Commercial Vehicle Insurance

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Mayur specializes in motor insurance and is responsible for overseeing the development and management of motor insurance products. With expertise in product strategy and market analysis, he focuses on developing customer-centric insurance solutions.
If you run a business that utilizes vehicles, then you should know about the best Commercial Vehicle Insurance, the guardian angel that will protect your vehicles financially and is also mandatory by law in India.
This insurance policy covers you as well as third party liabilities in unfortunate events leading to injury or death. Read more about it here!
Commercial vehicle insurance is a contract between you and the insurance company. You pay a small amount as the premium and in turn the insurer provides you with financial protection for your vehicle against damages due to accidents, natural disasters, theft, and other unforeseen events. Here's how it works
Choose a Policy
You choose the type of commercial vehicle insurance plan, including the appropriate add-ons that suit your needs and budget
Buy or Renew Policy
As per your chosen commercial vehicle insurance plan, you can buy or renew car insurance online instantly with Digit and renew your policy with minimal paperwork.
Pay Premium
After purchasing the policy, you have to pay regular payments or commercial vehicle insurance premium to the insurance company, either annually or in installments.
File a Claim
File a claim with your insurer and provide the required documents. After damage assessment, the insurer will settle the claim as per the policy terms.
If your business owns one or many vehicles, it’s essential to get insurance for commercial vehicles that will financially protect and cover your business from any losses and damage caused to and by your vehicle, and the people using it.
If your primary business involves the use of vehicles, such as a regular cab service or a private school bus, commercial vehicle insurance will assure your stakeholders and passengers that they’ll always be protected and covered for.
As a mandate by law, it is compulsory to at least have a commercial third party insurance in place that protects third parties against any damages and losses that could be caused by your commercial vehicle.
CV insurance like commercial car insurance has become increasingly important for cab drivers while commercial bike insurance is more important for delivery agents rather than regular bike insurance policy as it is more adaptable for them. Moreover, the coverage for commercial vehicle insurance can be tailored as per specific requirements.
Mayur Kacholiya
Product Head
Here are some important statistics for commercial vehicles in India:
With statistics highlighting the increasing sales of commercial vehicles and frequent road incidents in India, commercial vehicle insurance becomes an absolute necessity. So, safeguard your business from financial burdens by getting cheap commercial vehicle insurance for all types of commercial vehicles.
We treat our customers like VIPs, know how…
When it came to motor insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 96% of motor claims settled seamlessly and we make this simple with:
Smartphone-enabled self-inspection process, with which you can file your claim in minutes!
Cashless Claims at over 2000 garages in India, so you can get your two-wheeler fixed without stress.
Everything digital and paperless. No need for hard copies—just upload everything on our app, and you're all set!
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It is equally important to know what’s not covered in your commercial vehicle insurance policy so that there are no surprises when you make a claim. Here are some such situations:
Digit offers the following 9 add-ons with the commercial insurance policy to provide enhanced protection for different commercial vehicles. Choose the ones most suitable for you to get better coverage.
Sometimes, just standard coverage for vehicles isn’t enough to cover for all circumstances. That’s why Digit offers optional covers too, which you can opt for as per your needs to extend your commercial vehicle’s coverage, including:
Damages caused by your commercial vehicle to any third-party person or property |
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Damages caused to any third-party person or property by the vehicle being towed by your insured commercial vehicle |
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Loss or damages to own commercial vehicle due to natural calamities, fire, theft or accidents |
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Injury/death of owner-driver If owner-driver doesn’t already have a Personal Accident Cover from before |
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With your Digit Commercial Vehicle Insurance, you also get exclusive access to a wide range of wellness perks, making taking care of yourself easier and more affordable:
Enter Vehicle Details
On the Digit App or website, enter the vehicle registration number and select the policy status.
Choose a Plan
Select the type of vehicle insurance plan and choose desired add-ons.
Enter Personal Details
Enter your personal, nominee and vehicle details, and move to the next step.
Make Payment
Complete the payment and mandatory KYC verification process.
That's It!
You’ll receive the policy document via email, SMS and WhatsApp. Also, you can access it 24X7 on the Digit App.
To buy Digit commercial vehicle insurance online, a load of paperwork is not required. Furnish only the following documents to buy a new two-wheeler insurance policy within minutes:
Registration Certificate
Previous Year Insurance Policy
Documents for KYC Verification
To download your renewed or already active Commercial Vehicle insurance policy with Digit, follow the given steps:
Login to Your Acount
Visit the Digit website or app and click on ‘Login’ at the top-right corner. Enter your registered mobile number and verify with OTP.
Visit ‘Active Policies’
Once logged in, navigate to the Active/My Policies section. Here, you can check the policy number, end date & start date.
Download the Policy
Done! You can save, share, print or email the policy for future reference anytime, anywhere.
Login
Open the Digit App and go to the "File Motor Claim" option. Login and you'll be directed to the "File Motor Claim" page. Click on the policy card to start claim filing.
Provide Details
Fill in all the details related to the accident and damage to the commercial vehicle.
Enter Personal Details
Update your personal details and that's it, your claim is successfully filed, and you will receive the next steps on your email & WhatsApp.
Here is the list of documents you will need to file a claim for commercial vehicle insurance. Remember that these documents may vary depending on the type of claim.
Registration Certificate
Driving license
Aadhaar card
Fitness certificate of the vehicle
Copy of FIR
Load challan
Duly filled claim form
Tax paid receipt
Commercial Vehicle Insurance Policy
At Digit, we believe filing a motor insurance claim should be simple, not stressful. That’s why we’ve built intelligent automation into every step of the process—so you can get back on the road, faster.
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In H2 FY25, our average vehicle repair approval time was 15 hours and 36 minutes, with 69% of approvals completed within 12 hours. Only 7.47% of cases experienced longer wait times, typically due to complex assessments or the need for additional documentation, highlighting our commitment to minimising delays and maximising efficiency.
Rest assured, we carefully monitor every step to ensure your vehicle is back on the road as swiftly as possible!
The below data is for all the products as given in the table below.
The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024–25.
Disclaimer: ^This data pertains to cases reported to various offices of the Hon’ble Insurance Ombudsman. Customers have the option to approach the Consumer forum as well; #Only includes complaints arising from claims. The company had a total of 11 complaints arising from non-claims, i.e., policy-related grievances (5 won, 2 settled, 1 lost, and 3 outstanding). One non-claim complaint where the decision went in favour of the complainant is not included in the numerator while calculating claims accuracy.
Here’s what all you need to keep in mind to avoid claim denials for commercial auto insurance:
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The price of premium for your commercial vehicle insurance policy depends upon the Insured's Declared Value (IDV) of the vehicle. This IDV is adjusted for depreciation value of your vehicle as per the below table.
This age-wise depreciation is applicable for only Total Loss/Constructive Total Loss (TL/CTL) claims.
It’s important to buy or renew your cheap commercial vehicle insurance for the following reasons:
Whether you’re using a vehicle as part of your primary business or not, it’s important to safeguard all vehicles being used for commercial purposes.
While a liability only policy is already a mandate by law, having a standard package policy in place ensures your vehicle and owner-driver are also financially protected in the case of any unforeseen circumstances such as natural calamities, fire, theft and accidents.
If your business is asset heavy due to the vehicles used, you must have a standard package policy in place. This not only protects the owner-driver but also financially protects your business from any possible losses.
After all, businesses are full of risks. A commercial vehicle insurance will at least protect you from one of them.
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It can be tempting to pick the cheapest commercial vehicle insurance available. However, while comparing commercial vehicle insurance quotes, consider factors such as service benefits and claim settlement periods.
Depending on your type of vehicle, vehicles used for commercial purposes can be prone to a lot of risks. Therefore, weighing in important factors is important to ensure your vehicle and business are safeguarded against all the odds:
1. Service Benefits: Great services really matter in times of trouble. Make sure to evaluate services each insurance company is offering and make a sound choice accordingly.
Some of the services Digit offers are 24*7 Customer Care Support and Cashless at 1400+ Garages among other services.
2. Quick Claim Settlement: The whole point of insurance is to get your claims settled! So, make sure you pick an insurance company that will guarantee quick claim settlements.
Additionally, we have a zero-hardcopy policy, which means we only ask for soft copies. Everything is paperless, quick and hassle-free!
3. Check your IDV: A lot of insurance quotes online will have a low IDV (Insured Declared Value), I.e. the manufacturer's selling price of your commercial vehicle. While the IDV affects your premium, it also makes sure you get your right claim at the time of a settlement.
The last thing you want during a theft or damage is to find out your IDV was low/at the wrong value! At Digit, we give you the option to set your IDV while buying your commercial vehicle insurance policy online.
The last thing you want during a theft or damage is to find out your IDV was low/at the wrong value! At Digit, we give you the option to set your IDV while buying your commercial vehicle insurance policy online.
4. Best Value: Finally, pick the vehicle insurance that gives you a fair combination of it all. The right price, services and of course, quick claims!
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The Following are the factors that could affect your commercial vehicle insurance premium:
1. Model, Engine & Make of the Vehicle: Of course, the amount of risk your vehicle faces will largely depend on what kind of vehicle it is in the first place!
A commercial vehicle insurance for a regular cab will be a lot lesser than that of a goods carrying truck or school bus, simply because of the size and type of vehicle. Additionally, factors such as the year of manufacturing, vehicle condition, etc., will also influence your premium.
2. Location: Your vehicle’s insurance premium may differ based on where your commercial vehicle is registered and going to be used.
This is because each location possesses a different level of risk, i.e. a vehicle being used in a metro city like Mumbai, Bangalore, Hyderabad or Delhi would be higher than that of non-metro cities.
3. No-Claim Bonus: If you’ve already had a commercial vehicle insurance before and are currently looking to renew your policy or get a new insurer- then in this case your NCB (No Claim Bonus) will also be considered, and your premium will be at a discounted rate!
A No-Claim Bonus means your commercial vehicle hasn’t had a single claim in the previous year.
4. Types of Insurance Plan: Under commercial vehicle insurance, there are primarily two kinds of insurances available. Therefore, your insurance premium will also depend on the kind of plan you choose.
While the compulsory, liability only plan comes with a lesser premium- it only covers third-party damages or losses caused to a third-party and personal accident of the owner (if he/she is traveling in the insured vehicle);whereas a standard package policy may be higher in premium but, would also cover damages and losses to our own commercial vehicle and the driver respectively.
5. Purpose of the Commercial Vehicle: Every commercial vehicle is used for different purposes. While some are used to transport passengers, some are used to transport goods or even used to construct buildings. Therefore, your insurance premium will also take into consideration the purpose of your vehicle.
Typically, regular auto rickshaw insurance would be cheaper than of a goods carrying truck not only cause of the difference in size, but also cause a truck insurance will also cover for the value and type of goods being regularly transported
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What is IDV?: The Insured Declared Value is the maximum amount your insurance provider can pay out in case your car is stolen or damaged beyond repair. This value is determined by the manufacturer’s selling price of your vehicle and its depreciation calculated.
What is NCB (No Claim Bonus)?: A no claim bonus is a discount on premium given to the policyholder for having a claim free policy term. A no claims bonus ranges from a discount of 20-50% and is something you earn at the end of your policy period by maintaining a record of having no accidents caused by your commercial vehicle.
What are Deductibles?:Deductibles are the amount the policy holder is required to pay out during a claim. There are generally two kinds of deductibles; one that is compulsory and the other, the voluntary claim- that you can opt and choose according to how much your business can bear per claim.
The higher your voluntary claim, the lower your premium is. However, while choosing a voluntary deductible amount- make sure it is an amount you’ll be able to afford in case a claim arises.
What is a Cashless Claim?: If you opt to get your commercial vehicle repaired with a Digit Authorized Repair Center, we will make the payment for the approved claim amount, directly to the Repair Center. This is a Cashless Claim.
Please note, if there are any deductibles, like a Compulsory Excess/ Deductible, any repair charges for which your insurance doesn’t cover you or any depreciation costs, that is to be paid by the insured’s own pocket.
What Do You Mean by a Third-Party Liability?: A Third-Party Liability is when your commercial vehicle damages a third-party property, person or vehicle. In this case, your insurance policy (Liability only policy/Standard Package Policy) is liable to financially cover for the losses incurred towards it.
How is Commercial Vehicle Insurance Different from a Regular Car Insurance?: A commercial vehicle is essentially prone to a lot more risk than regular car insurance. Take for instance a goods carrying truck. In case of an accident or a natural calamity, a truck would bear a lot more risk due to its size and the value of goods being carried on the truck.
Similarly, taxis and buses would bear a lot more risk, as they carry several different passengers daily and would be liable for the same.
To simply put it, regular car insurance is primarily designed for cars owned and used by you and your family. However, commercial vehicle insurance is specifically designed for those who use vehicles as a vital part of their business.
The risks and situations that could arise for the two are different and policies are therefore customized for each of them accordingly.
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Digit Commercial Vehicle Insurance makes it easy to protect your vehicle, whether it’s a taxi, truck, or any other commercial ride.
With flexible coverage options based on your vehicle type, quick smartphone-enabled claims, and a wide network of cashless garages, everything is designed to be smooth and hassle-free.
And with a helpful support team and a simple digital process, and you’ve got insurance that works just the way you need it to.