How to Check EPFO ​​Claim Status Online/Offline in 2025?

source: corporatecomplianceinsights

Employees who have an EPF account are eligible to withdraw 90% of the provident fund amount 1 year before retirement. To ensure that the EPFO claim process runs obstruction-free one should know about some of the aspects related to EPFO claims.

First, let’s look at the procedure for checking EPFO claim status, and then other various aspects related to it.

Employees should have their hands on these information before getting started with the EPFO claim status check:

• Universal Account Number
• Information related to the concerned EPF Regional office
• Employer details
• Extension code (might also be necessary).

Now, let’s look at the various stages of EPFO claim to better understand the process:

• Payment Under Process: This status means that the claim is under process. The status will change to "Settled" until the fund moves to an employee's bank account.
• Settled: This status means that EPFO has accepted the claim and they have processed and transferred the funds to the employee’s bank account.
• Rejected: This status will mean a rejection of an employee's claim. It can happen due to several reasons like delay in the claim submission that is signed, mismatch in signature and mismatch in other details.
• Not Available: This status will show if the authority has not processed one’s claim yet.

An employee who wants to withdraw a specific amount of funds from their PF account can track their claim status online.

1. EPFO Portal

One can check the EPFO claim status via the EPFO portal. Let's check that procedure one step at a time:

Step 1: Go to the EPFO portal.

Step 2: Find the “Services” option mentioned in its menu bar.

Step 3: Select “For employees” from the tabs at your disposal.

Step 4: The previous action will redirect you to a new page, locate the“Service” section.

Step 5: After that, click on the "Know Your Claim Status" option. An option mentioning ‘Click here to get redirected to the passbook application’ will show up, click on it.

Step 6: You will need to fill in your UAN, password and a Captcha code.

Step 7: Select and provide “member ID”.

Step 8: One can see one’s claim status after clicking on “View Claim Status”.

2. UAN Member Portal

Let’s go through the claim tracking process that uses UAN member portal:

Step 1: Log in to your UAN member portal by using your UAN and password.

Step 2: Find “Online Services” and click on it.

Step 3: Select “Track Claim Status”.

Step 4: Fill in details of your withdrawal and the status of your claim will appear on the screen.

3. UMANG Portal

Furthermore, one can also check their PF status through UMANG. Let’s look at the process:

Step 1: Go to the homepage of the UMANG official site and find EPFO options.

Step 2: Click on the “Employee Centric Services” option.

Step 3: The “Track claim” option will appear on the screen, click on it.

Step 4: Select “Get OTP” after entering your UAN number.

Step 5: After the OTP verification is done, select the “Log in” option.

After completing any of the above-mentioned processes one will get details related to claim type, tracking ID, claim date and status.

Now that all aspects related to online status checks are covered, one should look at the offline methods of checking PF claim status.

Most employees who have EPFs prefer online methods over offline. However, there can be scenarios that compel one to use this method. Let's look at the offline methods to be prepared for such cases:

1. Through a Missed Call

Employees can give a missed call to 011-22901406, a toll-free number and check their claim status. They have to use their registered mobile number for the call.

After an automatic disconnection, hence the missed call, the concerned authority will send information on the claim status to that number.

One should note that these methods of status checking only work when an employee has updated his or her bank account, Aadhaar and PAN details to their UAN accounts.

2. Through an SMS

Employees who want to check their EPFO claim status offline can choose the SMS method. They have to send an SMS to 7738299899 from their number which is registered to the UAN portal.

One must be attentive to the format of the SMS. For example, the latest formats instruct these SMSs to be like this: EPFOHO UAN LAN.

Here, LAN represents the language an employee prefers. For example, if anyone wants their status to be in English, they should type in EPFOHO UAN ENG. Basically, it is the first three letters of a language in caps.

In some cases, it may happen that the progression of one’s EPFO claim status has come to a halt. One should not wait too long without responding. One should file a grievance report related to the issue.

Now let’s take a look at how to file a grievance report on EPFO:

Step 1: Go to the official EPF portal.

Step 2: Find the “Register Grievance” option.

Step 3: Select “Status” whether you are a EPS pensioner, employer, PF member or other. One can select “Others” if one does not have the Establishment number or UAN or PPO number.

Step 4: Select “Get details” and it will show your personal details.

Step 5: A “Get OTP” option will appear. Click on it and verify with your personal details.

Step 6: Select your grievance category and write the necessary description (if possible, attached with proof).

Step 7: Click on “Add” and then “Submit”.

This article discusses several aspects related to checking EPFO claim status including its online and offline procedures, required documents, status stages and necessary action if the status stays unchanged for a long time. It provides a comprehensive guide that can help someone who has made an EPFO claim or who is going to.