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Lotte Duty-Free: List of Stores & Products to Explore

Also known as Asia’s biggest duty-free outlet, Lotte Duty-Free has been in the industry for over 40 years, establishing itself as Korea’s representative duty-free store.

They sell top brands like Louis Vuitton, Hermès, and Chanel along with local Asian gifts, souvenirs and specialities. You can find their stores, in major international airports, within cities, on their website and app as well.

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Where Can You Find Lotte Duty-Free Stores?

Lotte Duty-Free has stores located across multiple airports in 7 countries including:

Country	Airports with Lotte Stores
Korea	Main Downtown Store in Myeong-dong World Tower Downtown Store Busan Downtown Store Jeju Downtown Store Jeju Airport Store Gimpo Airport Gimhae Airport
Japan	Tokyo Ginza International Airport Kansai International Airport
United States of America	Guam International Airport
Vietnam	Da Nang Airport Da Nang Downtown Store Nha Trang Cam Ranh Airport Hanoi International Airport
Australia	Brisbane Airport Darwin Airport Melbourne Airport Melbourne Downtown Store Sydney Downtown Store
New Zealand	Wellington Airport
Singapore	Changi Airport

Shopping from Lotte Duty-Free

As of 2019, Lotte Duty-Free has provided customers with over 1,600 brands to shop from. By supplying global brands at reasonable prices, Lotte Duty-Free has brought in foreign tourists and contributed to Korea and other countries tourism as well. You can enjoy exploring thousands of products across categories such as:

Fragrances
Cosmetics and Skin Care
Fashion Accessories
Watches and Jewellery
Shoes
Clothes
Sport Accessories, Apparel and Equipment
Health and Food Products
Electronic Items
Homeware, Décor and Gadgets
Pet Supplies
Kids and Babies Fashion and Fashion Accessories
Toys
Travel Essentials
Gifts and Souvenirs

What Can You Do on the Lotte Duty-Free Website?

Visit the Lotte Duty-Free website to shop from a plethora of products offered – online and in-store. On the website, you can:

View a Variety of Luxury Products: You can easily find your product by filtering out on basis the product category, brand and price to shop online easily.
Shop Online: You can view over thousands of products through their website before shopping in-store. Through the Lotte Duty-Free website, you can select your favourite products from a variety of global and local brands, add to cart and purchase your order.
Get Attractive Discounts: Shopping online definitely comes with its perks. You can avail major savings of up to 80% off through the website or app on major brands and products. They also have offers, rewards, gifts and special products for seasons and festivals.
Same-Day Pickup: Using the same-day pickup facility means that you can purchase products any time before your departure. The time left to order may vary depending on the airport or port of your departure. Lotte Duty-Free brings products from the nearest store or logistics centre based on the airport or port of your departure and the stock status at the time of your purchase.

What Can You Do on the Lotte Duty-Free App?

The app comes with its own unique features such as:

Barcode Scan: If you’ve downloaded the app, you can simply scan the bar code on the product from the app and check product details and availability. With this feature, you can avail major savings if the same is available on the app/online as well.
AR Shop: If you want to shop prior to arriving at the airport or in-store, you can use the AR feature on the app to see how products such as eyewear, jewellery, etc., would look on you. You can also share the same on your social media after you have saved your pictures!

How to Shop Online from Lotte Duty-Free?

To have a convenient and hassle-free shopping experience at Lotte Duty-Free, you can follow these steps:

Visit the Lotte Duty-Free website and select the airport that you would pick up your products from.
Search for your favourite products from the extensive list of categories and brands. Add them to your cart and proceed to checkout.
You will be required to fill in your flight and personal details. You should also log in or sign into your account to complete your order.
Once you have entered all the details, select the mode of payment and complete your order. You can then pick up the items at the airport on the day of travel.

Note: Orders can be paid with reward points and other payment methods such as credit cards, digital platforms, cash, gift cards etc., depending on the airport you are buying from. Points and cash points from refunds can be used to pay for all or part of your purchase.

What are the Required Documents for Duty-Free Shopping?

After you have pre-ordered your products online, you will need to collect them at the airport. You will need to provide the following documents:

Valid Passport
International Boarding Pass
Receipt of Purchase or a Confirmation Email

Tips to Follow when Shopping Duty-Free

When you shop duty-free from Lotte, remember some of these tips to enjoy an ideal experience:

Know the Allowance Limits: Duty-free allowances vary from country to country so, ensure there is no complication when you land in your destination country. You should also be aware of the baggage allowance of countries you are travelling to. Items like alcohol and tobacco products also have age restrictions.
Shop Before Travel: Shopping before you travel can save you time and offer additional discounts! You can shop duty-free from the official website, reserve your items and collect them on the date of departure.
Do Your Research: If you want to buy a luxury item in a duty-free shop, you will need to do some prior research. While duty-free prices are often lower than regular retail prices, it's a good idea to compare prices to get better deals.
Keep Track of Your Spending: It is important to monitor your spending to ensure you stay within your budget and duty-free allowance. It's easy to get carried away with the savings and deals offered when you shop duty-free internationally.

From high-end indulgences through to affordable favourites, the products in Lotte Duty-Free offer you plenty of choice, whether you're searching for the perfect gift, a treat for yourself or the ideal way to part with the last of your travel money.

If you’re planning to explore the new country while enjoying some duty-free shopping, it’s a good idea to have travel insurance. It protects you from potential travel hiccups, so you can enjoy your trip worry-free.

FAQs About Lotte Duty-Free

All

How early on can you pre-order a product on the Lotte Duty-Free website?

You can pre-order your products from 60 days to 3 hours prior to your flight. This feature varies across airports.

Who can buy duty-free goods?

Only international travellers with a valid boarding pass are allowed to buy duty-free goods.

How to buy duty-free products in downtown stores?

Buying duty-free items in downtown stores is easy and convenient. You would need to provide your passport and boarding pass details. You can also use your smartphone for authentication. Also, remember that duty-free shopping is only available for departing passengers. For example: If you are shopping in Korea, only Koreans and other nationals who are about to depart from Korea can shop duty-free.

What local products are available to shop from Lotte Duty-Free?

From Lotte Duty-Free stores, online or offline, you can purchase country-specific local products such as ginseng, amethyst, leather apparel, bags, ceramics, Olympic souvenirs and more.

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