Car Insurance

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9000+ Cashless

Network Garages

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96% Claim

Settlement (FY24-25)

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24*7 Claims

Support

Up to 90% Off with PAYD Add-On
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9000+ Cashless

Network Garages

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96% Claim

Settlement (FY24-25)

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24*7 Claims

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Manasvi Gupta

Written By

Manasvi Gupta

Manasvi Gupta

Manasvi Gupta

Content Writer

Storyteller at heart, Manasvi brings 4 years of content and marketing experience to Digit. Whether it's writing SEO-optimised articles or a researched and insightful blog, she strives to transform ideas into creating impactful and engaging content.

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Reviewed by:

Mayur Kacholiya

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Mayur Kacholiya

Product Head - Motor

Mayur specializes in motor insurance and is responsible for overseeing the development and management of motor insurance products. With expertise in product strategy and market analysis, he focuses on developing customer-centric insurance solutions.

Car Insurance Price & Policy Renewal Online in India, Up to 90% Off

Listen to the Summary

What is Car Insurance?

what is car insurance

What is Car Insurance?

Car insurance is a type of vehicle insurance that protects you from unexpected expenses due to accidents, theft, natural disasters, or third-party damages. It covers repair costs, replacements, and legal liabilities, helping reduce the financial burden on vehicle owners.

In India, it’s legally mandatory to have at least a third-party car insurance policy. This ensures that any injury or damage caused to another person or their property while driving is covered.

There are three main types of car insurance policies: Third-Party Insurance covers damage or injury to others, Own Damage (OD) Policy covers only the own vehicle, and Comprehensive Insurance includes both third-party and own damage coverage.

 

Why is a Car Insurance Mandatory in India?

Why is a Car Insurance Mandatory in India?

Unfortunately, when it comes to supposedly mundane things like a car insurance, people tend to ignore or forget about it unless there’s a repercussion of not having one. However, more often than not- these guidelines are made for the overall safety of people like you and me.

Let’s take for example; what if a Third-Party Car Insurance wasn’t mandatory by law. In this case, most people wouldn’t even have one and in case of an accident, both affected parties would drown in baseless arguments and of course, tons of expenses!

Therefore, while the primary objective of a car insurance is to protect an affected party during a mishap or accident, there is more than one reason why a car insurance has been made mandatory in India.

Large Number of Road Accidents - Road accidents are extremely common in India and one of the main reasons the Motor Vehicle Act has made car insurances mandatory is due to the same. In 2017, there were more than 1200 injuries reported on a daily basis due to road accidents! A car insurance would ensure no one has to bear the financial brunt in such a situation.

Protects the Third Party - Whether you bump into someone’s vehicle or a car hits your dear car, having at least a third-party car insurance in place will ensure that the affected third-party will be compensated for in cases of car damages or, personal damages.

Make Legal Processes Easier - When an accident happens, more than the damages – it is the legal process that takes one’s time and energy. However, when you have a valid car insurance, legal processes too are taken care of.

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Why Do You Need a Car Insurance in India?

Car insurance is not just a legal requirement; it is a critical financial safeguard for vehicle owners in India. Here are the key reasons why securing a car insurance policy is indispensable:

Protect your Pocket from Financial Losses

Protect your Pocket from Financial Losses

Whether you go for a third-party car insurance or comprehensive car insurance, having car insurance can benefit you by saving you from paying huge amounts in case of damages and losses caused during an accident, a natural calamity, fire, theft and other such unforeseen circumstances.

Return to Invoice Cover icon

Avoid Problems Caused by Third-Party Damages

Accidents happen to everyone. In case you end up in a situation where you’ve accidentally hit someone, a car or someone’s property, your car insurance will be there for you to cover the damages and losses incurred to the third party, so you don’t need to spend hours arguing or fighting over it!

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Get Better Coverage & Benefits with Add-Ons

If you opt for comprehensive car insurance, you can benefit further by getting better coverage for your car using add-ons like the zero-depreciation cover, return to invoice cover, consumables cover, and breakdown assistance, amongst others.

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Be the Good Person in the Eyes of Law

As per the Motor Vehicles Act, all cars must have at least third-party car insurance. Without one, you will be liable to pay a penalty of ₹2,000 for the first offence and ₹4,000 for the second time. 

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Save time! Go Paperless

With Digit, technology makes everything a breeze. From buying car insurance to making claims, it’s all done online in just a few minutes, saving you both time and money. Our process is so straightforward, it’ll have you saying, "That's it?"

Important Statistics about Car Insurance in India

The average cost of car insurance in India is influenced by various factors including the type of vehicle, location, age of the car, driving record, type of insurance bought, etc. So, here are some important statistics for car insurance in India:

1
The annual average cost of third-party liability policy for a mid-range Sedan may range between ₹5000 - ₹7000. Whereas the comprehensive cover may cost around ₹10000 - ₹20000 or sometimes even higher.
2
Looking at different age groups, for 25-29 years, the average annual car insurance rates lie between ₹2500 and ₹5000. While the same rates go up to ₹4603 to ₹8449 for age group above 50.
3
Statistics also show that female drivers typically pay less premium than male drivers, with ₹4000 - ₹7000 average premium for females and ₹8000 - ₹12000 for males, for third-party liability coverage.  

Car Insurance Plans Offered by Digit that Fit Your Needs

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Third-Party

A Third-party car insurance is one of the most common types of car insurance; in which only damages & losses caused to a third-party person, vehicle or property are covered.
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Comprehensive

A Comprehensive car insurance is one of the most valuable types of car insurance that covers both third-party liabilities and damages to your own car as well.
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Own Damage

An Own Damage Car Insurance is for yourself; it covers loss and damage only to your own car in case of accidents and collisions, natural calamities, fires, and thefts.

Third-Party

Comprehensive

Own Damage

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How to select the right policy coverage?
Selecting the right car insurance involves understanding the nuances of policy coverage. It’s essential to assess factors like Compulsory/Voluntary deductibles, coverage limits, and exclusions to ensure the policy coverage aligns with your specific needs and provides adequate protection. Selection of right addons to cater the related risks is another essential factor to access.

Mayur Kacholiya

Product Head

Why Choose Digit Car Insurance Policy?

We treat our customers like VIPs, know how…

Cashless Repairs

9000+ Cashless Network Garages for you to choose from across India

Smartphone-Enabled Self Inspection

Just click the damages on your phone and you are done

Super-Fast Claims

We’ve settled 96% of all claims for private cars! Experience claims that make you go “that’s it?”

24*7 Support

24*7 call facility even on National Holidays

Customize your Vehicle IDV

Customize Your Vehicle IDV

With us, you can customise your vehicle IDV as per your choice!

Complimentary Wellness Benefits

Get exclusive wellness benefits on the Digit App offered by top-rated health and wellness partners.

Disclaimer: The total number of claims settled, amount paid in claims and the total policies sold count is for private car policies since inception till 31st December-2024. 96% claims settled for Overall Motor line of business of Digit. CSR Is calculated for FY 24-25. CSR Ratio is count of (Claims paid + Claims Closed) / (Claims O/S at Start + Claims Reported - Claims O/S at End). 9000+ cashless garage network count as of 31st March-2025.

Key Features of Digit's Car Insurance Policy

Key Features

Digit Benefit

Premium

Starting from ₹2094

No Claim Bonus

Up to 50% Discount

Customizable Add-Ons

11 Add-ons available

Cashless Repairs

Available at 9000+ Garages with Doorstep Pickup & Drop

Claim Process

Smartphone-enabled Claim process. Can be done online within 7 minutes!

Own Damage Cover

Available

Damages to Third-Party

Unlimited Liability for Personal Damages, Up to 7.5 Lakhs for Property/Vehicle Damages

What’s Covered in Digit Car Insurance?

Hatchback Damaged Driving

Accidents

Damages and losses that may arise out of accidents and collisions

Getaway Car

Theft

Covers for the losses incurred when your car is unfortunately stolen

Car Got Fire

Fire

Damages and losses caused to your car due to an accidental fire

Natural Disaster

Natural Disasters

Damages and losses to your car in case of natural calamities such as floods, cyclones, etc.

Personal Accident

Personal Accident

If there is a car accident and unfortunately, it leads to death or disability of the owner

Third Party Losses

Third-Party Losses

In cases where your car causes damages and losses to someone else, their car or property.

What’s Not Covered?

It is equally important to know what’s not covered in your car insurance policy, so that there are no surprises when you make a claim. Here are some such situations:

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Own Damages for Third-Party Policy Holder

In the case of a Third-Party or Liability Only Car Policy, damages to own vehicle won’t be covered. 

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Drunk Driving or without a Licence

You were driving drunk or without a valid driving licence.

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Driving without a Valid Driving Licence Holder

You hold a learner’s licence and were driving without a valid driving licence-holder in the front passenger seat.

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Consequential Damages

Any damage which is not a direct result of the accident (e.g. after an accident, if the damaged car is driven incorrectly and the engine gets damaged, it will not be covered)

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Contributory Negligence

Any contributory negligence (e.g., damage due to driving a car in a flood, which is not recommended as per the manufacturer’s driving manual, will not be covered)

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Add-Ons Not Bought

Some situations are covered in add-ons. If you haven’t bought those add-ons, the corresponding situations will not be covered.

Add-On Covers with Digit Car Insurance

Car insurance add-ons which you can buy with your car insurance policy

Zero Depreciation Cover icon

Zero Depreciation Cover

Ideal for cars less than 5 years old, zero depreciation cover allows you to nullify the depreciation charged on your car and its parts and gives you the full value of repairs, costs and replacements during a claim.

Return to Invoice Cover icon

Return to Invoice Cover

In case of theft or damages beyond repair, return to invoice add-on gives you the benefit of getting back the complete amount of your car's invoice value, including the cost of registering a new vehicle and its road tax respectively.

Tyre Protect Cover icon

Tyre Protect Cover

Generally, tyre damage isn't covered in standard insurance unless the damage takes place during an accident. That's why this tyre protect add-on gives you the benefit to safeguard and cover for tyre damages such as tyre bursts, bulges or cuts during all other situations possible.

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Breakdown Assistance

We all need a little help sometimes! Our Breakdown Assistance Add-On gives you the benefit of taking help whenever required, i.e assistance during car breakdowns at any time you'd like. The best part? It doesn't even count as a claim!

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Consumable Cover

consumable cover gives your car an additional layer of protection. It covers the cost for all your car's nitty-gritties, such as the engine oils, screws, nuts and bolts, grease, etc in a situation of an accident.

Engine and Gear-box Protection Cover icon

Engine and Gear-box Protection Cover

Do you know that the cost of replacing your engine is approximately 40% of its cost? In a standard car insurance policy, only damages caused during the accident are covered. However, with the engine and gear-box protection cover, you can specifically cover for the life of your car (the engine and gearbox!) from any consequential damages caused post the accident.

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Daily Conveyance Benefit

The Daily Conveyance Benefit add-on offered by insurers ensures that policyholder gets compensated for daily transport in the form of a fixed daily allowance or a standby vehicle for the time when the insured vehicle is in the garage for repairing. 

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Key and Lock Protect

The cost incurred by the policyholder for repairing or replacement of the lockset in the car in case of theft, loss or damage is covered by the insurer as part of the Key and Lock Protect add-on cover.

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Loss to Personal Belongings

If the policyholder or any immediate family member suffers from any loss of personal belongings specified as per the policy when kept in the insured vehicle, it shall be compensated by the insurer.

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Pay as You Drive Cover

Pay as you drive cover makes the policyholder eligible to avail discount on the premium of Own Damage cover of the base policy based on the opted plan. The option to top up kilometers is also offered under the base policy by paying additional premium.

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EV Shield Add-On Cover

This EV Shield add-on cover for electric cars in India will protect you and your vehicle against any loss or damage to the electrical panel for the vehicle charging point, vehicle charger including charging cable, and offer roadside assistance services specific to EVs.

Complimentory Wellness Benefits for Digit Car Insurance Customers

With your Digit Car Insurance, you also get exclusive access to a wide range of wellness perks, making taking care of yourself easier and more affordable:

Unlimited 24×7 Teleconsultations

Unlimited 24×7 Teleconsultations with General Physicians

Get expert medical advice anytime, anywhere.

Mental Health Consultation & Services

Mental Health Consultation & Services

Consult the best and most trusted therapists at affordable rates, with up to 50% off

Diagnostic Tests & Health Check-Ups

Diagnostic Tests & Health Check-Ups

Stay ahead of health concerns with affordable screenings and lab tests.

Specialist Teleconsultations

Specialist Teleconsultations

Speak to top specialists in Mental Health, Women’s Health, Diet & Nutrition, and more, at flat 50%!

Women's Health Care Programs

Women's Health Care Programs

Pregnancy Care Programs, access to Mum Support Group, PCOS/PCOD Care Programs, Maternity Support and much more!

Physiotherapy Sessions

Physiotherapy Sessions

Stress and Pain relief covered with exclusive discounts on Physiotherapy consultation and session bookings.

Dental Consultation Offers

Dental Consultation Offers

Avail unlimited, free dental consultations and exclusive discounts on dental treatments.

Sexual Wellness

Sexual Wellness

Get flat 15% discount on Sexual Wellness Programs! 

Chronic Care Support Programs

Chronic Care Support Programs

Personalized assistance for long-term health conditions.

What Our Customers Have to Say about Us

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Why is it Important to Renew your Car Insurance Policy on Time?

importance of renewing your car insurance

Why is it Important to Renew your Car Insurance Policy on Time?

Renewing a car insurance policy on time is crucial to avoid financial setbacks, legal trouble, and loss of valuable benefits. Here's why timely renewal matters,

Bear the Financial Brunt

Without an active policy, you're personally liable for any damages, medical expenses, or third-party claims in case of an accident. This can lead to significant financial hardship, especially if the incident is severe.

Legal Liability for Third-Party Claims

In the event of an accident involving third-party injury or property damage, you’ll be legally responsible for compensation if your insurance has expired. This can be financially devastating without coverage.

You’ll Lose Out on Your No Claim Bonus (NCB)

Your NCB is a reward for not making any claims during your policy period. It can significantly reduce your premium, up to 50% in some cases. However, if you don’t renew your policy within 90 days of its expiry, you will lose both the bonus and the discount that comes with it.

Higher Premiums on Renewal

A lapsed policy often results in higher premiums when you try to renew or buy a new one. The loss of continuous coverage and NCB benefits contributes to this increase.

Higher Chances of Paying a Penalty

Driving without valid insurance is a legal offence under the Motor Vehicles Act, 1988. You could be fined up to ₹2,000 or even face imprisonment for up to 3 months. Repeated violations can lead to harsher penalties.

When is the right time to renew car insurance?
The ideal time to renew your car insurance is at least 7-10 days before the policy expiry date. This ensures uninterrupted coverage and avoids any legal or financial risks of driving uninsured. Delaying renewal can lead to policy lapse, which may result in higher premiums, loss of accumulated No Claim Bonus (NCB), and the need for vehicle inspection before reactivation.

Mayur Kacholiya

Product Head

How to Choose the Right Car Insurance Policy?

how to choose the right car insurance policy

How to Choose the Right Car Insurance Policy?

Choosing the right car insurance policy is essential for ensuring comprehensive protection, financial security, and a smooth ownership experience. Here are key considerations to help you make an informed decision:

State Your IDV Accurately: The Insured Declared Value (IDV) represents the current market value of your car after accounting for depreciation. It directly influences both your insurance premium and the compensation you receive during claims. An inaccurately stated IDV can lead to either inflated premiums or inadequate claim settlements. Ensure your insurer allows you to customise your IDV transparently, as this reflects the true value of your vehicle.

Compare Car Insurance Quotes Thoughtfully: One of the advantages of purchasing car insurance online is the ability to compare multiple car insurance quotes easily. While comparing, look beyond just the premium. Evaluate the accuracy of the IDV, availability of add-ons, service benefits, claim settlement ratios, and the overall reliability of the insurer. A well-rounded comparison ensures you select a policy that offers both value and protection.

Review Service Benefits Offered: A robust car insurance policy is not limited to coverage and claims—it also includes the quality of service provided. Look for insurers that offer benefits such as roadside assistance, doorstep pickup and drop-off for repairs, and 24/7 customer support. These services enhance your experience and ensure support during both major incidents and minor inconveniences.

Understand What’s Covered: Before finalising your policy, carefully review the coverage details. A good car insurance policy should protect you against a wide range of risks including accidents, theft, natural disasters, and third-party liabilities. Ensure that the coverage aligns with your needs and that the premium you pay justifies the protection offered. This helps you avoid surprises during claims and ensures peace of mind.

Know more about How to Calculate the Car Insurance Premium

Which Car Insurance Policy is the Best for You?

New Luxury Car Owner

Old Car Owner

Family Heirloom Owner

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Rajesh, 45 Years Old Male (Car Enthusiast)

Buying a luxury car is a one-time deal for most owners, thus, you must protect it with comprehensive car insurance to cover both third-party liability and own damage. Appropriate add-ons for luxurious cars are necessary too. You can get a Zero Depreciation Cover to claim the full value of repairing/replacing its expensive parts. A Return to Invoice Cover will be useful for luxury cars as it ensures that you receive the original invoice value of your car in case of theft or total loss. 
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Abhishek, 34 Years Old Male (Drives 7 Years Old Car Daily to Office)

Most car owners tend to ignore the importance of car insurance if you have a 7-year-old car; however, having at least third-party insurance is mandatory from the legal perspective. Since your car is already 7 years old, it is advisable to have own-damage cover to get coverage for repairs or replacement of your car in case of accidents, theft, fire, natural calamities, etc.
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Sarthak, 40 Years Old Male (Still Owns Grandfather’s Car that Rarely Hit the Roads)

People keep some things solely for the emotional value attached to them like that car in your family for generations, which is rarely driven but still requires to be insured via at least a third-party coverage policy as per legal requirements. Since you do not drive that car around, you can skip purchasing other add-ons.

Note: These are just a few scenarios to help you easily understand the different policy covers. Please discuss with your insurer and advisor about the best policy for you. Remember to not take it as a recommendation from Digit.

Why Choose Digit for Your Car Insurance Renewal?

It doesn’t matter whether your old car insurance policy was with us or not, choosing Digit for Car Insurance renewal is easy and hassle-free and can be done within minutes online.

Looking to renew your car insurance policy with us for the first time? Here are some benefits to look forward to:

Claims that Make You Go “That’s it?”

Everyone’s primary objective of buying a car insurance is so that they can get their claims done easily during times of need. Luckily, with all our processes everything from making a claim to assessing car damages can be done online.

Cashless Car Repairs

The last thing you want to do at the time of an accident is spend unnecessarily from your pocket. That’s why we offer the option of cashless repair, where you can just drop by at any of our network garages and get your claimed repairs done without any extra money spent.

Large Network of Garages

You can avail cashless services only at our network garages but lucky for you, we have 9000+ cashless garages spread across the country that you can choose from.

doorstep pickup and drop

Doorstep Pickup & Drop

As and when the need arises, such as if your car can’t be repaired in time, we offer our pickup and drop services, so you don’t have to worry about the logistics.

24x7 Support

So, that no matter what time or day it is, we’ll always have your back.

customize your idv

Customize Your IDV

Don’t let anyone fool you into low premiums and even lower IDVs that can instantly affect the money you’d be liable to receive during claims. That’s why, at Digit we believe in transparency as we let YOU customize your IDV as required.

Digit’s Motor Insurance Claim Settlement Ratio is 96% for FY 2024-25

Digit’s Motor Insurance Claim Settlement Ratio is 96% for FY 2024-25

When it came to motor insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 96% of motor claims settled seamlessly and we make this simple with:

  • Smartphone-enabled self-inspection process, with which you can file your claim in minutes!

  • Cashless Claims at over 9000 garages in India, so you can get your two-wheeler fixed without stress. 

  • Everything digital and paperless. No need for hard copies—just upload everything on our app, and you're all set!

How to Buy/Renew Car Insurance with Digit?

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Enter Car Details

On the Digit App or website, enter car registration number and select the policy status.

Choose a Plan

Select the type of car insurance plan and choose desired add-ons.

Enter Personal Details

Enter your personal, nominee and vehicle details, and move to the next step.

Make Payment

Complete the payment and mandatory KYC verification process.

That's It!

You’ll receive the policy document via email, SMS and WhatsApp. Also, you can access it 24X7 on the Digit App.

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Login

Login to Digit App or website and go to the ‘My Policy’ section.

Select Policy

Select the policy pending for renewal and click on ‘Renew Policy.’

Choose a Plan

Next, select the add-ons and tenure and confirm the details, and move to the next step.

Make Payment

Complete the payment and mandatory KYC verification process.

That's It!

You’ll receive the policy document via email, SMS and WhatsApp. Also, you can access it 24X7 on the Digit App.

Documents Required to Buy Car Insurance Online

While buying a new car insurance policy online from Digit, you don’t need a load of documents or paperwork. By having the following documents handy, you can easily buy a new car insurance policy within minutes:

Car Registration Certificate

Previous year car insurance policy

Aadhaar Card

Why Buying Car Insurance Online Makes Sense?

Buying car insurance online not only makes things easier and more convenient for you, but also helps reduce costs, and hence, your car insurance premiums. Now let’s go into the details.

Buying Car Insurance Online

Buying Car Insurance Offline

It can save you so much time. You need not waste your time waiting or visiting someone to get the job done.

It requires more time commitment as you need to physically visit the insurer’s office.

It can be bought from the comfort of your home.

Need to probably stand in queues at the insurer’s office to buy the policy.

Allows you to customise your car insurance policy yourself.

You need to talk to the insurance agent or the company for the same.

More transparent as it is a firsthand process.

You need to rely on a third-party person to do it for you.

Absolutely no paperwork involved!

Loads of paperwork to keep track of.

An easy renewal process is available, as the policyholder’s details are already saved in the system.

Typically, a lengthy and tiresome claim process.

Third-Party Car Insurance Premium Rates

A Third-Party Car Insurance Premium Calculator depends on your car’s engine cc and even the respective premium rates are predetermined by the IRDAI, which are as follows:

Private Cars with Engine Capacity

The premium for 2019-20 in INR

New 4W TP rate (effective 1st June 2022)

Not Exceeding 1000 cc

₹2072

₹2094

Exceeding 1000 cc but not exceeding 1500 cc

₹3221

₹3416

Exceeding 1500 cc

₹7890

₹7897

Electric Car Insurance Premium Rates

Here are car insurance premium prices for private electric cars, which are based on factors like kilowatt capacity, make, model, and age.

Note: Long term policy means 3-year policy for new private cars (Source IRDAI). The premium numbers mentioned here may vary as per vehicle, please check the premium before you buy the policy. 

Vehicle kilowatt capacity (KW)

Premium rate for one-year third-party policy

Premium rate for long-term policy*

Not exceeding 30 KW

₹1,780

₹5,543

Exceeding 30KW but not exceeding 65KW

₹2,904

₹9,044

Exceeding 65KW

₹6,712

₹20,907

Factors Affecting Your Car Insurance Premium

factors affecting car insurance premium

Factors Affecting Your Car Insurance Premium

Your car insurance premium is determined by a combination of factors that reflect your coverage choices, vehicle details, and risk profile. So, here are a few crucial factors that can influence the cost of your car insurance premium.

Type of Car Insurance Policy - The coverage and benefits provided by your car insurance policy influence your car insurance premium. So, if you choose a comprehensive policy over a third-party policy, your premium would be higher as it offers much greater coverage than the latter.   

Your Car’s IDV - The Insured Declared Value (IDV) is your car’s current market value after deducting the depreciation charges. If your IDV increases, so will the insurance premium.

Add-Ons Opted - A customised insurance policy with different car insurance add-on covers to fulfil your crucial insurance requirements and protect your car in all situations will fetch you a higher premium.

Deductibles - Deductibles in car insurance mean the predetermined amount that the policyholder needs to pay from their pocket before the insurer pays the rest of the claim amount. So, you can opt for a higher voluntary deductible for a lower premium because the insurer will have to pay less during claim settlement. 

No Claim Bonus - If you do not raise any claim in a policy year, the insurer will reward you with a discount on your next policy renewal premium in the form of a No Claim Bonus.

Make & Model of your Car - The car insurance premium is subject to change depending on the manufacturer and model of your car. Insuring a luxurious sedan will attract a higher premium than a standard hatchback. Further, the cubic capacity of the car’s engine and its fuel efficiency also directly impact the car insurance premium.

Age of your Car - Since the value of your car reduces with each passing year due to normal wear and tear of its parts, the IDV also falls, and hence the policy premium also decreases. It implies that insurance premiums are higher for a brand-new car and less for an old car.

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Things to Keep in Mind When Buying a Car Insurance Policy?

Here’s what you should look for to pick the right car insurance for your car:

Buying Process

Everyone’s crunched for time. Therefore, always look for a car insurance from where getting one doesn’t involve long, cumbersome processes. With Digit, you can buy your car insurance within minutes, online.

Right IDV

Your IDV, a.k.a the market value of your car is one of the most important parts about your car insurance. This is because it directly affects your car insurance premium, and during claims- your claim amount as well. With Digit, we let you customize your IDV yourself.

Service Benefits

We all love a few extra benefits, don’t we? Therefore, one of the things you should look for in choosing your car insurance is the kind of service benefits it offers. For example, at Digit one of our star service benefits includes Doorstep Pick-Up and Drop! 

Claim Process

Claims are the reason we get a car insurance in the first place! Therefore, ensure the claim process of your desired car insurance is smooth and doesn’t take too long. When you’re in trouble, the last thing you want is, to spend all your time and energy in just filing a claim! 

Claim Settlements

Claim Settlements are basically getting your compensations done right. Claims being such an important part of a car insurance, check for your desired insurer’s claim settlement ratio so that you’re assured that no matter what, your claims will be settled! 

Customer Support

Perhaps underrated, but customer support is so important when it comes to car insurance. Think about it. Who will you call in times of trouble? Therefore, look for a car insurer that gives you 24x7 support, so you always have someone to rely on!

Common Mistakes to Avoid while buying Car Insurance
Many policyholders inadvertently make errors that can affect their coverage. Common mistakes include underestimating the importance of add-ons, right IDV, not updating personal information, and failing to disclose modifications to the vehicle. Being vigilant about these aspects can prevent possible claim rejections and ensure comprehensive coverage.

Mayur Kacholiya

Product Head

How to Download Your Car Insurance Policy on Digit App?

To download your renewed or already active car insurance policy with Digit, follow the given steps:

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Login to Your Acount

Visit the Digit website or app and click on ‘Login’ at the top-right corner. Enter your registered mobile number and verify with OTP.

Visit ‘Active Policies’

Once logged in, navigate to the Active/My Policies section. Here, you can check the policy number, end date & start date.

Download the Policy

Done! You can save, share, print or email the policy for future reference anytime, anywhere.

How to File Claim & Track Real-time Status through Digit App?

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Login

Open the Digit App and go to the "File Motor Claim" option. Login and you'll be directed to the "File Motor Claim" page. Click on the policy card to start claim filing.

Provide Details

Fill in all the details related to the accident and damage to the car.

Enter Personal Details

Update your personal details and that's it, your claim is successfully filed, and you will receive the next steps on your email & WhatsApp.

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Login

Open the Digit App and go to the ‘Check Motor Claim Status’ option. Here you can see the complete list of claims filed on your phone number.

Select Claim

Select the claim you want to check the status of. You can see the details of the claim, the current status, timeline, detailed summary, and repairer details too.

Cashless Garages by Digit

Digit's Cashless Garages

Get cashless repairs at 9000+ garages across India 

What is Cashless Claim in Car Insurance?

cashless claim in car insurance

What is Cashless Claim in Car Insurance?

Cashless car insurance means your insurer pays the approved claim amount directly to an authorised garage, so the policyholder doesn’t have to pay anything upfront for covered repairs. 

All you need to do is inform your insurer, get the damage assessed, and take your car to a network garage. However, it’s essential to note that not all expenses, such as deductibles, depreciation, or excluded repairs, are covered under a cashless claim; in this case, the insured must pay out of pocket. 

67% Car Repair Work Approvals Done within 12 Hours

67% Car Repair Work Approvals Done within 12 Hours

In H2 FY 2024-25, our average car repair approval time was 14 hours and 46 minutes, with 67% of approvals completed within 12 hours. Only a few cases experienced longer wait times, typically due to complex assessments or the need for additional documentation, highlighting our commitment to minimising delays and maximising efficiency.

Rest assured, we carefully monitor every step to ensure your car is back on the road as swiftly as possible!

Digit Settled 9.16 Lakh Claims with 99.9950% Accuracy in FY 2024-25

The below data is for all the products as given in the table below.

Settled 9.16 Lakh Claims Settled

Settled 9.16 Lakh Claims Settled

That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly. 

Out of these, nearly ₹6.52 lakh were motor insurance claims alone—proof that we’re there when it matters most, whether it’s something trivial or serious. 

₹4,622 Crore Paid in Claims

₹4,622 Crore Paid in Claims

From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind. 

Of this, ₹2,199 crore was paid out under motor insurance, covering everything from accidents to unexpected situations like rat damage.

99.9950% Claims Accuracy

99.9950% Claims Accuracy

Out of 9.16 lakh claims in FY 2024–25, only 256 were escalated to the Hon’ble Ombudsman^. Out of which only 46# were escalated and ruled in favour of the customer. This significantly proves the claim's accuracy rate of 99.9950%.

For Motor Claims, out of 256 escalated claims for Digit, just 124 were motor-related. By year-end, 104 motor claims were closed, with 28 resolved through mediation. Only 26 health claim decisions went in favour of customers.

Ombudsman Complaints for FY 2024-25

The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024–25. 

LOB Total Claims Paid (in number) Total Claims Amounts Settled Total Complaints that went to Ombudsman Total Complaints where final decision was given Total Complaints Settled via Mediation Total Decisions in favour of Customer
Health (including PA, travel) 2,18,082 ₹1,374.64 Crore 110 86 21 18
Motor(OD + TP, Including theft, PA) 6,51,954 ₹2,199.58 Crore 124 104 28 26
Other LOBs (miscellaneous) 45,642 ₹1,047.34 Crore 22 17 3 3
Grand Total 9,15,678 ₹4,621.56 Crore 256 207 52 47

Disclaimer: ^This data pertains to cases reported to various offices of the Hon’ble Insurance Ombudsman. Customers have the option to approach the Consumer forum as well; #Only includes complaints arising from claims. The company had a total of 11 complaints arising from non-claims, i.e., policy-related grievances (5 won, 2 settled, 1 lost, and 3 outstanding). One non-claim complaint where the decision went in favour of the complainant is not included in the numerator while calculating claims accuracy.

Interesting Claim Stories & Insights from Digit Customers

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A Digit Car Insurance customer received a total loss claim of ₹48.70 Lakh in Mumbai

In a recent case from Mumbai, one of our policyholders experienced a total loss after their private car sustained severe damage. Fortunately, the vehicle was insured, and we processed a claim payout of ₹48.70 lakh. This case highlights the importance of having dependable insurance coverage to stay prepared for life’s unexpected turns.
car tp tr

Digit Settled a third party claim worth ₹ 1.5 crores in Raipur, Chhattisgarh

In a recent case from Raipur, a private car was involved in an accident that tragically resulted in a fatality. While such incidents are deeply distressing, they also bring significant financial and legal responsibilities. Fortunately, the vehicle was covered under our third-party insurance policy, which enabled a compensation payout of ₹1.5 crore to the affected party.

This case highlights the critical importance of third-party liability coverage in motor insurance, offering essential financial protection during life’s most difficult moments.

Flood Damage Claims Cross ₹95 Crore, with ₹3 Crore Settled in Azitnagar

When we think of car insurance, we often imagine accidents or theft. But sometimes, the most significant threats come from nature itself. Azitnagar in the Krishna district, had 529 flood-related claims filed this year, with payouts exceeding ₹3 crore. Across the country, we paid out more than ₹95 crore in flood and inundation claims.
unlucky customer

Seven Accident Claims in One Year on One Car, All Approved

One customer in Patna had a year they won’t forget. Their brand-new Kia Carens was involved in not one, not two, but seven accidents. Six happened while driving, and one happened while the car was parked. It was an actual test of their insurance policy and it passed. Every claim was covered, proving that dependable coverage can make all the difference when things go wrong again and again.

Premium Protection For Premium Vehicles

This year, we received some standout premium payments across different vehicle types. A Ferrari topped the list in the four-wheeler category with a premium of ₹8.04 lakh. In the two-wheeler segment, a Hayabusa was insured with a premium of ₹44,000. And in the commercial vehicle category, a Volvo L150 wheel loader was covered with a premium of ₹3.53 lakh. This highlights how our insurance scales to match the value and purpose of every vehicle, whether it’s built for speed or style
bond number plate

Over 670+ Vehicles Insured with ‘007’ Registration

This year, over 670 vehicles insured with us proudly carried the iconic Bond number “007”. Among them, one standout customer paid a premium of ₹5 lakh. This highlights how our insurance supports unique preferences while ensuring complete coverage.

How is AI making Digit’s Motor Insurance Claim Process Faster & Smarter

claims phone screen

How is AI making Digit’s Motor Insurance Claim Process Faster & Smarter

At Digit, we believe filing a motor insurance claim should be simple, not stressful. That’s why we’ve built intelligent automation into every step of the process—so you can get back on the road, faster.

  • AI That Sees What You See: When you upload a video of the damage through our app, our AI doesn’t just watch—it analyses. Using advanced image recognition, it assesses the extent of the damage, classifies it, and helps determine the next steps. This means quicker evaluations, fewer delays, and a smoother experience for you.
  • Automated Document Processing: From inspection reports to claim forms, our AI systems automatically sort and process your documents. This reduces manual effort, minimises errors, and speeds up approvals. And with a human-in-the-loop approach, we ensure every claim is handled with both precision and empathy.
  • Automation That Works Behind the Scenes: Our systems also fetch claim details directly from partner platforms, eliminating the need for repetitive data entry. Whether it’s Bulk Policy Issuance or real-time claim registration, automation helps us move faster—so you don’t have to wait.

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Fun Facts about Digit's Motor Insurance Claims

Coconut Tales

Coconut Tales

Ever heard of coconuts causing chaos? At Digit, we've paid as much as ₹1.6cr for over 1500 coconut-related damages! Just in 2023, 350 cases alone came in, with Maharashtra leading the charge. Guess it's time to rethink those parking spots!

Animal Alert

Animal Alert

From dogs to elephants, we've seen it all. With over 85,000 animal related damage claims, dogs alone account for 7%, and that’s not it! We’ve paid more than Rs. 30 crores to settle the same.

Monkey Business

Monkey Business

Can you believe it? Monkeys have triggered over 1200 motor claims up to FY 24, with a 43% jump last year! We've paid out more than Rs. 40 Lakhs for their mischiefs. Talk about monkeying around!

How to Avoid Car Insurance Claim Rejections?

tips to avoid car insurance claim rejections

How to Avoid Car Insurance Claim Rejections?

You can easily avoid car insurance claim rejections by just paying a little more attention to the following factors.

Understand Your Policy: Many claims are rejected simply because the policyholder is unaware of what their insurance covers. Always read your policy document to understand the inclusions, exclusions, and conditions. 

Be Honest and Accurate: Providing false information or hiding facts like previous claims, accident details, or car modifications can lead to claim denial. Always be transparent with your insurer from the start.

Keep Documents Updated: Ensure your driving licence, Registration Certificate (RC), and Pollution Under Control Certificate (PUCC) are valid and up to date. Missing or expired documents can delay or even reject your claim.

Follow Traffic Rules: Claims can be rejected if the accident occurred due to violations like drunk driving, underage riding, or reckless behaviour. Safe and lawful riding helps protect your eligibility for a claim.

Inform Before Repairs: In the event of an accident or any other issues, always notify your insurer before seeking any repairs. Unauthorised repairs without insurer approval can result in claim rejection.

Transfer Insurance for Used Cars: If you buy a second-hand car, transfer the insurance policy to your name immediately. Claims may be denied if the policyholder’s details don’t match the registered owner.

What is Insured Declared Value (IDV) in Car Insurance?

What is Insured Declared Value (IDV) in Car Insurance?

Insure Declared Value is the maximum amount your insurer will pay if your car is stolen or totally damaged. It reflects the current market value of your car after depreciation. Your insurance premium is directly linked to your IDV. 

A higher IDV means a higher premium, and as your car ages, both IDV and premium decrease. While a low premium may seem attractive, it could mean a lower IDV—and lower compensation in case of total loss.

How is Depreciation Calculated in Car Insurance?

The Insured Declared Value (IDV) of the car is adjusted for the depreciation value of your car as per the table below. 

In the table, age-wise depreciation is applicable for only Total Loss/Constructive Total Loss (TL/CTL) claims.

Depreciation is calculated based on the age of your car and directly affects the Insured Declared Value (IDV). 

In the table, age-wise depreciation is applicable for only Total Loss/Constructive Total Loss (TL/CTL) claims.

 

Vehicle Age

Depreciation Rate

Not Exceeding 6 months

5%

Exceeding 6 months but not exceeding 1 year

15%

Exceeding 1 year but not exceeding 2 years

20%

Exceeding 2 years but not exceeding 3 years

30%

Exceeding 3 years but not exceeding 4 years

40%

Exceeding 4 years but not exceeding 5 years

50%

What is Zero Depreciation Cover in Car Insurance?

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Zero Depreciation Cover is an optional add-on in car insurance that allows you to claim the full cost of repairs or part replacements without factoring in depreciation. This means you won’t have to bear the reduced value of car parts due to wear and tear when making a claim.

Typically, insurers deduct depreciation on parts like plastic, metal, and fibreglass, which lowers your claim amount. With this cover, however, you get complete compensation for the replaced parts, provided the repairs are done at a Digit Authorised Garage.

This add-on is especially beneficial for cars less than five years old, helping owners avoid unexpected expenses and maintain peace of mind during repairs.

What is No Claim Bonus (NCB) in Car Insurance?

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No Claim Bonus (NCB) is a discount on your car insurance premium awarded for not making any claims during the policy term. It typically ranges from 20% to 50% and increases with each consecutive claim-free year.

You don’t receive NCB when buying your first policy; it applies during renewals. The bonus is linked to the policyholder, not the vehicle, so even if you switch cars, your NCB stays with you.

Why is it Important to Have Car Insurance for Second-Hand Cars?

Why is it Important to Have Car Insurance for Second-Hand Cars?

Car insurance is important for second-hand cars, just like it is for new ones. It’s legally required and offers financial protection in case of accidents, damage, or third-party liabilities.

Before buying a used car, check if it already has an active insurance policy. If it does, make sure to transfer the policy to your name within 14 days to avoid any coverage gaps. If there’s no existing policy or it has expired, purchase a new one immediately. 

Also, if you had a previous insurance policy, don’t forget to transfer your No Claim Bonus (NCB) to reduce your premium. Once insured, keep track of renewal dates to ensure continuous coverage and avoid penalties or claim rejections.

Things to Keep in Mind When Renewing Old Car Insurance

Things to Keep in Mind When Renewing Old Car Insurance

Renewing car insurance for an old or second-hand vehicle is just as important as insuring a new one. Whether you’ve recently purchased a pre-owned car or are renewing coverage for your existing vehicle, here are a few key points to consider before buying a policy online:

Choose the Right Type of Insurance Based on Usage: If your car is used regularly or you want full protection, a comprehensive policy is ideal. For cars that are rarely used or nearing the end of their life, a third-party policy may be sufficient as it meets legal requirements at a lower cost.

Check and Customise the IDV: The Insured Declared Value (IDV) reflects your car’s current market value after depreciation. For older cars, this value is lower, which reduces both the premium and the claim amount. Ensure the IDV is accurately stated and customised as needed.

Select Relevant Add-Ons: Add-ons like engine protection, tyre cover, and return-to-invoice enhance coverage under a comprehensive policy. However, not all add-ons apply to older cars. For example, Zero Depreciation Cover is usually unavailable for vehicles over five years old. Choose add-ons based on your car’s age and condition.

Know more about Old Car Insurance Online.

FAQs about Car Insurance Online