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Content Writer
Storyteller at heart, Manasvi brings 4 years of content and marketing experience to Digit. Whether it's writing SEO-optimised articles or a researched and insightful blog, she strives to transform ideas into creating impactful and engaging content.
Content Writer
Storyteller at heart, Manasvi brings 4 years of content and marketing experience to Digit. Whether it's writing SEO-optimised articles or a researched and insightful blog, she strives to transform ideas into creating impactful and engaging content.
Product Head - Motor
Mayur specializes in motor insurance and is responsible for overseeing the development and management of motor insurance products. With expertise in product strategy and market analysis, he focuses on developing customer-centric insurance solutions.
Product Head - Motor
Mayur specializes in motor insurance and is responsible for overseeing the development and management of motor insurance products. With expertise in product strategy and market analysis, he focuses on developing customer-centric insurance solutions.
Electric bikes, also called e-bikes or electric two-wheelers, are becoming more and more popular on the road as environment-friendly, and (mostly!) noise-free alternatives to regular bikes.
Just like regular two-wheelers need petrol as fuel, these ones need to be charged with electricity (like a giant smartphone).
Electric two-wheelers are still a pretty new concept in India but getting a bike insurance policy for your electric two-wheeler is not so different than the process followed for a regular fuel-driven bike.
Bike insurance is a contract between you and the insurer, offering financial protection for your bike against accidents, natural disasters, theft, and other unforeseen events. Here’s how it works:
Choose a Policy
Select a bike insurance plan – third-party, comprehensive, or own damage – and add-ons that fit your needs and budget.
Buy or Renew Policy
Purchase or renew your bike insurance online instantly with Digit, with minimal paperwork.
Pay Premium
Make regular payments (annually or in installments) based on factors like bike’s age, model, IDV, NCB, and coverage type.
File a Claim
If your bike is stolen or damaged in an accident, you can file a claim with your insurer, who after damage assessment will settle the claim as per the policy terms.
You can never predict what might happen to your beloved new electric two-wheeler. So, here’s why you should get best two-wheeler insurance in India for e-bikes:
EV bikes contain potentially expensive and unique components that can cost you a handful when repairing or replacing them. So, getting a comprehensive bike insurance policy for electric two-wheeler covers you financially for both third-party liabilities and own damage in unforeseen circumstances.
e-Bikes have many complex electrical and mechanical parts that could give you trouble at any time. So, having an e-bike insurance policy can be a great savior in an unfortunate event and can help you ride without any worries.
Also, as per the Motor Vehicle act, you should have at least a third-party two-wheeler insurance policy for electric bikes as it is mandatory by law.
With the comprehensive EV insurance policy, you can opt for different add-ons to enhance your coverage. For example, EV Shield add-on by Digit covers specific requirements related to electric vehicles such as electric motors, batteries, and charging systems.
8 Lacs+
Claims Settled
1000 Crore+
Paid-in Claims
96% Claims Settled
FY'25
9000+
Cashless Garages
Disclaimer: This count is for total number of claims settled for two wheeler policies since inception till 31st December-2024. This amount is for claims settled for two wheeler policies since inception till 31st December-2024. This Claim Settlement Ratio is calculated for Overall Motor line of business of Digit. CSR Is calculated for FY 24-25. CSR Ratio is count of (Claims paid + Claims Closed) / (Claims O/S at Start + Claims Reported - Claims O/S at End). The total count of network garages as of 31st December 2024.
Your bike insurance not only comes with a super easy claim process, but also with the option to choose a cashless settlement
9000+ Cashless Network Garages for you to choose from across India
Quick and paperless claims through Smartphone enabled processes that make you go "That's it?"
We’ve settled 96% of all two-wheeler claims! Experience claims that make you go “that’s it?”
With us, you can customize your vehicle IDV as per your choice!
24*7 call facility even on National Holidays
Get exclusive wellness benefits on the Digit App offered by top-rated health and wellness partners.
When it came to motor insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 96% of motor claims settled seamlessly and we make this simple with:
Smartphone-enabled self-inspection process, with which you can file your claim in minutes!
Cashless Claims at over 9000+ garages in India, so you can get your two-wheeler fixed without stress.
Everything digital and paperless. No need for hard copies—just upload everything on our app, and you're all set!
4.7/5
(250K + Customer Ratings)
4.9/5
4.7/5
6 Dec 2024
Shaaz Suhail Salafi
13 Dec 2024
Ajay Bharade
13 Dec 2024
DinShaw Sahukar
20 Dec 2024
Abhishek Sharma
13 Aug 2024
Pratheesh R
In a recent case from Bengaluru, one of our policyholders experienced a total loss after their two-wheeler was severely damaged. Fortunately, the vehicle was insured, and we processed a claim payout of ₹3.22 lakh. This case highlights the importance of having dependable insurance coverage to stay prepared for life’s unexpected turns.
In a recent case from Hoshiarpur, one of our policyholders was involved in a two-wheeler accident that tragically resulted in a third-party fatality. In this case, the vehicle was covered under a valid third-party insurance policy, and we processed a claim payout of ₹1.12 crore to address the resulting liability. This case highlights the vital role third-party insurance plays—even for smaller vehicles like two-wheelers—in offering essential protection during unforeseen events.
In Surat, a bike owner faced an unusual problem—rats chewed through the wire harness not once, but twice in a single year, all while the vehicle was parked safely at home! Thankfully, the insurance policy included coverage for such unexpected damages. Both times, the repair costs were fully covered, saving the owner from out-of-pocket expenses.
This case proves that insurance isn’t just for accidents or theft—it also protects against the most unexpected (and smallest) threats.
This year, we received some standout premium payments across different vehicle types. A Ferrari topped the list in the four-wheeler category with a premium of ₹8.04 lakh. In the two-wheeler segment, a Hayabusa was insured with a premium of ₹44,000. And in the commercial vehicle category, a Volvo L150 wheel loader was covered with a premium of ₹3.53 lakh. This highlights how our insurance scales to match the value and purpose of every vehicle, whether it’s built for speed, style or strength.
Damages and losses that may arise due to an accident or collision
Covers for your losses in case your electric two-wheeler is unfortunately stolen!
Damages and losses to your electric two-wheeler in case of an accidental fire!
Damages caused to your electric two-wheeler due to nature’s many furies, such as due to floods, cyclones, etc.
Covers for your expenses in cases where you’ve hurt yourself too bad!
When a person, a vehicle or a property is hurt or damaged due to your bike's actions.
You can opt for the following two-wheeler add-ons under electric scooter insurance:
EV Shield add-on covers loss or consequential damage to your e-bike or Hybrid Vehicles (petrol/diesel + electric), including loss or damage to the electrical panel for the vehicle charging point, vehicle charger, including charging cable, and roadside assistance services related to vehicle’s battery issues.
A zero-depreciation cover ensures no depreciation of electric bike parts is taken into consideration, so you get the full value of the cost of repair/replacement during claims.
This add-on protects you in case your electric bike is stolen or damaged beyond repair. With return to invoice add-on, you get back the complete amount of your bike’s invoice value, including the road tax and registration fees for the same.
Daily conveyance benefit compensates you for transportation cost incurred when your electric bike is under repair, subject to applicable time excess.
Consumable cover provides an additional shield to your two-wheeler by covering the cost for all your bike’s nitty-gritties such as screws, nuts and bolts, grease, etc. in the event of an accident.
By opting for roadside assistance add-on you ensure that your insurer is there for you and your electric bike in case of any breakdowns – and the best part of this add-on is that it doesn’t count as a claim!
The tyre protect add-on cover is applicable only if your e-bike is fitted with run flat technology. Under this, you get compensation for the cost of replacing damaged tyres with equivalent or near equivalent to the one being used in the vehicle, labour and wheel balancing.
It is equally important to know what’s not covered in your electric two-wheeler insurance policy, so that there are no surprises when you make a claim. Here are some such situations:
In the case of a Third-Party Bike Insurance or Liability Only Bike Policy, damages to own vehicle won’t be covered.
Your electric bike insurance won’t cover for you in situations where you were riding drunk or without a valid two-wheeler licence.
If you hold a learner’s licence and were riding your two-wheeler without a valid licence-holder on the pillion seat- then your claim in those situations won’t be covered.
Any damage which is not a direct result of the accident (e.g. after an accident, if the damaged two-wheeler is being used incorrectly and the engine gets damaged, it is considered as consequential damage and it will not be covered)
Any contributory negligence(e.g. damage due to driving a two-wheeler in a flood, which is not recommended as per the manufacturer’s driving manual, will not be covered)
Some situations are covered in add-ons. If you haven’t bought those add-ons, the corresponding situations will not be covered.
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Damages/Losses to own two-wheeler due to an accident Covers for damage to your own two-wheeler in case of an accident or collision. |
×
|
✔
|
✔
|
|
Damages/Losses to own two-wheeler in case of fire Covers for damages and losses to your own two-wheeler caused due to a fire. |
×
|
✔
|
✔
|
|
Damages/Losses to own two-wheeler in case of a natural calamity Covers for damages and losses to your own two-wheeler caused due to a natural calamity such as floods, earthquakes, cyclone, etc. |
×
|
✔
|
✔
|
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Damages to Third-Party Vehicle Covers for damages caused by your two-wheeler to any third-party vehicle, to up to 7.5 lakhs. |
✔
|
✔
|
×
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Damages to Third-Party Property Covers for damages and losses caused by your two-wheeler to any third-party property, to up to 7.5 lakhs. |
✔
|
✔
|
×
|
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Personal Accident Cover Covers for owner-rider's bodily injuries or death. (Mandatory by law, one can opt in for the same if they don’t have one already). |
✔
|
✔
|
×
|
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Injuries/Death of a Third-Party Person Covers for bodily injuries or death caused by your two-wheeler to any third-party person, up to unlimited liability. |
✔
|
✔
|
×
|
|
Theft of your scooter or bike Covers for losses if your two-wheeler is unfortunately stolen. |
×
|
✔
|
✔
|
|
Customize your IDV Customize the IDV of your two-wheeler as per your choice and consequently adjust your two-wheeler insurance premium accordingly. |
×
|
✔
|
✔
|
|
Extra protection with customized add-ons Give your two-wheeler an extra layer of protection with customized add-ons such as tyre protect cover, consumable cover, zero depreciation add-on, etc. |
×
|
✔
|
✔
|
Disclaimer: The premium calculation is done for Ather PLUS E BIKE Electric 123, excluding GST, for ex-showroom Delhi, given no add-ons are added, previous policy is not expired, & IDV is the lowest available.
Enter Bike Details
On the Digit App or website, enter bike’s registration number and select the policy status.
Choose a Plan
Select the type of bike insurance plan and choose desired add-ons.
Enter Personal Details
Enter your personal, nominee and vehicle details, and move to the next step.
Make Payment
Complete the payment and mandatory KYC verification process.
That's It!
You’ll receive the policy document via email, SMS and WhatsApp. Also, you can access it 24X7 on the Digit App.
To buy Digit electric bike insurance online, a load of paperwork is not required. Furnish only the following documents to buy a new electric two-wheeler insurance policy within minutes:
Registration Certificate
Previous Year Insurance Policy
A Previous Year Insurance Policy refers to the two-wheeler insurance coverage you had for the previous policy term, typically valid for one year. It includes details like:
Documents for KYC Verification
After purchasing a two-wheeler insurance policy, it is essential to download and keep a copy for future reference. With us, you do not need to carry hard copies of your insurance policy. You can simply download it from our app. 🙂 Follow these simple steps to download your policy document from the Digit website or app:
Login Your Account
Visit the Digit website or app and click on ‘Login’ at the top-right corner. Enter your registered mobile number and verify with OTP.
Visit ‘Active Policies’
Once logged in, navigate to the Active/My Policies section. Here, you can check the policy number, end date & start date.
Download the Policy
Done! You can save, share, print or email the policy for future reference anytime, anywhere.
Login
Open the Digit App and go to the "File Motor Claim" option. Login and you'll be directed to the "File Motor Claim" page. Click on the policy card to start claim filing.
Provide Details
Fill in all the details related to the accident and damage to the bike.
Enter Personal Details
Update your personal details and that's it, your claim is successfully filed, and you will receive the next steps on your email & WhatsApp.
At Digit, we believe filing a motor insurance claim should be simple, not stressful. That’s why we’ve built intelligent automation into every step of the process—so you can get back on the road, faster.
The below data is for all the products as given in the table below.
That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly.
Out of these, nearly ₹6.52 lakh were motor insurance claims alone—proof that we’re there when it matters most, whether it’s something trivial or serious.
From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind.
Of this, ₹2,199 crore was paid out under motor insurance, covering everything from accidents to unexpected situations like rat damage.
Out of 9.16 lakh claims in FY 2024–25, only 256 were escalated to the Hon’ble Ombudsman^. Out of which only 46# were escalated and ruled in favour of the customer. This significantly proves the claim's accuracy rate of 99.9950%.
For Motor Claims, out of 256 escalated claims for Digit, just 124 were motor-related. By year-end, 104 motor claims were closed, with 28 resolved through mediation. Only 26 health claim decisions went in favour of customers.
The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024–25.
Disclaimer: ^This data pertains to cases reported to various offices of the Hon’ble Insurance Ombudsman. Customers have the option to approach the Consumer forum as well; #Only includes complaints arising from claims. The company had a total of 11 complaints arising from non-claims, i.e., policy-related grievances (5 won, 2 settled, 1 lost, and 3 outstanding). One non-claim complaint where the decision went in favour of the complainant is not included in the numerator while calculating claims accuracy.
With the emergence of high-tech electric bike options in the Indian market, everybody is switching to environment-friendly two-wheelers. So, read here which are the top electric bikes in India and choose the one most suitable for you.
*Note: The prices mentioned here are ex-showroom prices in Delhi.
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Two Wheeler Insurance for Popular Models in India
Have queries related to Digit motor insurance policy? You can refer to our Policy Wordings for detailed information or reach out to our support team via WhatsApp self-support, email or phone using the information below:
Connect with our self-serve chat bot support - 7026061234
Write to us at hello@godigit.com
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