Digit Travel Insurance Reviews

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24x7
Missed Call Facility
100% Claim
Settlement (FY24-25)
1-Day Adventure
Activities Covered
Terms and conditions apply*
Terms and conditions
Disclaimer: The counts displayed for Policies Sold, Claims Settled, and Paid-in Claims represent the total counts for each category for international travel policies since their inception until 31st March 2025. The Claim Settlement Ratio (CSR) is calculated for FY 24-25. CSR is a count of (Claims Paid + Claims Closed) / (Claims O/S at Start + Claims Reported - Claims O/S at End).
Key Features | Digit Benefit |
Premium | Starting from ₹395 |
Claim Process | Smartphone-enabled process. No paperwork involved. |
Claim Settlement | 24x7 Missed Call Facility Available |
Countries Covered | 150+ Countries & Islands Across the World |
Flight Delay Benefit | ₹500-1000 automatically transferred to you on Flight Delays of 6 or more hours |
Covers Available | Trip Cancellation, Medical Cover, Flight Delay, Delay of Checked-in Baggage, Loss of Passport, Daily Emergency Cash, etc. |
When it came to travel insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 100% of travel claims settled seamlessly and we make this simple with,
PAYAL PINAKINCHANDAN
We Made Sure a Baggage Delay Didn’t Ruin Our Customer’s Trip
Delay of Checked-In Baggage
After arriving in Portugal, the customer’s checked-in baggage was delayed for over six hours, leaving them stressed and without essentials.
How We Helped
Once the claim was raised the next day, we verified the details quickly and reimbursed ₹8,494 for the delay under our baggage cover, helping the customer get back to enjoying their trip.
Claim Details
Customer's Name
Payal Pinakinchandan
Claim ID
202401429634
Location
Portugal
Amount Settled
₹8,494
Narendra Kumar Gupta
An Accident Abroad, But We Made Sure Our Customer Had a Safe Recovery
Emergency, Accidental Treatment & Evacuation (Outpatient)
While travelling in Seattle, USA, the customer slipped and fractured their wrist, requiring urgent outpatient medical care.
How We Helped
Once they shared the required documents, we settled the medical claim for over ₹12,36,859 under emergency treatment and evacuation, ensuring their recovery wasn’t delayed by financial concerns.
Claim Details
Customer's Name
Narendra Kumar Gupta
Claim ID
202400694328
Location
USA
Amount Settled
₹12,36,859
Rajendrakumar Zinabhai Patel
When a Life Was Lost, We Handled the Rest with Care
Emergency Medical Treatment & Repatriation
During a family visit to New Zealand, the insured tragically passed away due to a cardiac condition, with no prior hospitalisation.
How We Helped
We reviewed the claim with utmost care and sensitivity and settled it on an exceptional basis, covering repatriation costs of ₹6,79,492 to bring the insured back home.
Claim Details
Customer's Name
Rajendrakumar Zinabhai Patel
Claim ID
202401223410
Location
New Zealand
Amount Settled
₹6,79,492
Ghanshyam Dass Gupta
A Medical Emergency in Switzerland - Resolved in Record Time
Emergency Medical Treatment & Evacuation
The customer was diagnosed with Varicella Zoster and required treatment while in Switzerland. All documents were submitted weeks later.
How We Helped
After receiving complete documents on October 16, we pushed it for medical review the very next day and settled ₹73,246.72, making it one of our fastest claim approvals between April–September 2024.
Claim Details
Customer's Name
Ghanshyam Dass Gupta
Claim ID
202400928108
Location
Switzerland
Amount Settled
₹73,246.72
Aditya Tomar
Our Customer’s Baggage Was Lost for Good—We Made Sure the Support Wasn’t
Total Loss of Checked-In Baggage
The customer arrived in Ho Chi Minh City, but their baggage never did. The airline officially declared it lost.
How We Helped
We processed the case under the total baggage loss cover and reimbursed ₹23,155 after accounting for airline compensation, so they could move forward with ease.
Claim Details
Customer's Name
Aditya Tomar
Claim ID
202500049922
Location
Vietnam
Amount Settled
₹23,155
Anil Hariharan
When Our Customer Missed a Connection, We Made Sure They Didn’t Miss Support
Missed Connection
The customer missed a connecting flight in Frankfurt due to delays in their initial flight and had to book a costly alternative at the last moment.
How We Helped
We validated their documents, understood the urgency, and reimbursed ₹68,138 for the additional flight expenses, turning a travel disruption into a managed situation.
Claim Details
Customer's Name
Anil Hariharan
Claim Id
202401310449
Location
Frankfurt
Amount Settled
₹68,138
B. K. Chandrasekhar
Our Customer’s Trip Was Abandoned, But We Stood By Them
Trip Abandonment
A natural calamity in Vietnam forced the customer to abandon their pre-planned trip, incurring extra costs on emergency flights and losing pre-booked hotel payments.
How We Helped
We reviewed the scenario and settled the claim compensating ₹53,805 under the policy for all eligible additional and non-recoverable expenses under trip abandonment, offering timely financial relief.
Claim Details
Customer's Name
B. K. Chandrasekhar
Claim ID
202401298983
Location
Vietnam
Amount Settled
₹53,805
Sherke Sneha Sunil
When Riots Broke Out, We Helped Our Customer Get Back Home Safely
Emergency Trip Extension
Due to unexpected riots in Yerevan, the customer had to stay an extra day and rebook their return flight.
How We Helped
Despite the late intimation, we validated all details and reimbursed ₹32,213 for the extra day’s stay and new flight, ensuring they got home safely and without added financial burden.
Claim Details
Customer's Name
Sneha Sunil Sherke
Claim ID
202401445581
Location
Armenia
Amount Settled
₹32,213
Amit Singh Rathore
We Took Care of the Damage, So Our Customer Could Enjoy the Destination
Damaged Baggage
Upon arrival at their destination in India, the customer found that their checked-in baggage was visibly damaged.
How We Helped
They reached out promptly, and we reviewed the situation and processed their claim by paying ₹3,000 quickly as per the baggage damage coverage, ensuring the disruption didn’t linger.
Claim Details
Customer's Name
Amit Singh Rathore
Claim ID
202401302860
Location
India
Amount Settled
₹3,000
Miranshahj Sahibi
We Handled the Trip Cancellation, So Our Customer Could Focus on Family
Trip Cancellation
A family medical emergency forced the customer to cancel their domestic trip at the last minute, leading to loss of non-refundable flight costs.
How We Helped
We reviewed the situation with care and settled ₹11,101 for the non-refundable flight costs as per the policy, ensuring they could focus on family without financial worry.
Claim Details
Customer's Name
Miranshahj Sahibi
Claim ID
202500053653
Location
India
Amount Settled
₹11,101
Ambition Box Employee Choice Awards 2025
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Insurance Asia Country Excellence Awards 2024
Elets BFSI Leadership Awards 2024
Asia Insurance Industry Awards 2024
Fintech Festival India Awards 2024
FORTUNE INDIA
A travel insurance is designed to protect you against things going wrong while you’re travelling, when you’re making an international trip or traveling within the country. So, if you suddenly need to cancel or cut short your trip for reasons beyond your control, or you face flight delays, loss of baggage, loss of passport, or you have a medical emergency, Digit’s travel insurance will help you during times of distress.
A travel insurance is designed to protect you against things going wrong while you’re travelling, when you’re making an international trip or traveling within the country. So, if you suddenly need to cancel or cut short your trip for reasons beyond your control, or you face flight delays, loss of baggage, loss of passport, or you have a medical emergency, Digit’s travel insurance will help you during times of distress.
Travel insurance is something you should get as soon as you've booked your holiday. This is the best time, as it's possible you might have to cancel your trip after this due to unforeseen circumstances. It can also help with the visa process in some cases.
Travel insurance is something you should get as soon as you've booked your holiday. This is the best time, as it's possible you might have to cancel your trip after this due to unforeseen circumstances. It can also help with the visa process in some cases.
A travel insurance isn’t mandatory for international travel to all countries internationally. However, it is recommended to get one as travel full of surprises and uncertainties and it not only protects you against unfortunate situations in a foreign land but, it also strengthens your visa application in many cases. Some regions where travel insurance is mandatory includes the Schengen region, The United States of America, The United Arab of Emirates, and Russia.
A travel insurance isn’t mandatory for international travel to all countries internationally. However, it is recommended to get one as travel full of surprises and uncertainties and it not only protects you against unfortunate situations in a foreign land but, it also strengthens your visa application in many cases.
Some regions where travel insurance is mandatory includes the Schengen region, The United States of America, The United Arab of Emirates, and Russia.
At Digit, we simplify complex insurance terms through our “Digit Simplifies” section and offer bite-sized policy summaries. You’ll know exactly what’s covered and what’s not before you buy. We maintain transparency in our policy terms to guide customers with a clear understanding of the right documentation, which makes our insurance policy easier for our customers to understand.
At Digit, we simplify complex insurance terms through our “Digit Simplifies” section and offer bite-sized policy summaries. You’ll know exactly what’s covered and what’s not before you buy. We maintain transparency in our policy terms to guide customers with a clear understanding of the right documentation, which makes our insurance policy easier for our customers to understand.
We use AI-powered automation to settle claims quickly and without unnecessary paperwork. Many travel claims are settled in minutes, not days.
We use AI-powered automation to settle claims quickly and without unnecessary paperwork. Many travel claims are settled in minutes, not days.
You’ll have 24/7 access to our support team, even on national holidays. Plus, you can give us a missed call from abroad at +91-7799022308, and we’ll call you back within 10 minutes. No international call charges!
You’ll have 24/7 access to our support team, even on national holidays. Plus, you can give us a missed call from abroad at +91-7799022308, and we’ll call you back within 10 minutes. No international call charges!
We ensure you know what your policy includes, right from exclusions to documentation, upfront. Our simplified policies, transparent terms, and real-time assistance help reduce the chances of claim rejection.
We ensure you know what your policy includes, right from exclusions to documentation, upfront. Our simplified policies, transparent terms, and real-time assistance help reduce the chances of claim rejection.
Digit achieved a 100% claim settlement ratio for international travel insurance in FY 2024–25, ensuring that every eligible claim was resolved without hassle.
Digit achieved a 100% claim settlement ratio for international travel insurance in FY 2024–25, ensuring that every eligible claim was resolved without hassle.
Yes, you absolutely can. We’ve already settled 5,500+ international travel insurance claims, helping travellers deal with everything from missed flights to medical emergencies abroad. In total, we've paid out over ₹10 crores in travel claims so far in FY 2024–25. And when it comes to rejections? That’s where we stand out. Our policies are written in simple language with zero hidden conditions, so you know exactly what’s covered. This clarity means fewer surprises and one of the lowest claim rejection rates you’ll find in the industry.
Yes, you absolutely can. We’ve already settled 5,500+ international travel insurance claims, helping travellers deal with everything from missed flights to medical emergencies abroad. In total, we've paid out over ₹10 crores in travel claims so far in FY 2024–25.
And when it comes to rejections? That’s where we stand out. Our policies are written in simple language with zero hidden conditions, so you know exactly what’s covered. This clarity means fewer surprises and one of the lowest claim rejection rates you’ll find in the industry.
Have queries related to Digit travel insurance policy? You can refer to our Policy Wordings for detailed information or reach out to our support team via WhatsApp self-support, email or phone using the information below:
Connect with our self-serve chat bot support - 7026061234
Write to us at travelclaims@godigit.com
Contact
Give a missed call on +91-7799022308
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Author: Team Digit
Last updated: 20-08-2025
CIN: L66010PN2016PLC167410, IRDAI Reg. No. 158.
Go Digit General Insurance Limited | Corporate Office Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095 | Registered Office Address: 1 to 6 floors, Ananta One (AR One), Pride Hotel Lane, Narveer Tanaji Wadi, Shivaji Nagar, Pune-411005, Maharashtra | Trade logo of Go Digit General Insurance Ltd. displayed above belongs to Go Digit lnfoworks Services Private Limited and is provided and used by Go Digit General Insurance Ltd. under license.
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