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How to Report Potholes Near You in Bangalore?

Different Channels to Report a Pothole in Bengaluru

Channel Details Additional Info
Helpline 080-2266 0000 BBMP working hours
Mobile Apps ರಸ್ತೆ ಗುಂಡಿ ಗಮನ (Fix Pothole), BBMP Sahaaya (Android & iOS) Complaint + photo upload, push notifications
[download]
WhatsApp Bot 9108420079 Share photo + location
Click to open
Complaints Portal BBMP Pothole Dashboard Track reported potholes and daily progress
Live Pothole Map Click here Real-time repair status
Email namma.pothole@gmail.com / comm@bbmp.gov.in For detailed reports
Social Media https://x.com/NammaPothole Escalation via X/Instagram
Offline Nearest BBMP Ward Office For urgent/unresolved complaints

How to Report Potholes Using BBMP’s WhatsApp Chatbot?

How to Register Pothole Complaint Using Mobile Apps?

Mobile App Download Link Why? 
ರಸ್ತೆ ಗುಂಡಿ ಗಮನ (Fix Pothole) [Click here to download] Allows users to report potholes (with photo & geotag), track status, and allows officials to update with resolution.
Namma Bengaluru(Sahaaya 2.0) [Click here to download] Unified app by BBMP to register grievances across departments (including roads/potholes)

How to Use Social Media to Fast-Track Road Damage Repairs in Bangalore?

How to Submit Pothole Complaints by Email in Your Bangalore Locality?

Zone / Department Email ID Location
BBMP Central Grievance Cell comm@bbmp.gov.in General complaints across Bangalore
East Zone zc-east@bbmp.gov.in Potholes in Indiranagar, CV Raman Nagar, Indiranagar,CV Raman Nagar, KR Puram, Baiyappanahalli, Ulsoor, Jeevan Bima Nagar, Maruthi Seva Nagar, etc. 
West Zone zc-west@bbmp.gov.in Potholes in RajajinagarMalleswaram, Basaveshwaranagar, Vijayanagar, Kamakshipalya, Chandra Layout, Nagarabhavi, 
South Zone zc-south@bbmp.gov.in Potholes in Jayanagar, Nagar, Banashankari, BTM Layout, Padmanabhanagar, Kumaraswamy Layout, Uttarahalli etc.
Mahadevapura Zone bbmpjcmahadevapura@gmail.com Potholes in Whitefield, Brookefield, Marathahalli, Bellandur, Kadugodi, Hoodi, Varthur, etc.
Bommanahalli Zone zcbommanahalli@gmail.com Potholes in HSR Layout, Bommanahalli, Bilekahalli, Begur, Devarachikkanahalli, Hongasandra, Mangammanapalya, etc.
RR Nagar Zone zc-rrnagara@bbmp.gov.in Potholes inRajarajeshwari Nagar, Kengeri, Kengeri Satellite Town, Mailasandra, Ullal, Nayandahalli, etc.
Yelahanka Zone zcyel.bbmp@gmail.com Potholes in Yelahanka, Yelahanka New Town, Vidyaranyapura, Sahakar Nagar, Attur Layout, Bagalur, Jakkur etc.
Dasarahalli Zone zonalcommissionerdas@gmail.com Potholes in Dasarahalli, Peenya Industrial Area, T Dasarahalli, Jalahalli Cross, Hegganahalli, Lakshmipura, Bagalagunte etc.

Official Helpline Numbers to Report Road Damage in Bangalore

Helpline / Control Room Number(s)  
BBMP 24/7 Toll-Free Helpline 1533  
Head Office Control Room 080-22660000  
Additional Head Office Lines 080-22975595, 080-22221188  
Zone-wise WhatsApp / Mobile

Head Office: 9480685700

East: 9480685702, West: 9480685703, South: 9480685704,  Mahadevapura: 9480685706, Bommanahalli: 9480685707, Yelahanka: 9480685705, RR Nagar: 9480685708, Dasarahalli: 9480685709

 
Zone-wise Landline East: 080-22975803, West: 080-23561692, 080-23463366, South: 080-26566362, 080-22975703, Mahadevapura: 080-28512300,  Bommanahalli: 080-25735642, 080-25732447, Yelahanka: 7022664419, 080-23636671, 080-22975936,  RR Nagar: 080-28601851, Dasarahalli: 080-28394909  

Bengaluru BBMP Live Pothole Map

FAQ's About Reporting Pothole Repair in Bangalore

Can I report potholes anonymously through mobile apps or WhatsApp?

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Yes, most platforms allow anonymous submissions, but providing contact info helps with follow-up and faster resolution.  

Yes, most platforms allow anonymous submissions, but providing contact info helps with follow-up and faster resolution.

 

How do I escalate a pothole complaint if there’s no response after filing?

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Use social media (Twitter/X, Facebook) to tag @BBMPFixIt, @BBMPCOMM, and your local MLA. Include complaint ID and location photo for visibility.

Use social media (Twitter/X, Facebook) to tag @BBMPFixIt, @BBMPCOMM, and your local MLA. Include complaint ID and location photo for visibility.

Is there a way to track pothole repairs after reporting them?

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Yes, BBMP’s Live Pothole Map shows reported locations and repair status. Some apps also update ticket progress.

Yes, BBMP’s Live Pothole Map shows reported locations and repair status. Some apps also update ticket progress.

What’s the format for submitting a pothole complaint via email?

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Use a clear subject line (e.g., “Pothole – 3rd Main, Ward 151”), attach geo-tagged photos, and include your contact details and ward info.

Use a clear subject line (e.g., “Pothole – 3rd Main, Ward 151”), attach geo-tagged photos, and include your contact details and ward info.

Which BBMP helpline number should I call for urgent pothole issues?

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Call the BBMP control room at 080-22660000 or your zone’s engineering office. Mention the exact location and ward number.  

Call the BBMP control room at 080-22660000 or your zone’s engineering office. Mention the exact location and ward number.

 

Can RWAs or apartment associations file bulk pothole complaints?

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Yes, they can submit consolidated reports via email or BBMP Sahaaya portal. Include photos, ward numbers, and contact person details.

Yes, they can submit consolidated reports via email or BBMP Sahaaya portal. Include photos, ward numbers, and contact person details.

Does BBMP respond faster to complaints made through social media?

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Often yes—public visibility and tagging senior officials can accelerate action, especially if paired with a valid complaint ID.

Often yes—public visibility and tagging senior officials can accelerate action, especially if paired with a valid complaint ID.

Are pothole complaints accepted in Kannada or only English?

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Most platforms support both Kannada and English. WhatsApp and BBMP Sahaaya accept Kannada messages, improving accessibility.

Most platforms support both Kannada and English. WhatsApp and BBMP Sahaaya accept Kannada messages, improving accessibility.