How to Delete DigiLocker Account?

DigiLocker or Digital Locker is one of the significant initiatives under Digital India, which is a flagship program under the Indian Government. DigiLocker is an online platform that is developed for the purpose of issuance and verification of documents and certificates. It is a paperless way of storing and retaining all the important documents under the Indian Information Technology Act 2000.

There can be some instances where an individual may want to delete the DigiLocker account. This context highlights the step-wise procedure of how to delete a DigiLocker account.

A platform like DigiLocker is completely safe and offers optimum security for the storage of all documents. However, upon completion of registration and activation of DigiLocker account, there is no option available to deactivate or delete the DigiLocker account. The Government of India has not offered this facility, though many individuals reach out to DigiLocker support for this option.

If one has a valid reason of deleting their DigiLocker account one can request for it using two methods:

1. Delete DigiLocker Through Mail

Here is a complete step-by-step guide to request for deleting a Digital Locker account:

Step 1: The first step involves login into your Gmail account.

Step 2: Start composing a mail to its official E-mail ID ‘support@digitallocker.gov.in’. One needs to prepare an authentic account deletion process.

Step 3: You can add a subject line like "Request to Delete Digital Locker Account"

Step 4: In this next step, explain in the email body with a concrete reason why you want to delete the DigiLocker account.

Here's an example of how to explain the deletion of an account in the email body section:

Hi DigiLocker Team,

I, [Name], am a registered user of the DigiLocker account and the linked email id with this account is abc@xyz.com. I want to deactivate this account due to personal reasons. Hence, I am requesting you delete my DigiLocker account from a database. I hope that you will understand my concern and will do the needful.

Furthermore, for reverting back any information or raising a query, you can contact me on my email id or phone number which is mentioned below.

Sincerely

[Name]

Delete DigiLocker Through Support Centre

Apart from this method of choosing to request for deleting the DigiLocker account via mail, one can also reach out to the support team for a similar request. The following are the steps on how to request to delete for a Digital Locker account via the support centre:

Step 1: In this first step, open the DigiLocker website on a desktop or mobile phone.

Step 2: Scroll down to find a ‘Contact’ option.

Step 3: On contact page, click on the button "Raise a Query" for further proceedings.

Step 4: Upon clicking this page, you will be redirected to the DigiLocker support center page.

Step 5: On this page, enter the registered name, mobile number, and email address.

Step 6: Next, select “Other Documents / Certificates” and “Other Issues” in the Need Box.

Step 7: In ‘Add Details section’, you need to explain your reason for deleting the DigiLocker account and finally press ‘Submit’ upon completion.

Generally, it takes almost 48 hours to delete this account. However, as an alternative to deleting this account, one can also choose to delete the documents from this database.

Here are the simple steps that one can follow to request to delete all documents from the DigiLocker account if finding an alternative to how to delete the Digital Locker account:

Step 1: In the first step, open the DigiLocker application and log in to your account.

Step 2: Next, select the actual documents that you want to delete.

Step 3: Upon selecting documents, one will find the delete option at the bottom of that page.

Step 4: In this final step click, on “Delete” to remove that particular database from your account.

The above-mentioned are the few ways to request for the service for one searching for the "how to delete Digilocker account” issue can be resolved. However, it is pivotal to understand that if Aadhaar Id is used to create a DigiLocker account, then deletion of this account will not be successful.