Quick Claim Process
Affordable Premium

Quick Claim Process
Affordable Premium
By 2025, travelling on the highway implies that FASTag is a mandatory tool that simplifies toll payments and reduces time spent at plazas. This electronic toll collection technique operates on the pre-paid system of accounts; hence, customers need to ensure that their accounts are always well-stocked.
This guide will brief you on how to use online and offline methods to recharge your FASTag so that you can drive hassle-free on our national highways.
Refilling or recharging FASTag is a pretty uncomplicated procedure that caters to the needs of every user. The top-up of the system can be done in 100 multiples, making it possible to have options reaching the various capacities. There are maximum recharging limits imposed by your selected vehicle type and linked account to set appropriate limits for every user.
The tags are connected to the wallet for people who own more than one vehicle, so recharging every tag separately is unnecessary. Customers who have gone through a KYC formal process get a higher recharge limit of up to ₹1 lakh, sufficient for extensive travelling.
As part of overhauling and enhancing highway travel, the Government of India and the National Payments Corporation of India (NPCI) have been promoting FASTag. Several key benefits drive this push:
Through the National Electronic Toll Collection (NETC) strategy, the government seeks to integrate an efficient mode of payment across the Indian highway network.
There are various methods of recharging FASTag online: the official website, FASTag mobile applications, net banking, third-party player wallets, UPI, and others. The above choices allow users to make balance payments from any location and at any time they consider fit.
Below are the steps on how to Recharge FASTag through the website:
Here are the steps to recharge FASTag using digital wallets:
In addition to online options, there are offline options for recharging FASTag, even though online options are more common.
Among various offline methods is the recharging method at toll plazas. Here's how to do it:
Note: This method benefits travellers who require a quick energy boost. Nonetheless, the availability and processing times will differ from one toll plaza to another.
Some fuel stations nationwide have entered into FASTag recharge services suitable for motorists. Below are steps on how you can recharge your FASTag at any petrol pump:
This method of manual recharging via bank branches can still be used. Here's how to do it:
Here is the list of banks and financial institutions that provide FASTag Recharge services:
Linking the account to the car registration number makes it easy to recharge the FASTag since there is no need to remember other details yet. Numerous platforms enable this method, which should apply to most users. Below is a broad overview of the main modes:
Auto recharge enables the account associated with your FASTag to be fully charged at all times so that the FASTag does not require a top-up. Here's how to set it up:
The monthly use of FASTag is handy for commutants who use the highways more often. Here's a hassle-free way to recharge your monthly pass:
FASTag has the following benefits for its users:
FASTag has emerged as a new toll collection model in India, providing convenience to highway users. Boasting many recharging methods and gains, it is now considered one of the most efficient tools for modern travellers.
As this system is being developed, integrating with FASTag will lead to better rides and be a positive step towards improving transport infrastructure across the country.
The FASTag must only be fixed on the car's windshield from the inside. To do so, you must remove the peel and carefully place it behind the windshield. The best place to fix it would be just behind the inside rearview mirror. Do not attempt to remove or interfere with the FASTag once it has been affixed to the vehicle.
FASTag can be recharged by cheque or through Debit Card/ Credit Card/ RTGS/ NEFT/ Net banking. Other payment applications, such as Google Pay and PhonePe, can also be used to recharge your FASTag
No, using the same FASTag for different vehicles is impossible, as each tag is linked to the vehicle's registration number.
Yes. As per the changes made under the Central Motor Vehicle Rules (CMVR) 1989 by the Ministry of Road Transport & Highways, FASTag is compulsory for all class M & N vehicles exceeding four wheelers, whether transporting goods or passengers, from 1st January 2021.
It mainly depends on their size and capacity and the commercial or private use of the vehicle.
The NHAI Prepaid Wallet mobile number registered users can check their balance by simply giving a missed call at +91 8884333331. The number is toll-free, and the facility is round the clock.
You can deactivate FASTag's auto recharge by contacting the FASTag provider's customer care and requesting the closure/deactivation of the FASTag-linked account.
It is not usual to recharge FASTag directly with a chassis number, but the customers can reach out to the concerned Issuer of the FASTag for assistance. They can facilitate the exercise using the chassis number for confirmation.
Getting the refund back from the FASTag account varies depending on the service provider. Generally, the steps involve:
No, the balance available in the FASTag account has not expired. The money remains valid if it is not used for toll transactions or if the FASTag account has yet to be deactivated.
The monthly FASTag recharge limit depends on the type of account you have:
To view your FASTag summary online, please visit the web portal of your chosen FASTag provider or their mobile application. Go to the account page to monitor the transactions, balance, and other necessary information. If there are problems, consult the provider’s customer support or check their FAQ page.
If your FASTag is deducted twice at a toll plaza, you can try these steps to get a refund:
Tag means needing more balance in his FASTag account. In such cases, the Customer should call his bank’s toll-free call centre numbers and find out the reason for the blacklist. To prevent his tag from being blacklisted, the customer should recharge his tag after receiving an alert of low balance from his bank.
You can still recharge your FASTag through the “Generic” option if you do not have your vehicle number. Most FASTag service providers provide this option. Choose it while refuelling, and your FASTag account will instantly reflect the payment.
Indeed, one can recharge FASTag via the Bharat Bill Payment System (BBPS) at the POS located at all toll plazas.
Yes, you can transfer your remaining FASTag balance to your bank account. However, the process varies from bank to bank.
A FASTag is available instantly at a POS at a toll plaza or at an issuer bank branch. However, if one needs more time to get the FASTag through a physical RTO outlet, he or she can also purchase it through an online portal of an authorised online service provider, though it can take three to four days for the FASTag kit to arrive.
Yes, FASTags can be purchased from the national highway fee plazas, Regional Transport Officers (RTOs), common service centres, petrol pumps, and transport facilities.
Users who have a registered mobile number with NHAI Prepaid Wallet can check the balance by simply giving a missed call on 8884333331. The number is free to call, and the facility is open 24/7.
It is valid for 5 years; once you purchase it, you only need to recharge or top up the tag depending on your usage.