighting our commitment to minimising delays and maximising efficiency.

Rest assured, we carefully monitor every step to ensure your car is back on the road as swiftly as possible!

Digit Settled 9.16 Lakh Claims with 99.9950% Accuracy in FY 2024-25

The below data is for all the products as given in the table below.

Settled 9.16 Lakh Claims Settled

That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly.

Out of these, nearly ₹6.52 lakh were motor insurance claims alone—proof that we’re there when it matters most, whether it’s something trivial or serious.

₹4,622 Crore Paid in Claims

From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind.

Of this, ₹2,199 crore was paid out under motor insurance, covering everything from accidents to unexpected situations like rat damage.

99.9950% Claims Accuracy

Out of 9.16 lakh claims in FY 2024–25, only 256 were escalated to the Hon’ble Ombudsman^. Out of which only 46# were escalated and ruled in favour of the customer. This significantly proves the claim's accuracy rate of 99.9950%.

For Motor Claims, out of 256 escalated claims for Digit, just 124 were motor-related. By year-end, 104 motor claims were closed, with 28 resolved through mediation. Only 26 health claim decisions went in favour of customers.