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Digit International Travel Insurance Reviews

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100% Claim

Settlement (FY24-25)

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Disclaimer: The counts displayed for Policies Sold, Claims Settled, and Paid-in Claims represent the total counts for each category for international travel policies since their inception until 31st March 2025. The Claim Settlement Ratio (CSR) is calculated for FY 24-25. CSR is a count of (Claims Paid + Claims Closed) / (Claims O/S at Start + Claims Reported - Claims O/S at End).

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Digit’s Travel Insurance Claim Settlement Ratio is 100% for FY’25

When it came to travel insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 100% of travel claims settled seamlessly and we make this simple with,

Smartphone-enabled self-inspection process, with which you can file your claim in minutes!
Everything digital and paperless. No need for hard copies, just upload everything on our app, and you're all set!

Key Features of Travel Insurance by Digit

Key Features	Digit Benefit
Premium	Starting from ₹395
Claim Process	Smartphone-enabled process. No paperwork involved.
Claim Settlement	24x7 Missed Call Facility Available
Countries Covered	150+ Countries & Islands Across the World
Flight Delay Benefit	₹500-1000 automatically transferred to you on Flight Delays of 6 or more hours
Covers Available	Trip Cancellation, Medical Cover, Flight Delay, Delay of Checked-in Baggage, Loss of Passport, Daily Emergency Cash, etc.

Why choose International Travel Insurance by Digit?

We’re not just here to sell a policy, we’re here to show up when it matters. From a cancelled flight to a medical emergency miles away from home, we’ve built our travel insurance to be simple, supportive, and seriously fast.

Cover for Financial Losses Abroad

Whether you’ve lost your belongings, missed a flight, need to cancel your trip or any other unfortunate situation, our travel insurance will protect you from financial losses.

Medical Support Overseas

A small injury overseas can come with a huge hospital bill. That’s why we step in to cover your medical costs and calm your nerves.

Compensation for Missing Assets

One of the most common losses among travellers is the loss of their phones, credit and debit cards, money and even their passports. Having travel insurance can cover for this!

Assured Faster Claims

When you need us, we don’t stall. We act. Fast, fair, and without hassle. Thanks to our AI automation-led process.

Missed-Call Facility for Claims

Give us a missed call at +91-7799022308 and we’ll call you back in 10 minutes. No more international calling charges!

24x7 Support

Middle of the night? National holiday? Doesn’t matter. We’re here whenever you need us.

Digit Settled 9.16 Lakh Claims with 99.9950% Accuracy in FY'25

9.16 Lakh Claims Settled

That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly.

Travel claims were no exception. In fact, we settled 5,500+ international travel claims, achieving a 100% claim settlement ratio in FY’25. Because when you're far from home, the last thing you need is your insurance letting you down.

₹4,622 Crore Paid in Claims

We don’t just talk about protection, we deliver it when it matters. From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind.

Of the ₹4,622 crore in total claims we paid, ₹10 crore+ went towards settling international travel insurance claims.

99.9950% Claims Accuracy

Out of 9.16 lakh claims, only 46 were escalated and ruled in favour of the customer by the Hon’ble Ombudsman^. And we don’t choose to defend those 46 cases^#. We learn from them. Because our goal is clear: settle 100% of all genuine claims, fairly and fast.

Ombudsman Complaints for FY'25

The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024-25.

LOB	Total Claims Paid (in number)	Total Claims Amounts Settled	Total Complaints that went to Ombudsman	Total Complaints where final decision was given	Total Complaints Settled via Mediation	Total Decisions in favour of Customer
Health (including PA, travel)	2,18,082	₹1,374.64 Crore	110	86	21	18
Motor(OD + TP, Including theft, PA)	6,51,954	₹2,199.58 Crore	124	104	28	26
Other LOBs (miscellaneous)	45,642	₹1,047.34 Crore	22	17	3	3
Grand Total	9,15,678	₹4,621.56 Crore	256	207	52	47

Disclaimer: ^This data pertains to cases reported to various offices of Hon’ble Insurance Ombudsman. Customers have the option to approach Consumer forum as well; #Only includes complaints arising from claims. Company had a total of 11 complaints arising from non-claim i.e. policy related grievances (5 won, 2 settled, 1 lost and 3 outstanding). One non-claim complaint where decision went in favour of complainant is not included in numerator while calculating claims accuracy.

Some feathers on our cap!

Top Rated Internet/Product Companies (mid-sized category)

Ambition Box Employee Choice Awards 2025

Top Employer in India 2024 & 2025

Top Employer Institute, Netherlands

Best Digital Insurer - India

Insurance Asia Country Excellence Awards 2024

Technology Champion of the Year (GI)

Elets BFSI Leadership Awards 2024

General Insurance Company of the Year

Asia Insurance Industry Awards 2024

Most Innovative Insuretech Platform

Fintech Festival India Awards 2024

Part of Fortune India 500 List 2024 (Ranked 312)

FORTUNE INDIA

Digit Travel Insurance Makes It to the Headlines!

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06 Jan 2025
Teena Jain Kaushal

Champions Trophy 2025: Why travellers to UAE should take a travel insurance

21 Feb 2025
Anshul

International Women’s Day: Why travel insurance is a must for solo women travellers

07 Mar 2025
Vivek Chaturvedi, CMO Go Digit General Insurance

How travel insurance safeguards your journey — key differences between domestic and international coverage

04 Mar 2025
Anshul

International Women's Day: Why travel insurance is a must for solo women travellers

17 Jan 2020
Aprajita Sharma

FAQs related to Digit International Travel Insurance

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Why do you need to get a travel insurance with Digit?

A travel insurance is designed to protect you against things going wrong while you’re travelling, when you’re making an international trip or traveling within the country. So, if you suddenly need to cancel or cut short your trip for reasons beyond your control, or you face flight delays, loss of baggage, loss of passport, or you have a medical emergency, Digit’s travel insurance will help you during times of distress.

How many days prior to traveling do I need to get a travel insurance for Digit?

Travel insurance is something you should get as soon as you've booked your holiday. This is the best time, as it's possible you might have to cancel your trip after this due to unforeseen circumstances. It can also help with the visa process in some cases.

Can you go on holiday without travel insurance?

A travel insurance isn’t mandatory for international travel to all countries internationally. However, it is recommended to get one as travel full of surprises and uncertainties and it not only protects you against unfortunate situations in a foreign land but, it also strengthens your visa application in many cases.

Some regions where travel insurance is mandatory includes the Schengen region, The United States of America, The United Arab of Emirates, and Russia.

What makes Digit's travel insurance easier to understand?

At Digit, we simplify complex insurance terms through our “Digit Simplifies” section and offer bite-sized policy summaries. You’ll know exactly what’s covered and what’s not before you buy. We maintain transparency in our policy terms to guide customers with a clear understanding of the right documentation, which makes our insurance policy easier for our customers to understand.

How fast are claims processed at Digit?

We use AI-powered automation to settle claims quickly and without unnecessary paperwork. Many travel claims are settled in minutes, not days.

What kind of support can I expect while travelling abroad?

You’ll have 24/7 access to our support team, even on national holidays. Plus, you can give us a missed call from abroad at +91-7799022308, and we’ll call you back within 10 minutes. No international call charges!

How does Digit help avoid claim rejections?

We ensure you know what your policy includes, right from exclusions to documentation, upfront. Our simplified policies, transparent terms, and real-time assistance help reduce the chances of claim rejection.

What is Digit’s claim settlement ratio for international travel insurance?

Digit achieved a 100% claim settlement ratio for international travel insurance in FY 2024–25, ensuring that every eligible claim was resolved without hassle.

Can I trust Digit to actually settle my travel insurance claim?

Yes, you absolutely can. We’ve already settled 5,500+ international travel insurance claims, helping travellers deal with everything from missed flights to medical emergencies abroad. In total, we've paid out over ₹10 crores in travel claims so far in FY 2024–25.

And when it comes to rejections? That’s where we stand out. Our policies are written in simple language with zero hidden conditions, so you know exactly what’s covered. This clarity means fewer surprises and one of the lowest claim rejection rates you’ll find in the industry.

How responsive is Digit’s customer support for travel insurance queries?

At Digit, we don’t just say we’re here for you, we prove it. In FY25 alone, we handled 2.22 lakh+ live chats on WhatsApp and fulfilled 2.04 lakh+ instant policy download requests. Most importantly, 96% of customer issues were resolved in just one call, showing how committed we are to giving you quick, no-fuss support whenever you need it.

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CIN: L66010PN2016PLC167410, IRDAI Reg. No. 158.

Go Digit General Insurance Limited | Corporate Office Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095 | Registered Office Address: 1 to 6 floors, Ananta One (AR One), Pride Hotel Lane, Narveer Tanaji Wadi, Shivaji Nagar, Pune-411005, Maharashtra | Trade logo of Go Digit General Insurance Ltd. displayed above belongs to Go Digit lnfoworks Services Private Limited and is provided and used by Go Digit General Insurance Ltd. under license.

Digit International Travel Insurance Reviews

What Our Customers Have to Say About Us

Digit’s Travel Insurance Claim Settlement Ratio is 100% for FY’25

Digit’s Travel Insurance Claim Settlement Ratio is 100% for FY’25

Key Features of Travel Insurance by Digit

Why choose International Travel Insurance by Digit?

Cover for Financial Losses Abroad

Medical Support Overseas

Compensation for Missing Assets

Assured Faster Claims

Missed-Call Facility for Claims

24x7 Support

Digit Settled 9.16 Lakh Claims with 99.9950% Accuracy in FY'25

9.16 Lakh Claims Settled

₹4,622 Crore Paid in Claims

99.9950% Claims Accuracy

Ombudsman Complaints for FY'25

Some feathers on our cap!

Top Rated Internet/Product Companies (mid-sized category) ​

Top Employer in India 2024 & 2025​

Best Digital Insurer - India​

Technology Champion of the Year (GI)​

General Insurance Company of the Year​

Most Innovative Insuretech Platform​

Part of Fortune India 500 List 2024 (Ranked 312)​

Digit Travel Insurance Makes It to the Headlines!

FAQs related to Digit International Travel Insurance

Why do you need to get a travel insurance with Digit?​

How many days prior to traveling do I need to get a travel insurance for Digit?​

Can you go on holiday without travel insurance?​

What makes Digit's travel insurance easier to understand?

How fast are claims processed at Digit?

What kind of support can I expect while travelling abroad?

How does Digit help avoid claim rejections?

What is Digit’s claim settlement ratio for international travel insurance?

Can I trust Digit to actually settle my travel insurance claim?

How responsive is Digit’s customer support for travel insurance queries?

Latest News

Top Rated Internet/Product Companies (mid-sized category)

Top Employer in India 2024 & 2025

Best Digital Insurer - India

Technology Champion of the Year (GI)

General Insurance Company of the Year

Most Innovative Insuretech Platform

Part of Fortune India 500 List 2024 (Ranked 312)

Why do you need to get a travel insurance with Digit?

How many days prior to traveling do I need to get a travel insurance for Digit?

Can you go on holiday without travel insurance?