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Sakhi One-Stop Centre Scheme

What is One-Stop Centre Scheme?

Objectives of One-Stop Centre Scheme

What are the Features of Sakhi One-Stop Centre Scheme?

Eligibility Criteria for Sakhi One-Stop Centre Scheme

What are the Services Provided Under One-Stop Centre Scheme?

The One-Stop Centre Scheme (OSC) aims to provide an array of services under a single roof. These often involve dealings with government services, business procedures, or community support. The services offered differ from country to country and may also change depending on the centre's focus.

Psycho-social support/ counselling A skilled counsellor providing psycho-social counselling services would be available on call. This counselling process will give women confidence and support to address violence or to seek justice for the violence perpetuated. Counsellors shall follow a prescribed code of ethics, guidelines and protocols in providing counselling services.
Legal aid and counselling To facilitate access to justice for women affected by violence, legal aid and counselling would be provided at OSC through empanelled Lawyers or National/State/District Legal Service Authority. The aggrieved woman would be provided with an advocate of her choice in case she wants to engage the same to assist the State Prosecutors in trying her case. It would be the responsibility of the Lawyer/Prosecutor to simplify legal procedures for the aggrieved woman and advocate for her exemption from court hearings.
Shelter The OSC will provide temporary shelter facility to aggrieved women. For long term shelter requirements, arrangements will be made with Swadhar Greh/Short Stay Homes (managed/affiliated with government/NGO). Women affected by violence along with their children (girls of all ages and boys up till 8 years of age) can avail temporary shelter at the OSC for a maximum period of 5 days. The admissibility of any woman to the temporary shelter would be at the discretion of Centre Administrator
Video Conferencing Facility To facilitate speedy and hassle free police and court proceedings the OSC will provide video conferencing facility (through Skype, Google Conferencing etc.). Through this facility if the aggrieved woman wants, she can record her statement for police/ courts from OSC itself using audio-video electronic means as prescribed under sections 161(3), 164(1) and 275(1) of the Code of Criminal Procedure and section 231(1) in line with Order XVIII Rule 4 of the Code of Civil Procedure. This facility will be provided only after consultation among Superintendent of Police, District and Sessions Judge of the concerned district (place of incident)
Assistance to women in lodging FIR/ NCR/DIR The OSC will facilitate the lodging of FIR/NCR/DIR.
Emergency Response and Rescue Services OSC will provide rescue and referral services to the women affected by violence. For this, linkages will be developed with existing mechanisms such as National Health Mission (NHM), 108 service, police (PCR Van) so that the woman affected by violence can either be rescued from the location and referred to the nearest 3 medical facility (Public/ Private) or shelter home
Medical Services Women affected by violence would be referred to the nearest Hospital for medical aid/examination which would be undertaken as per the guidelines and protocols developed by the Ministry of Health and Family Welfare.

These centres aim to simplify different processes, reduce bureaucracy, and increase the citizens’ access to government offices or businesses.

Benefits of One-Stop Centre Scheme

How to Avail One-Stop Centre Scheme?

FAQs about One-Stop Centre Scheme