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How to Report Potholes Near You in Bangalore?

Bangalore’s roads are no strangers to potholes, especially during monsoon season. These craters not only damage vehicles but also pose serious safety risks to commuters.

Fortunately, the BBMP and other civic bodies now offer digital platforms to make pothole repair and road damage complaint filing faster and more transparent.

This guide walks you through how to raise pothole complaints in Bangalore, track potholes in road repair, and ensure your road pothole repair request reaches the right authorities.

Table of Contents

Ways to Report a Pothole in Bangalore
Bengaluru BBMP Live Pothole Map
FAQ

Different Channels to Report a Pothole in Bengaluru

Channel	Details	Additional Info
Helpline	080-2266 0000	BBMP working hours
Mobile Apps	ರಸ್ತೆ ಗುಂಡಿ ಗಮನ (Fix Pothole), BBMP Sahaaya (Android & iOS)	Complaint + photo upload, push notifications [download]
WhatsApp Bot	9108420079	Share photo + location Click to open
Complaints Portal	BBMP Pothole Dashboard	Track reported potholes and daily progress
Live Pothole Map	Click here	Real-time repair status
Email	namma.pothole@gmail.com / comm@bbmp.gov.in	For detailed reports
Social Media	https://x.com/NammaPothole	Escalation via X/Instagram
Offline	Nearest BBMP Ward Office	For urgent/unresolved complaints

How to Report Potholes Using BBMP’s WhatsApp Chatbot?

BBMP’s WhatsApp bot offers one of the fastest and most accessible ways to report potholes in Bangalore. With just a photo, location, and a short message, citizens can file a road damage complaint directly from their phone—no app download or login required. It’s ideal for quick, on-the-go pothole repair requests, especially during daily commutes.

Step 1: Scan the QR Code

Alternatively, tap here to launch the official BBMP WhatsApp chatbot and start your pothole complaint.

Step 2: Share Pothole Location

Tap the + icon in WhatsApp > Select Location > Click Send your current location > Move the marker to the exact pothole spot and Send.

Click Here to watch a video

Step 3: Track Your Complaint

Namma Pothole is a government-registered MSME civic tech platform for urban road safety that you can use to report potholes and monitor complaint status, updates, and resolution in real-time.

How to Register Pothole Complaint Using Mobile Apps?

Mobile App	Download Link	Why?
ರಸ್ತೆ ಗುಂಡಿ ಗಮನ (Fix Pothole)	[Click here to download]	Allows users to report potholes (with photo & geotag), track status, and allows officials to update with resolution.
Namma Bengaluru(Sahaaya 2.0)	[Click here to download]	Unified app by BBMP to register grievances across departments (including roads/potholes)

How to Use Social Media to Fast-Track Road Damage Repairs in Bangalore?

To make your pothole complaint more effective on social media, start by capturing a clear photo or video of the pothole, ideally with nearby landmarks or street signs visible. Enable location tagging to help BBMP pinpoint the exact spot.

Tag the right authorities like @GBA_office, @GBAChiefComm, @ICCCBengaluru, , @DKShivakumar your local MLA, and @BlrCityPolice if it’s a traffic hazard. Use civic hashtags such as #BangalorePotholes, #BBMP, and include your complaint reference number if already filed via app or WhatsApp.

Keep your message concise and actionable, making it easy for officials and fellow citizens to engage and amplify..

How to Submit Pothole Complaints by Email in Your Bangalore Locality?

Zone / Department	Email ID	Location
BBMP Central Grievance Cell	comm@bbmp.gov.in	General complaints across Bangalore
East Zone	zc-east@bbmp.gov.in	Potholes in Indiranagar, CV Raman Nagar, Indiranagar,CV Raman Nagar, KR Puram, Baiyappanahalli, Ulsoor, Jeevan Bima Nagar, Maruthi Seva Nagar, etc.
West Zone	zc-west@bbmp.gov.in	Potholes in RajajinagarMalleswaram, Basaveshwaranagar, Vijayanagar, Kamakshipalya, Chandra Layout, Nagarabhavi,
South Zone	zc-south@bbmp.gov.in	Potholes in Jayanagar, Nagar, Banashankari, BTM Layout, Padmanabhanagar, Kumaraswamy Layout, Uttarahalli etc.
Mahadevapura Zone	bbmpjcmahadevapura@gmail.com	Potholes in Whitefield, Brookefield, Marathahalli, Bellandur, Kadugodi, Hoodi, Varthur, etc.
Bommanahalli Zone	zcbommanahalli@gmail.com	Potholes in HSR Layout, Bommanahalli, Bilekahalli, Begur, Devarachikkanahalli, Hongasandra, Mangammanapalya, etc.
RR Nagar Zone	zc-rrnagara@bbmp.gov.in	Potholes inRajarajeshwari Nagar, Kengeri, Kengeri Satellite Town, Mailasandra, Ullal, Nayandahalli, etc.
Yelahanka Zone	zcyel.bbmp@gmail.com	Potholes in Yelahanka, Yelahanka New Town, Vidyaranyapura, Sahakar Nagar, Attur Layout, Bagalur, Jakkur etc.
Dasarahalli Zone	zonalcommissionerdas@gmail.com	Potholes in Dasarahalli, Peenya Industrial Area, T Dasarahalli, Jalahalli Cross, Hegganahalli, Lakshmipura, Bagalagunte etc.

Official Helpline Numbers to Report Road Damage in Bangalore

Helpline / Control Room	Number(s)
BBMP 24/7 Toll-Free Helpline	1533
Head Office Control Room	080-22660000
Additional Head Office Lines	080-22975595, 080-22221188
Zone-wise WhatsApp / Mobile	Head Office: 9480685700 East: 9480685702, West: 9480685703, South: 9480685704, Mahadevapura: 9480685706, Bommanahalli: 9480685707, Yelahanka: 9480685705, RR Nagar: 9480685708, Dasarahalli: 9480685709
Zone-wise Landline	East: 080-22975803, West: 080-23561692, 080-23463366, South: 080-26566362, 080-22975703, Mahadevapura: 080-28512300, Bommanahalli: 080-25735642, 080-25732447, Yelahanka: 7022664419, 080-23636671, 080-22975936, RR Nagar: 080-28601851, Dasarahalli: 080-28394909

Bengaluru BBMP Live Pothole Map

A community-powered platform to report potholes and damaged roads, the BBMP Live Pothole Map lets citizens see reported issues in real time, track repair progress, and contribute by adding new reports. This ensures greater transparency and helps both residents and authorities work together to make Bengaluru’s roads safer.

Reporting potholes in Bangalore is no longer a bureaucratic maze—it’s a citizen-powered process with multiple accessible channels. Whether you choose WhatsApp, mobile apps, helpline numbers, email, or BBMP’s live pothole map, each method plays a role in making our roads safer and more accountable. Use the tools, escalate when needed, and help ensure that road damage complaints lead to real, visible change. Your voice matters—and now, it’s easier than ever to be heard.

FAQ's About Reporting Pothole Repair in Bangalore

All

Can I report potholes anonymously through mobile apps or WhatsApp?

Yes, most platforms allow anonymous submissions, but providing contact info helps with follow-up and faster resolution.

How do I escalate a pothole complaint if there’s no response after filing?

Use social media (Twitter/X, Facebook) to tag @BBMPFixIt, @BBMPCOMM, and your local MLA. Include complaint ID and location photo for visibility.

Is there a way to track pothole repairs after reporting them?

Yes, BBMP’s Live Pothole Map shows reported locations and repair status. Some apps also update ticket progress.

What’s the format for submitting a pothole complaint via email?

Use a clear subject line (e.g., “Pothole – 3rd Main, Ward 151”), attach geo-tagged photos, and include your contact details and ward info.

Which BBMP helpline number should I call for urgent pothole issues?

Call the BBMP control room at 080-22660000 or your zone’s engineering office. Mention the exact location and ward number.

Can RWAs or apartment associations file bulk pothole complaints?

Yes, they can submit consolidated reports via email or BBMP Sahaaya portal. Include photos, ward numbers, and contact person details.

Does BBMP respond faster to complaints made through social media?

Often yes—public visibility and tagging senior officials can accelerate action, especially if paired with a valid complaint ID.

Are pothole complaints accepted in Kannada or only English?

Most platforms support both Kannada and English. WhatsApp and BBMP Sahaaya accept Kannada messages, improving accessibility.