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Select Number of Travellers
24x7
Missed Call Facility
100% Claim
Settlement (FY23-24)
1-Day Adventure
Activities Covered
Terms and conditions apply*
travel
4 Lakhs+
Policies Sold
5500+
Claims Settled
10 Crore+
Paid-in Claims
100%
Claim Settlement Ratio
Disclaimer: The counts displayed for Policies Sold, Claims Settled, and Paid-in Claims represent the total counts for each category for international travel policies since their inception until 31st March 2025. The Claim Settlement Ratio (CSR) is calculated for FY 24-25. CSR is a count of (Claims Paid + Claims Closed) / (Claims O/S at Start + Claims Reported - Claims O/S at End).
4.7/5
(250K + Customer Ratings)
Ashish Mahapatra
Poorna Gomathi
Nagesh Pai
Soumy P
Harsh Kumar
Shivkumar S
Gaurav Jain
Gopinath Rajendran
Sachin Patharkar
When it came to travel insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 100% of travel claims settled seamlessly and we make this simple with,
Key Features | Digit Benefit |
Premium | Starting from ₹395 |
Claim Process | Smartphone-enabled process. No paperwork involved. |
Claim Settlement | 24x7 Missed Call Facility Available |
Countries Covered | 150+ Countries & Islands Across the World |
Flight Delay Benefit | ₹500-1000 automatically transferred to you on Flight Delays of 6 or more hours |
Covers Available | Trip Cancellation, Medical Cover, Flight Delay, Delay of Checked-in Baggage, Loss of Passport, Daily Emergency Cash, etc. |
We’re not just here to sell a policy, we’re here to show up when it matters. From a cancelled flight to a medical emergency miles away from home, we’ve built our travel insurance to be simple, supportive, and seriously fast.
Whether you’ve lost your belongings, missed a flight, need to cancel your trip or any other unfortunate situation, our travel insurance will protect you from financial losses.
A small injury overseas can come with a huge hospital bill. That’s why we step in to cover your medical costs and calm your nerves.
One of the most common losses among travellers is the loss of their phones, credit and debit cards, money and even their passports. Having travel insurance can cover for this!
When you need us, we don’t stall. We act. Fast, fair, and without hassle. Thanks to our AI automation-led process.
Give us a missed call at +91-7799022308 and we’ll call you back in 10 minutes. No more international calling charges!
Middle of the night? National holiday? Doesn’t matter. We’re here whenever you need us.
That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly.
Travel claims were no exception. In fact, we settled 5,500+ international travel claims, achieving a 100% claim settlement ratio in FY’25. Because when you're far from home, the last thing you need is your insurance letting you down.
We don’t just talk about protection, we deliver it when it matters. From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind.
Of the ₹4,622 crore in total claims we paid, ₹10 crore+ went towards settling international travel insurance claims.
The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024-25.
LOB | Total Claims Paid (in number) | Total Claims Amounts Settled | Total Complaints that went to Ombudsman | Total Complaints where final decision was given | Total Complaints Settled via Mediation | Total Decisions in favour of Customer |
Health (including PA, travel) | 2,18,082 | ₹1,374.64 Crore | 110 | 86 | 21 | 18 |
Motor(OD + TP, Including theft, PA) | 6,51,954 | ₹2,199.58 Crore | 124 | 104 | 28 | 26 |
Other LOBs (miscellaneous) | 45,642 | ₹1,047.34 Crore | 22 | 17 | 3 | 3 |
Grand Total | 9,15,678 | ₹4,621.56 Crore | 256 | 207 | 52 | 47 |
Disclaimer: ^This data pertains to cases reported to various offices of Hon’ble Insurance Ombudsman. Customers have the option to approach Consumer forum as well; #Only includes complaints arising from claims. Company had a total of 11 complaints arising from non-claim i.e. policy related grievances (5 won, 2 settled, 1 lost and 3 outstanding). One non-claim complaint where decision went in favour of complainant is not included in numerator while calculating claims accuracy.
Ambition Box Employee Choice Awards 2025
Top Employer Institute, Netherlands
Insurance Asia Country Excellence Awards 2024
Elets BFSI Leadership Awards 2024
Asia Insurance Industry Awards 2024
Fintech Festival India Awards 2024
FORTUNE INDIA
A travel insurance is designed to protect you against things going wrong while you’re travelling, when you’re making an international trip or traveling within the country. So, if you suddenly need to cancel or cut short your trip for reasons beyond your control, or you face flight delays, loss of baggage, loss of passport, or you have a medical emergency, Digit’s travel insurance will help you during times of distress.
A travel insurance is designed to protect you against things going wrong while you’re travelling, when you’re making an international trip or traveling within the country. So, if you suddenly need to cancel or cut short your trip for reasons beyond your control, or you face flight delays, loss of baggage, loss of passport, or you have a medical emergency, Digit’s travel insurance will help you during times of distress.
Travel insurance is something you should get as soon as you've booked your holiday. This is the best time, as it's possible you might have to cancel your trip after this due to unforeseen circumstances. It can also help with the visa process in some cases.
Travel insurance is something you should get as soon as you've booked your holiday. This is the best time, as it's possible you might have to cancel your trip after this due to unforeseen circumstances. It can also help with the visa process in some cases.
A travel insurance isn’t mandatory for international travel to all countries internationally. However, it is recommended to get one as travel full of surprises and uncertainties and it not only protects you against unfortunate situations in a foreign land but, it also strengthens your visa application in many cases. Some regions where travel insurance is mandatory includes the Schengen region, The United States of America, The United Arab of Emirates, and Russia.
A travel insurance isn’t mandatory for international travel to all countries internationally. However, it is recommended to get one as travel full of surprises and uncertainties and it not only protects you against unfortunate situations in a foreign land but, it also strengthens your visa application in many cases.
Some regions where travel insurance is mandatory includes the Schengen region, The United States of America, The United Arab of Emirates, and Russia.
At Digit, we simplify complex insurance terms through our “Digit Simplifies” section and offer bite-sized policy summaries. You’ll know exactly what’s covered and what’s not before you buy. We maintain transparency in our policy terms to guide customers with a clear understanding of the right documentation, which makes our insurance policy easier for our customers to understand.
At Digit, we simplify complex insurance terms through our “Digit Simplifies” section and offer bite-sized policy summaries. You’ll know exactly what’s covered and what’s not before you buy. We maintain transparency in our policy terms to guide customers with a clear understanding of the right documentation, which makes our insurance policy easier for our customers to understand.
We use AI-powered automation to settle claims quickly and without unnecessary paperwork. Many travel claims are settled in minutes, not days.
We use AI-powered automation to settle claims quickly and without unnecessary paperwork. Many travel claims are settled in minutes, not days.
You’ll have 24/7 access to our support team, even on national holidays. Plus, you can give us a missed call from abroad at +91-7799022308, and we’ll call you back within 10 minutes. No international call charges!
You’ll have 24/7 access to our support team, even on national holidays. Plus, you can give us a missed call from abroad at +91-7799022308, and we’ll call you back within 10 minutes. No international call charges!
We ensure you know what your policy includes, right from exclusions to documentation, upfront. Our simplified policies, transparent terms, and real-time assistance help reduce the chances of claim rejection.
We ensure you know what your policy includes, right from exclusions to documentation, upfront. Our simplified policies, transparent terms, and real-time assistance help reduce the chances of claim rejection.
Digit achieved a 100% claim settlement ratio for international travel insurance in FY 2024–25, ensuring that every eligible claim was resolved without hassle.
Digit achieved a 100% claim settlement ratio for international travel insurance in FY 2024–25, ensuring that every eligible claim was resolved without hassle.
Yes, you absolutely can. We’ve already settled 5,500+ international travel insurance claims, helping travellers deal with everything from missed flights to medical emergencies abroad. In total, we've paid out over ₹10 crores in travel claims so far in FY 2024–25. And when it comes to rejections? That’s where we stand out. Our policies are written in simple language with zero hidden conditions, so you know exactly what’s covered. This clarity means fewer surprises and one of the lowest claim rejection rates you’ll find in the industry.
Yes, you absolutely can. We’ve already settled 5,500+ international travel insurance claims, helping travellers deal with everything from missed flights to medical emergencies abroad. In total, we've paid out over ₹10 crores in travel claims so far in FY 2024–25.
And when it comes to rejections? That’s where we stand out. Our policies are written in simple language with zero hidden conditions, so you know exactly what’s covered. This clarity means fewer surprises and one of the lowest claim rejection rates you’ll find in the industry.
At Digit, we don’t just say we’re here for you, we prove it. In FY25 alone, we handled 2.22 lakh+ live chats on WhatsApp and fulfilled 2.04 lakh+ instant policy download requests. Most importantly, 96% of customer issues were resolved in just one call, showing how committed we are to giving you quick, no-fuss support whenever you need it.
At Digit, we don’t just say we’re here for you, we prove it. In FY25 alone, we handled 2.22 lakh+ live chats on WhatsApp and fulfilled 2.04 lakh+ instant policy download requests. Most importantly, 96% of customer issues were resolved in just one call, showing how committed we are to giving you quick, no-fuss support whenever you need it.
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Author: Team Digit
Last updated: 02-07-2025
CIN: L66010PN2016PLC167410, IRDAI Reg. No. 158.
Go Digit General Insurance Limited | Corporate Office Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095 | Registered Office Address: 1 to 6 floors, Ananta One (AR One), Pride Hotel Lane, Narveer Tanaji Wadi, Shivaji Nagar, Pune-411005, Maharashtra | Trade logo of Go Digit General Insurance Ltd. displayed above belongs to Go Digit lnfoworks Services Private Limited and is provided and used by Go Digit General Insurance Ltd. under license.
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