Do the Digit Insurance

Yes, Digit Insurance is a licensed and IRDAI-approved insurer in India, known for its transparent policies, fast claims, and strong customer service. Many users trust it for its hassle-free digital processes and high claim settlement ratio.

In FY 2024–25 alone, over 9.16 lakh claims were settled. That’s a 99.9950% claims accuracy rate, which says a lot about how fairly and efficiently cases are handled. From small accidents to bigger emergencies, Digit Insurance paid out over ₹4,622 crore in claims the same year.

Digit Insurance’s claim settlement ratio is 97% in FY 2025. This indicates a strong track record of settling most valid claims quickly and efficiently.

Digit is known for its quick digital claim process. Many customers report getting claims settled within 2–7 working days, depending on the type of insurance and documents submitted.

Yes, you can find verified customer reviews of Digit Insurance on Digit’s website and other platforms like Google, Policybazaar, Quora, etc. Most users praise the ease of use, fast support, and app-based claims.

Yes, Digit is often rated among the top digital insurers for car insurance. Customers appreciate our features like doorstep inspection, paperless claims, and affordable premiums. Go Digit Insurance has already sold over 1.2 crore car insurance policies, and in FY 2024–25 alone, we have settled 8 lakh+ motor claims, paying out around ₹2,199 crore.

We’ve also made claiming super convenient. You can just use your phone to do a self-inspection and file the claim, no paperwork or in-person visits. Plus, with access to 9000+ cashless garages across India networked with Digit, repairs are a lot less stressful.

Yes, the Digit app is well-reviewed on Google Play and the App Store. It lets users buy, renew, and claim insurance with minimal steps. Some users do report occasional glitches, but updates are frequent.

Most reviews highlight Digit’s customer service as prompt and helpful. Support is available via call, email, and WhatsApp, and users typically get responses within a few hours.

In FY 2024–25 alone, Digit handled over 2.22 lakh live chats on WhatsApp and responded to 2.04 lakh requests for quick policy downloads, which shows a clear sign that help is just a message away.*

What really stands out is that 96% of customer issues were resolved in just one call.* Whether it's a question about your policy or help during a claim, Digit’s team is quick to act and easy to reach.

*Data as per Digit’s FY 2024–25 report.

Digit’s health insurance plans are well-rated for the digital claim process, hospital network, and coverage options. Many users prefer it for short waiting periods and cashless hospitalisation, with access to over 9,000 cashless hospitals in Digit’s network across the country. In FY 2024–25, Digit settled 4.5 lakh health insurance claims with a 99% settlement ratio, and paid out about ₹2,900 crore to customers.

Customers who used Digit travel insurance report quick claim settlements and instant policy issuance. It’s a popular choice for students, Schengen, and international travel due to visa-compliant documents. Also, Digit holds a 100% claim settlement ratio for travel insurance in FY 2024-25.

Yes, Digit has made two-wheeler insurance practical and reliable. Customers say Digit makes two-wheeler claims easy with app-based photo inspection and fast settlements. Premiums are affordable, and renewal reminders help avoid policy lapses. 

At Digit, we have already settled 8 lakh+ bike claims and paid over ₹1,000 crore for damages, repairs, and even some unusual cases. Digit’s 96% claim settlement ratio for motor insurance for FY 2024–25 speaks volumes. Plus, everything is online; you can file a claim from your phone and get repairs done at any of the 9000+ cashless garages.

Some Digit claims may be rejected due to reasons that are generally standard across the insurance industry. These include filing a claim for something that isn’t covered under the policy (like exclusions or waiting periods), providing incomplete or incorrect documentation, or missing the claim filing deadline. 

Claims may also be declined if the policy has lapsed, if there’s a mismatch in the information provided, or if there’s suspected fraud or misrepresentation. That said, Digit typically maintains transparency throughout the process and clearly communicates the reason in case a claim is rejected. 

To avoid such outcomes, customers are advised to read the policy terms carefully, keep documents ready, and file claims promptly with accurate information.

The claim process is fully digital. You can raise a claim via the app, WhatsApp or just a missed-call facility, provide photos/documents, and track progress in real time. Most claims are settled without paperwork.

Digit Insurance is fully digital. Unlike traditional insurers, you can buy, manage, and claim online or via WhatsApp, with no agents, no paperwork, and fewer delays.

Thousands of customers have reported smooth claim experiences during emergencies. With 24/7 support and fast response times, Digit has built a reputation for being there when it matters.

Digit is redefining insurance in India by focusing on simplicity, transparency, and speed. With a fully digital process, paperless claims, and no hidden terms, the brand is making insurance accessible and user-friendly for modern policyholders across car, health, life, and travel segments. 

Digit continuously adapts its products based on evolving IRDAI guidelines, customer behaviour, and real-time data. Whether it's aligning with new health norms, EV coverage, or international travel needs, the product team builds plans that stay relevant and compliant.

Digit uses technology to eliminate the typical hassles of insurance. From WhatsApp-based claim filing to instant policy issuance and real-time tracking, every step is designed to save time and reduce stress. This digital-first approach helps customers manage insurance easily from anywhere, anytime.

Based on customer claims across India, Digit covers a wide range of real-life risks, like road accidents, hospitalisations, gadget damage, and unexpected emergencies. Claims data shows rising demand for fast health support, quick vehicle repair processing, and hassle-free reimbursements.

Digit simplifies the claim process by keeping customers informed at every step via the app or WhatsApp. The policy wording is clear, exclusions are upfront, and real-time updates remove confusion, so customers always know where their claim stands.

Digit offers modular plans and optional covers tailored to various life stages, like health plans with maternity add-ons, car insurance with zero-dep, or student-friendly coverage for overseas stays. The platform also adapts based on age, risk, and lifestyle inputs to make personalisation simple.

Yes, Digit provides 24/7 support across its health, motor, and travel products. Customers can raise claims, track updates, or talk to support at any time via the app or call, even across time zones in the case of international coverage.

Our customers often say that Digit’s online health insurance is simple, fast, and easy to manage. They like how everything from buying to claiming is done digitally, without paperwork or long wait times. Many also appreciate the wide cashless hospital network and how quickly their health claims are settled, often within just a few days.

Most people who’ve used our car insurance say they love how smooth the process is, especially when it comes to claims. From app-based video inspections to quick approvals, we’re known for being fast and hassle-free. Many customers tell us they feel more confident driving knowing their car is protected by Digit.

Customers often highlight our high claim settlement ratio as a major reason they trust us. For FY 2024–25, we settled 97% of valid claims overall, something many people say gave them peace of mind when they needed help the most.

Yes, and customers regularly mention how reassuring it is to know we’re a fully licensed and IRDAI-approved insurer. It adds to their trust in choosing Digit over others.

Many customers tell us they chose Digit for third-party insurance because of how quickly we issue policies online and how responsive our team is when they need support. They often say our process feels simpler and more transparent compared to others they've tried.

Plenty of car owners say Digit is one of the best online insurers for car insurance they’ve experienced. They highlight features like affordable premiums, helpful add-ons, and super-fast claims. A lot of customers also mention that the process is so easy, they didn’t need to speak to an agent even once.

Digit has sold over 1.2 crore car insurance policies, paid out ₹2,199 crore in motor claims, and settled 8 lakh+ claims in FY 2024–25 alone. And with a 96% claim settlement ratio and a vast cashless network of 9000+ garages, Go Digit has made car insurance easier and more reassuring for Indian customers.