Car Insurance

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Car insurance serves as your financial safety net, helping to cover costs if your car is damaged, stolen, or involved in an accident. It’s designed to protect you from unexpected expenses and ensure you are legally protected.

With rising costs and unpredictable roads, having a good car insurance policy means you're prepared for whatever comes your way. It’s one less thing to stress about and one smart step toward safer driving.

Listen to the Summary

What is Car Insurance?

what is car insurance

Car insurance is a type of vehicle insurance that protects you from unexpected expenses due to accidents, theft, natural disasters, or third-party damages. It covers repair costs, replacements, and legal liabilities, helping reduce the financial burden on vehicle owners.

In India, it’s legally mandatory to have at least a third-party car insurance policy. This ensures that any injury or damage caused to another person or their property while driving is covered.

There are three main types of car insurance policies: Third-Party Insurance covers damage or injury to others, Own Damage (OD) Policy covers only the own vehicle, and Comprehensive Insurance includes both third-party and own damage coverage.

 

Why is a Car Insurance Mandatory in India?

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Unfortunately, when it comes to supposedly mundane things like a car insurance, people tend to ignore or forget about it unless there’s a repercussion of not having one. However, more often than not- these guidelines are made for the overall safety of people like you and me.

Let’s take for example; what if a Third-Party Car Insurance wasn’t mandatory by law. In this case, most people wouldn’t even have one and in case of an accident, both affected parties would drown in baseless arguments and of course, tons of expenses!

Therefore, while the primary objective of a car insurance is to protect an affected party during a mishap or accident, there is more than one reason why a car insurance has been made mandatory in India.

Large Number of Road Accidents - Road accidents are extremely common in India and one of the main reasons the Motor Vehicle Act has made car insurances mandatory is due to the same. In 2017, there were more than 1200 injuries reported on a daily basis due to road accidents! A car insurance would ensure no one has to bear the financial brunt in such a situation.

Protects the Third Party - Whether you bump into someone’s vehicle or a car hits your dear car, having at least a third-party car insurance in place will ensure that the affected third-party will be compensated for in cases of car damages or, personal damages.

Make Legal Processes Easier - When an accident happens, more than the damages – it is the legal process that takes one’s time and energy. However, when you have a valid car insurance, legal processes too are taken care of.

Why Do You Need a Car Insurance in India?

Car insurance is not just a legal requirement; it is a critical financial safeguard for vehicle owners in India. Here are the key reasons why securing a car insurance policy is indispensable:

Protect your Pocket from Financial Losses
Protect your Pocket from Financial Losses

Whether you go for a third-party car insurance or comprehensive car insurance, having car insurance can benefit you by saving you from paying huge amounts in case of damages and losses caused during an accident, a natural calamity, fire, theft and other such unforeseen circumstances.

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Avoid Problems Caused by Third-Party Damages

Accidents happen to everyone. In case you end up in a situation where you’ve accidentally hit someone, a car or someone’s property, your car insurance will be there for you to cover the damages and losses incurred to the third party, so you don’t need to spend hours arguing or fighting over it!

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Get Better Coverage & Benefits with Add-Ons

If you opt for comprehensive car insurance, you can benefit further by getting better coverage for your car using add-ons like the zero-depreciation cover, return to invoice cover, consumables cover, and breakdown assistance, amongst others.

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Be the Good Person in the Eyes of Law

As per the Motor Vehicles Act, all cars must have at least third-party car insurance. Without one, you will be liable to pay a penalty of ₹2,000 for the first offence and ₹4,000 for the second time. 

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Save time! Go Paperless

With Digit, technology makes everything a breeze. From buying car insurance to making claims, it’s all done online in just a few minutes, saving you both time and money. Our process is so straightforward, it’ll have you saying, "That's it?"

Important Statistics about Car Insurance in India

The average cost of car insurance in India is influenced by various factors including the type of vehicle, location, age of the car, driving record, type of insurance bought, etc. So, here are some important statistics for car insurance in India:

1

The annual average cost of third-party liability policy for a mid-range Sedan may range between ₹5000 - ₹7000. Whereas the comprehensive cover may cost around ₹10000 - ₹20000 or sometimes even higher.

2

Looking at different age groups, for 25-29 years, the average annual car insurance rates lie between ₹2500 and ₹5000. While the same rates go up to ₹4603 to ₹8449 for age group above 50.

3

Statistics also show that female drivers typically pay less premium than male drivers, with ₹4000 - ₹7000 average premium for females and ₹8000 - ₹12000 for males, for third-party liability coverage.  

Car Insurance Plans Offered by Digit that Fit Your Needs

Third-Party Comprehensive Own Damage

Damages/Losses to own car due to an accident

×

Damages/Losses to own car in case of fire

×

Damages/Losses to own car in case of a natural calamity

×

Damages to Third-Party Vehicle

× ×

Damages to Third-Party Property

× ×

Personal Accident Cover

× ×

Injuries/Death of a Third-Party Person

× ×

Theft of your car

×

Customize your IDV

×

Extra protection with customized add-ons

×
Get Quote Get Quote Get Quote

Know more about the difference between comprehensive and third party insurance

Why Choose Digit Car Insurance Policy?

Key Features of Digit's Car Insurance Policy

Key Features Digit Benefit
Premium Starting from ₹2094
No Claim Bonus Up to 50% Discount
Customizable Add-Ons 11 Add-ons available
Cashless Repairs Available at 9000+ Garages with Doorstep Pickup & Drop
Claim Process Smartphone-enabled Claim process. Can be done online within 7 minutes!
Own Damage Cover Available
Damages to Third-Party Unlimited Liability for Personal Damages, Up to 7.5 Lakhs for Property/Vehicle Damages

What’s Covered in Digit Car Insurance?

What’s Not Covered?

It is equally important to know what’s not covered in your car insurance policy, so that there are no surprises when you make a claim. Here are some such situations:

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Own Damages for Third-Party Policy Holder

In the case of a Third-Party or Liability Only Car Policy, damages to own vehicle won’t be covered. 

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Drunk Driving or without a Licence

You were driving drunk or without a valid driving licence.

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Driving without a Valid Driving Licence Holder

You hold a learner’s licence and were driving without a valid driving licence-holder in the front passenger seat.

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Consequential Damages

Any damage which is not a direct result of the accident (e.g. after an accident, if the damaged car is driven incorrectly and the engine gets damaged, it will not be covered)

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Contributory Negligence

Any contributory negligence (e.g., damage due to driving a car in a flood, which is not recommended as per the manufacturer’s driving manual, will not be covered)

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Add-Ons Not Bought

Some situations are covered in add-ons. If you haven’t bought those add-ons, the corresponding situations will not be covered.

Add-On Covers with Digit Car Insurance

Car insurance add-ons which you can buy with your car insurance policy

Zero Depreciation Cover icon
Zero Depreciation Cover

Ideal for cars less than 5 years old, zero depreciation cover allows you to nullify the depreciation charged on your car and its parts and gives you the full value of repairs, costs and replacements during a claim.

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Return to Invoice Cover

In case of theft or damages beyond repair, return to invoice add-on gives you the benefit of getting back the complete amount of your car's invoice value, including the cost of registering a new vehicle and its road tax respectively.

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Tyre Protect Cover

Generally, tyre damage isn't covered in standard insurance unless the damage takes place during an accident. That's why this tyre protect add-on gives you the benefit to safeguard and cover for tyre damages such as tyre bursts, bulges or cuts during all other situations possible.

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Breakdown Assistance

We all need a little help sometimes! Our Breakdown Assistance Add-On gives you the benefit of taking help whenever required, i.e assistance during car breakdowns at any time you'd like. The best part? It doesn't even count as a claim!

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Consumable Cover

consumable cover gives your car an additional layer of protection. It covers the cost for all your car's nitty-gritties, such as the engine oils, screws, nuts and bolts, grease, etc in a situation of an accident.

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Engine and Gear-box Protection Cover

Do you know that the cost of replacing your engine is approximately 40% of its cost? In a standard car insurance policy, only damages caused during the accident are covered. However, with the engine and gear-box protection cover, you can specifically cover for the life of your car (the engine and gearbox!) from any consequential damages caused post the accident.

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Daily Conveyance Benefit

The Daily Conveyance Benefit add-on offered by insurers ensures that policyholder gets compensated for daily transport in the form of a fixed daily allowance or a standby vehicle for the time when the insured vehicle is in the garage for repairing. 

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Key and Lock Protect

The cost incurred by the policyholder for repairing or replacement of the lockset in the car in case of theft, loss or damage is covered by the insurer as part of the Key and Lock Protect add-on cover.

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Loss to Personal Belongings

If the policyholder or any immediate family member suffers from any loss of personal belongings specified as per the policy when kept in the insured vehicle, it shall be compensated by the insurer.

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Pay as You Drive Cover

Pay as you drive cover makes the policyholder eligible to avail discount on the premium of Own Damage cover of the base policy based on the opted plan. The option to top up kilometers is also offered under the base policy by paying additional premium.

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EV Shield Add-On Cover

This EV Shield add-on cover for electric cars in India will protect you and your vehicle against any loss or damage to the electrical panel for the vehicle charging point, vehicle charger including charging cable, and offer roadside assistance services specific to EVs.

Complimentory Wellness Benefits for Digit Car Insurance Customers

With your Digit Car Insurance, you also get exclusive access to a wide range of wellness perks, making taking care of yourself easier and more affordable:

Unlimited 24×7 Teleconsultations
Unlimited 24×7 Teleconsultations with General Physicians

Get expert medical advice anytime, anywhere.

Mental Health Consultation & Services
Mental Health Consultation & Services

Consult the best and most trusted therapists at affordable rates, with up to 50% off

Diagnostic Tests & Health Check-Ups
Diagnostic Tests & Health Check-Ups

Stay ahead of health concerns with affordable screenings and lab tests.

Specialist Teleconsultations
Specialist Teleconsultations

Speak to top specialists in Mental Health, Women’s Health, Diet & Nutrition, and more, at flat 50%!

Women's Health Care Programs
Women's Health Care Programs

Pregnancy Care Programs, access to Mum Support Group, PCOS/PCOD Care Programs, Maternity Support and much more!

Physiotherapy Sessions
Physiotherapy Sessions

Stress and Pain relief covered with exclusive discounts on Physiotherapy consultation and session bookings.

Dental Consultation Offers
Dental Consultation Offers

Avail unlimited, free dental consultations and exclusive discounts on dental treatments.

Sexual Wellness
Sexual Wellness

Get flat 15% discount on Sexual Wellness Programs! 

Chronic Care Support Programs
Chronic Care Support Programs

Personalized assistance for long-term health conditions.

Why is it Important to Renew your Car Insurance Policy on Time?

importance of renewing your car insurance

Renewing a car insurance policy on time is crucial to avoid financial setbacks, legal trouble, and loss of valuable benefits. Here's why timely renewal matters,

Bear the Financial Brunt

Without an active policy, you're personally liable for any damages, medical expenses, or third-party claims in case of an accident. This can lead to significant financial hardship, especially if the incident is severe.

Legal Liability for Third-Party Claims

In the event of an accident involving third-party injury or property damage, you’ll be legally responsible for compensation if your insurance has expired. This can be financially devastating without coverage.

You’ll Lose Out on Your No Claim Bonus (NCB)

Your NCB is a reward for not making any claims during your policy period. It can significantly reduce your premium, up to 50% in some cases. However, if you don’t renew your policy within 90 days of its expiry, you will lose both the bonus and the discount that comes with it.

Higher Premiums on Renewal

A lapsed policy often results in higher premiums when you try to renew or buy a new one. The loss of continuous coverage and NCB benefits contributes to this increase.

Higher Chances of Paying a Penalty

Driving without valid insurance is a legal offence under the Motor Vehicles Act, 1988. You could be fined up to ₹2,000 or even face imprisonment for up to 3 months. Repeated violations can lead to harsher penalties.

How to Choose the Right Car Insurance Policy?

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Choosing the right car insurance policy is essential for ensuring comprehensive protection, financial security, and a smooth ownership experience. Here are key considerations to help you make an informed decision:

State Your IDV Accurately: The Insured Declared Value (IDV) represents the current market value of your car after accounting for depreciation. It directly influences both your insurance premium and the compensation you receive during claims. An inaccurately stated IDV can lead to either inflated premiums or inadequate claim settlements. Ensure your insurer allows you to customise your IDV transparently, as this reflects the true value of your vehicle.

Compare Car Insurance Quotes Thoughtfully: One of the advantages of purchasing car insurance online is the ability to compare multiple car insurance quotes easily. While comparing, look beyond just the premium. Evaluate the accuracy of the IDV, availability of add-ons, service benefits, claim settlement ratios, and the overall reliability of the insurer. A well-rounded comparison ensures you select a policy that offers both value and protection.

Review Service Benefits Offered: A robust car insurance policy is not limited to coverage and claims—it also includes the quality of service provided. Look for insurers that offer benefits such as roadside assistance, doorstep pickup and drop-off for repairs, and 24/7 customer support. These services enhance your experience and ensure support during both major incidents and minor inconveniences.

Understand What’s Covered: Before finalising your policy, carefully review the coverage details. A good car insurance policy should protect you against a wide range of risks including accidents, theft, natural disasters, and third-party liabilities. Ensure that the coverage aligns with your needs and that the premium you pay justifies the protection offered. This helps you avoid surprises during claims and ensures peace of mind.

Know more about How to Calculate the Car Insurance Premium

Note: These are just a few scenarios to help you easily understand the different policy covers. Please discuss with your insurer and advisor about the best policy for you. Remember to not take it as a recommendation from Digit.

Why Choose Digit for Your Car Insurance Renewal?

It doesn’t matter whether your old car insurance policy was with us or not, choosing Digit for Car Insurance renewal is easy and hassle-free and can be done within minutes online.

Looking to renew your car insurance policy with us for the first time? Here are some benefits to look forward to:

Claims that Make You Go “That’s it?”

Everyone’s primary objective of buying a car insurance is so that they can get their claims done easily during times of need. Luckily, with all our processes everything from making a claim to assessing car damages can be done online.

Cashless Car Repairs

The last thing you want to do at the time of an accident is spend unnecessarily from your pocket. That’s why we offer the option of cashless repair, where you can just drop by at any of our network garages and get your claimed repairs done without any extra money spent.

Large Network of Garages

You can avail cashless services only at our network garages but lucky for you, we have 9000+ cashless garages spread across the country that you can choose from.

doorstep pickup and drop
Doorstep Pickup & Drop

As and when the need arises, such as if your car can’t be repaired in time, we offer our pickup and drop services, so you don’t have to worry about the logistics.

24x7 Support

So, that no matter what time or day it is, we’ll always have your back.

customize your idv
Customize Your IDV

Don’t let anyone fool you into low premiums and even lower IDVs that can instantly affect the money you’d be liable to receive during claims. That’s why, at Digit we believe in transparency as we let YOU customize your IDV as required.

Digit’s Motor Insurance Claim Settlement Ratio is 96% for FY 2024-25

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When it came to motor insurance specifically, Digit showcased a high-efficiency Claims Settlement Ratio (CSR), with 96% of motor claims settled seamlessly and we make this simple with:

  • Smartphone-enabled self-inspection process, with which you can file your claim in minutes!

  • Cashless Claims at over 9000 garages in India, so you can get your two-wheeler fixed without stress. 

  • Everything digital and paperless. No need for hard copies—just upload everything on our app, and you're all set!

Documents Required to Buy Car Insurance Online

While buying a new car insurance policy online from Digit, you don’t need a load of documents or paperwork. By having the following documents handy, you can easily buy a new car insurance policy within minutes:

ID

Car Registration Certificate

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ID

Previous year car insurance policy

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ID

Aadhaar Card

more

Why Buying Car Insurance Online Makes Sense?

Buying car insurance online not only makes things easier and more convenient for you, but also helps reduce costs, and hence, your car insurance premiums. Now let’s go into the details.

Buying Car Insurance Online Buying Car Insurance Offline
It can save you so much time. You need not waste your time waiting or visiting someone to get the job done. It requires more time commitment as you need to physically visit the insurer’s office.
It can be bought from the comfort of your home. Need to probably stand in queues at the insurer’s office to buy the policy.
Allows you to customise your car insurance policy yourself. You need to talk to the insurance agent or the company for the same.
More transparent as it is a firsthand process. You need to rely on a third-party person to do it for you.
Absolutely no paperwork involved! Loads of paperwork to keep track of.
An easy renewal process is available, as the policyholder’s details are already saved in the system. Typically, a lengthy and tiresome claim process.

Third-Party Car Insurance Premium Rates

A Third-Party Car Insurance Premium Calculator depends on your car’s engine cc and even the respective premium rates are predetermined by the IRDAI, which are as follows:

Private Cars with Engine Capacity The premium for 2019-20 in INR New 4W TP rate (effective 1st June 2022)
Not Exceeding 1000 cc ₹2072 ₹2094
Exceeding 1000 cc but not exceeding 1500 cc ₹3221 ₹3416
Exceeding 1500 cc ₹7890 ₹7897

Electric Car Insurance Premium Rates

Here are car insurance premium prices for private electric cars, which are based on factors like kilowatt capacity, make, model, and age.

Note: Long term policy means 3-year policy for new private cars (Source IRDAI). The premium numbers mentioned here may vary as per vehicle, please check the premium before you buy the policy. 

Vehicle kilowatt capacity (KW) Premium rate for one-year third-party policy Premium rate for long-term policy*
Not exceeding 30 KW ₹1,780 ₹5,543
Exceeding 30KW but not exceeding 65KW ₹2,904 ₹9,044
Exceeding 65KW ₹6,712 ₹20,907

Factors Affecting Your Car Insurance Premium

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Your car insurance premium is determined by a combination of factors that reflect your coverage choices, vehicle details, and risk profile. So, here are a few crucial factors that can influence the cost of your car insurance premium.

Type of Car Insurance Policy - The coverage and benefits provided by your car insurance policy influence your car insurance premium. So, if you choose a comprehensive policy over a third-party policy, your premium would be higher as it offers much greater coverage than the latter.   

Your Car’s IDV - The Insured Declared Value (IDV) is your car’s current market value after deducting the depreciation charges. If your IDV increases, so will the insurance premium.

Add-Ons Opted - A customised insurance policy with different car insurance add-on covers to fulfil your crucial insurance requirements and protect your car in all situations will fetch you a higher premium.

Deductibles - Deductibles in car insurance mean the predetermined amount that the policyholder needs to pay from their pocket before the insurer pays the rest of the claim amount. So, you can opt for a higher voluntary deductible for a lower premium because the insurer will have to pay less during claim settlement. 

No Claim Bonus - If you do not raise any claim in a policy year, the insurer will reward you with a discount on your next policy renewal premium in the form of a No Claim Bonus.

Make & Model of your Car - The car insurance premium is subject to change depending on the manufacturer and model of your car. Insuring a luxurious sedan will attract a higher premium than a standard hatchback. Further, the cubic capacity of the car’s engine and its fuel efficiency also directly impact the car insurance premium.

Age of your Car - Since the value of your car reduces with each passing year due to normal wear and tear of its parts, the IDV also falls, and hence the policy premium also decreases. It implies that insurance premiums are higher for a brand-new car and less for an old car.

Things to Keep in Mind When Buying a Car Insurance Policy?

Here’s what you should look for to pick the right car insurance for your car:

Buying Process

Everyone’s crunched for time. Therefore, always look for a car insurance from where getting one doesn’t involve long, cumbersome processes. With Digit, you can buy your car insurance within minutes, online.

Right IDV

Your IDV, a.k.a the market value of your car is one of the most important parts about your car insurance. This is because it directly affects your car insurance premium, and during claims- your claim amount as well. With Digit, we let you customize your IDV yourself.

Service Benefits

We all love a few extra benefits, don’t we? Therefore, one of the things you should look for in choosing your car insurance is the kind of service benefits it offers. For example, at Digit one of our star service benefits includes Doorstep Pick-Up and Drop! 

Claim Process

Claims are the reason we get a car insurance in the first place! Therefore, ensure the claim process of your desired car insurance is smooth and doesn’t take too long. When you’re in trouble, the last thing you want is, to spend all your time and energy in just filing a claim! 

Claim Settlements

Claim Settlements are basically getting your compensations done right. Claims being such an important part of a car insurance, check for your desired insurer’s claim settlement ratio so that you’re assured that no matter what, your claims will be settled! 

Customer Support

Perhaps underrated, but customer support is so important when it comes to car insurance. Think about it. Who will you call in times of trouble? Therefore, look for a car insurer that gives you 24x7 support, so you always have someone to rely on!

Digit's Cashless Garages

List of 9000+ Network Garages >

What is Cashless Claim in Car Insurance?

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Cashless car insurance means your insurer pays the approved claim amount directly to an authorised garage, so the policyholder doesn’t have to pay anything upfront for covered repairs. 

All you need to do is inform your insurer, get the damage assessed, and take your car to a network garage. However, it’s essential to note that not all expenses, such as deductibles, depreciation, or excluded repairs, are covered under a cashless claim; in this case, the insured must pay out of pocket. 

67% Car Repair Work Approvals Done within 12 Hours

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In H2 FY 2024-25, our average car repair approval time was 14 hours and 46 minutes, with 67% of approvals completed within 12 hours. Only a few cases experienced longer wait times, typically due to complex assessments or the need for additional documentation, highlighting our commitment to minimising delays and maximising efficiency.

Rest assured, we carefully monitor every step to ensure your car is back on the road as swiftly as possible!

Digit Settled 9.16 Lakh Claims with 99.9950% Accuracy in FY 2024-25

The below data is for all the products as given in the table below.

Settled 9.16 Lakh Claims Settled

That’s how many times we showed up for our customers in FY 2024–25. Behind each of those numbers is a mishap, and we were right there, making sure things got sorted quickly. 

Out of these, nearly ₹6.52 lakh were motor insurance claims alone—proof that we’re there when it matters most, whether it’s something trivial or serious. 

₹4,622 Crore Paid in Claims

From minor hiccups to major emergencies, we made sure our customers didn’t have to carry the financial burden alone. Quick settlements, zero confusion, and real peace of mind. 

Of this, ₹2,199 crore was paid out under motor insurance, covering everything from accidents to unexpected situations like rat damage.

99.9950% Claims Accuracy

Out of 9.16 lakh claims in FY 2024–25, only 256 were escalated to the Hon’ble Ombudsman^. Out of which only 46# were escalated and ruled in favour of the customer. This significantly proves the claim's accuracy rate of 99.9950%.

For Motor Claims, out of 256 escalated claims for Digit, just 124 were motor-related. By year-end, 104 motor claims were closed, with 28 resolved through mediation. Only 26 health claim decisions went in favour of customers.

Ombudsman Complaints for FY 2024-25

The below information is a summary of escalated claim cases reviewed by the Hon’ble Ombudsman in FY 2024–25. 

LOB Total Claims Paid (in number) Total Claims Amounts Settled Total Complaints that went to Ombudsman Total Complaints where final decision was given Total Complaints Settled via Mediation Total Decisions in favour of Customer
Health (including PA, travel) 2,18,082 ₹1,374.64 Crore 110 86 21 18
Motor(OD + TP, Including theft, PA) 6,51,954 ₹2,199.58 Crore 124 104 28 26
Other LOBs (miscellaneous) 45,642 ₹1,047.34 Crore 22 17 3 3
Grand Total 9,15,678 ₹4,621.56 Crore 256 207 52 47

Disclaimer: ^This data pertains to cases reported to various offices of the Hon’ble Insurance Ombudsman. Customers have the option to approach the Consumer forum as well; #Only includes complaints arising from claims. The company had a total of 11 complaints arising from non-claims, i.e., policy-related grievances (5 won, 2 settled, 1 lost, and 3 outstanding). One non-claim complaint where the decision went in favour of the complainant is not included in the numerator while calculating claims accuracy.

Interesting Claim Stories & Insights from Digit Customers

A Digit Car Insurance customer received a total loss claim of ₹48.70 Lakh in Mumbai

In a recent case from Mumbai, one of our policyholders experienced a total loss after their private car sustained severe damage. Fortunately, the vehicle was insured, and we processed a claim payout of ₹48.70 lakh. This case highlights the importance of having dependable insurance coverage to stay prepared for life’s unexpected turns.

Digit Settled a third party claim worth ₹ 1.5 crores in Raipur, Chhattisgarh

In a recent case from Raipur, a private car was involved in an accident that tragically resulted in a fatality. While such incidents are deeply distressing, they also bring significant financial and legal responsibilities. Fortunately, the vehicle was covered under our third-party insurance policy, which enabled a compensation payout of ₹1.5 crore to the affected party.

This case highlights the critical importance of third-party liability coverage in motor insurance, offering essential financial protection during life’s most difficult moments.

Flood Damage Claims Cross ₹95 Crore, with ₹3 Crore Settled in Azitnagar

When we think of car insurance, we often imagine accidents or theft. But sometimes, the most significant threats come from nature itself. Azitnagar in the Krishna district, had 529 flood-related claims filed this year, with payouts exceeding ₹3 crore. Across the country, we paid out more than ₹95 crore in flood and inundation claims.

Seven Accident Claims in One Year on One Car, All Approved

One customer in Patna had a year they won’t forget. Their brand-new Kia Carens was involved in not one, not two, but seven accidents. Six happened while driving, and one happened while the car was parked. It was an actual test of their insurance policy and it passed. Every claim was covered, proving that dependable coverage can make all the difference when things go wrong again and again.

Premium Protection For Premium Vehicles

This year, we received some standout premium payments across different vehicle types. A Ferrari topped the list in the four-wheeler category with a premium of ₹8.04 lakh. In the two-wheeler segment, a Hayabusa was insured with a premium of ₹44,000. And in the commercial vehicle category, a Volvo L150 wheel loader was covered with a premium of ₹3.53 lakh. This highlights how our insurance scales to match the value and purpose of every vehicle, whether it’s built for speed or style

Over 670+ Vehicles Insured with ‘007’ Registration

This year, over 670 vehicles insured with us proudly carried the iconic Bond number “007”. Among them, one standout customer paid a premium of ₹5 lakh. This highlights how our insurance supports unique preferences while ensuring complete coverage.

How is AI making Digit’s Motor Insurance Claim Process Faster & Smarter

claims phone screen

At Digit, we believe filing a motor insurance claim should be simple, not stressful. That’s why we’ve built intelligent automation into every step of the process—so you can get back on the road, faster.

  • AI That Sees What You See: When you upload a video of the damage through our app, our AI doesn’t just watch—it analyses. Using advanced image recognition, it assesses the extent of the damage, classifies it, and helps determine the next steps. This means quicker evaluations, fewer delays, and a smoother experience for you.
  • Automated Document Processing: From inspection reports to claim forms, our AI systems automatically sort and process your documents. This reduces manual effort, minimises errors, and speeds up approvals. And with a human-in-the-loop approach, we ensure every claim is handled with both precision and empathy.
  • Automation That Works Behind the Scenes: Our systems also fetch claim details directly from partner platforms, eliminating the need for repetitive data entry. Whether it’s Bulk Policy Issuance or real-time claim registration, automation helps us move faster—so you don’t have to wait.

Fun Facts about Digit's Motor Insurance Claims

How to Avoid Car Insurance Claim Rejections?

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You can easily avoid car insurance claim rejections by just paying a little more attention to the following factors.

Understand Your Policy: Many claims are rejected simply because the policyholder is unaware of what their insurance covers. Always read your policy document to understand the inclusions, exclusions, and conditions. 

Be Honest and Accurate: Providing false information or hiding facts like previous claims, accident details, or car modifications can lead to claim denial. Always be transparent with your insurer from the start.

Keep Documents Updated: Ensure your driving licence, Registration Certificate (RC), and Pollution Under Control Certificate (PUCC) are valid and up to date. Missing or expired documents can delay or even reject your claim.

Follow Traffic Rules: Claims can be rejected if the accident occurred due to violations like drunk driving, underage riding, or reckless behaviour. Safe and lawful riding helps protect your eligibility for a claim.

Inform Before Repairs: In the event of an accident or any other issues, always notify your insurer before seeking any repairs. Unauthorised repairs without insurer approval can result in claim rejection.

Transfer Insurance for Used Cars: If you buy a second-hand car, transfer the insurance policy to your name immediately. Claims may be denied if the policyholder’s details don’t match the registered owner.

What is Insured Declared Value (IDV) in Car Insurance?

Insure Declared Value is the maximum amount your insurer will pay if your car is stolen or totally damaged. It reflects the current market value of your car after depreciation. Your insurance premium is directly linked to your IDV. 

A higher IDV means a higher premium, and as your car ages, both IDV and premium decrease. While a low premium may seem attractive, it could mean a lower IDV—and lower compensation in case of total loss.

How is Depreciation Calculated in Car Insurance?

The Insured Declared Value (IDV) of the car is adjusted for the depreciation value of your car as per the table below. 

In the table, age-wise depreciation is applicable for only Total Loss/Constructive Total Loss (TL/CTL) claims.

Depreciation is calculated based on the age of your car and directly affects the Insured Declared Value (IDV). 

In the table, age-wise depreciation is applicable for only Total Loss/Constructive Total Loss (TL/CTL) claims.

 

Vehicle Age Depreciation Rate
Not Exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%
Exceeding 1 year but not exceeding 2 years 20%
Exceeding 2 years but not exceeding 3 years 30%
Exceeding 3 years but not exceeding 4 years 40%
Exceeding 4 years but not exceeding 5 years 50%

Why is it Important to Have Car Insurance for Second-Hand Cars?

Car insurance is important for second-hand cars, just like it is for new ones. It’s legally required and offers financial protection in case of accidents, damage, or third-party liabilities.

Before buying a used car, check if it already has an active insurance policy. If it does, make sure to transfer the policy to your name within 14 days to avoid any coverage gaps. If there’s no existing policy or it has expired, purchase a new one immediately. 

Also, if you had a previous insurance policy, don’t forget to transfer your No Claim Bonus (NCB) to reduce your premium. Once insured, keep track of renewal dates to ensure continuous coverage and avoid penalties or claim rejections.

Things to Keep in Mind When Renewing Old Car Insurance

Renewing car insurance for an old or second-hand vehicle is just as important as insuring a new one. Whether you’ve recently purchased a pre-owned car or are renewing coverage for your existing vehicle, here are a few key points to consider before buying a policy online:

Choose the Right Type of Insurance Based on Usage: If your car is used regularly or you want full protection, a comprehensive policy is ideal. For cars that are rarely used or nearing the end of their life, a third-party policy may be sufficient as it meets legal requirements at a lower cost.

Check and Customise the IDV: The Insured Declared Value (IDV) reflects your car’s current market value after depreciation. For older cars, this value is lower, which reduces both the premium and the claim amount. Ensure the IDV is accurately stated and customised as needed.

Select Relevant Add-Ons: Add-ons like engine protection, tyre cover, and return-to-invoice enhance coverage under a comprehensive policy. However, not all add-ons apply to older cars. For example, Zero Depreciation Cover is usually unavailable for vehicles over five years old. Choose add-ons based on your car’s age and condition.

Know more about Old Car Insurance Online.

Whether you need simple third-party coverage or a comprehensive plan, Digit gives you flexible coverage options based on your vehicle. From quick smartphone-enabled claims to a vast network of cashless garages for repairs, everything is designed to be fast, easy, and transparent.

With helpful customer support and a simplified process, Digit makes car insurance feel simple, just the way it should be.

FAQs about Car Insurance Online

How to renew your car insurance policy with Digit?

If your current car insurance policy is expiring soon or has already expired (although we hope not!) you can easily renew online with the following steps:

Step 1: Visit www.godigit.com

Step 2: Enter your Car Brand, Car Variant and Registration Date and click on Get Quote.

Step 3: You’ll further be asked to enter your current or previous policy expiry date and your no claim bonus (if any)

Step 4: Opt for your choice of car insurance plan (Third-Party Car Insurance/Comprehensive Car Insurance) and further customize your policy with add-ons (if you want)

Step 5: Complete your payment and your policy will be sent to you online! 

Can I buy a standalone car insurance policy for my vehicle?

If you already have an existing third-party car insurance with us or another insurer, you can go for your Own Damage car insurance policy to protect your own car too from damage. 

Which is better car insurance, comprehensive car insurance or third-party liability insurance?

Taking comprehensive car insurance cover is always advisable as it provides complete protection of not only someone else’s car like Third-Party car insurance, but also the Own Damage to your car, as well as any injury to the owner driver.

Which car insurance is best for a car older than 5 years?

Comprehensive car insurance is considered the best for cars older than 5 years as it offers complete protection, and you can even buy add-ons with it for added protection. 

Which type of car insurance policy is the best in India?

Both comprehensive and third-party insurance policies are good in India, depending on your needs. For new and luxury cars owners, comprehensive policy is the best, while for second-hand cars or older cars, third-party insurance works best. 

Will my NCB be transferred when I shift from my old car insurer?

Absolutely, you can transfer your NCB from your old insurer, and we will always give you some additional discounts. After all, good drivers should always be rewarded.

What is the eligibility to buy car insurance?

If you have a car with a valid driving license, you are eligible (in fact, it’s compulsory by law) to get car insurance for your respective car. 

Which insurance is better for an old car that I drive daily?

If you have an old car that you drive daily, then you must protect it with maximum coverage provided by comprehensive insurance policy. It will cover the third-party policy and protect your car in unfortunate events.

Is car insurance mandatory in India?

Yes, car insurance that at least covers third-party damages is compulsory according to the Motor Vehicles Act 1988.

What does IDV stand for?

IDV stands for Insured Declared Value of the car. It is the maximum amount your car insurance company will pay you if your car gets stolen or damaged beyond repair. 

Why is car insurance for new cars expensive in India?

Car insurance is generally expensive in India because for new cars the IDV is maximum, which hikes the premium amount. As the car ages, the value of the car depreciates with age, which lowers its IDV. 

What do you mean by endorsement in car insurance?

An endorsement in car insurance is the increased premium due to changes to your existing car insurance policy, which may include adding a driver, updating your car details, increasing coverage, etc. 

What is cashless car insurance?

Cashless car insurance is a benefit offered by the car insurer where you don’t have to pay anything to get your car repaired if the repairs are done in the insurance company’s authorised garages.

At Digit, we have 9000+ garages across the country and we also offer a Pick-up, Repair and Drop service with a 6-month repair warranty.

What is the penalty for not having a valid car insurance in India?

In India, you may get fined ₹2,000 for a first offense of driving without insurance and ₹4,000 for subsequent offenses. You may also get imprisoned for up to 3 months. 

How do I choose the best car insurance in India?

If you are buying car insurance for the first time, research about various car insurances, based on how much IDV, add-ons, how is their service during claims, etc., and set the right deductible.

If you are renewing your car insurance, don’t forget to claim your NCB, as that will lead to a lower premium.

Can you transfer your old insurance to your new car? If yes, how to do that?

Yes, when you buy a new car, you can transfer your old car insurance policy to your new car. You have to inform your insurance company about the transfer. You can also retain your NCB.

When you purchase a used car, the first step would be the transfer of the registration certificate (RC), also transferring the insurance policy at the same time. Once the new owner has bought the car, the policy of the previous owner will not be valid.

Is buying PA cover mandatory under car insurance?

No, if you already have a PA cover under an existing motor policy or as a standalone then you don’t need to buy it under your new car insurance policy. However, you should have at least one PA cover as it is mandatory by law.

What is 1st, 2nd, and 3rd party car insurance?

  • 1st party car insurance covers only the damage to your own vehicle in an accident, which is the Own Damage (OD) policy. 
  • 3rd party car insurance covers any injuries or damage caused to others (people or property) in an accident, due to your vehicle. It is legally mandatory in India.  
  • A comprehensive insurance policy covers all 1st, 2nd, and 3rd party as it protects your car and covers any damage you cause to others.

Will my No Claim Bonus get migrated if I want to renew my car insurance with you?

Sure, Digit will offer NCB discounts based on your history with another car insurance provider. Come on over!

Do I need to submit any documents while buying the policy, to transfer my policy from my old insurer?

No, we believe in a zero-paperwork policy. So, when you are renewing the policy with us, we don’t ask for any paperwork!

Where can I check my car insurance policy details?

You can check your car insurance policy details by reading your policy document or by visitng the Digit website or app.

What is the difference between offline and online car insurance policies?

Both offline and online car insurance policies are the same; the only difference is that an online policy can be accessed through your email, while an offline policy is delivered through the post and any changes to it must be done via in-person process.

Is a valid car insurance policy mandatory to get my new vehicle registered?

Yes, you must have at least a valid third-party car insurance policy to register your new car, as it is mandatory by law.

What do I need to consider before renewing with an insurance company?

Important aspects to be considered before purchasing any policy are: 

  • Speed of claim settlement- You don’t want to wait for your money, right?
  • Approachability- Again, hours of waiting to talk to the customer care is not done!
  • Cashless option for your car repairs network connectivity- Not your phone one but the service center network.
  • Claim settlement history of the company.

How is car insurance premium calculated?

The cost of your car insurance premium is calculated based on your car's value and other factors including the car’s IDV, car's age, your driving record, car’s driving location, and the type and amount of coverage you choose. 

How can I lower my car insurance premium?

You can lower the premium by:

  • Comparing the car insurance plans and opting for the one with lower premium
  • Avoid buying unnecessary add-ons 
  • Increasing your deductible
  • Maintaining a clean driving record 
  • Equipping your car with safety and security features

Are passengers covered by car insurance?

In a comprehensive car insurance policy, usually only the owner driver is covered in case of any personal accident. However, almost all insurers offer a passenger cover add-on that you can buy which covers the passengers of your car, with a little extra premium.

Is the engine covered by car insurance?

Engine is not usually covered in a standard package policy. However, there is an add-on offered by most insurers where you can cover the engine by paying a little extra premium.

The Engine and Gear Protect add-on takes care of the damage to engine and gear box, in case of any unforeseen incident.

Is the engine covered under zero-depreciation cover?

No, a zero-depreciation cover does not cover damage to the engine. 

Is tyre covered under car insurance?

Tyre is not usually covered in a standard package policy. However, there is Tyre Protect add-on offered by most insurers where you can cover the Tyre by paying a little extra premium.

Does car insurance cover electrical fires?

If there is an electrical fire due to accident, then that is covered under your comprehensive car policy.

Are car theft and damage due to fire covered under third-party insurance?

No, fire damage to your car and theft are not covered under third-party insurance.

Does car insurance covers damage due to rat bites?

Yes, damage caused due to rodent bites can be covered under comprehensive car insurance policy.

Can I select a garage of my choice for repairs?

Yes, you can! We understand that there may be a situation when you're not around a network garage or would like to get your bike or car repaired at another garage of your choice. In this case, we will reimburse the costs spent on repair as soon as you send us the invoices.

Additionally, you could also check with our customer care team on our preferred network garages, and we could arrange for a pick-up through them if required.

How many times can I claim the roadside assistance cover?

Though Digit’s Roadside Assistance cover doesn’t account for as a claim under our car insurance policy, you can claim it for a maximum of 4 times in one policy year.

Is there a limit to the number of claims I can file in a year?

No, usually there is no limit to the number of car insurance claims you can make in a year. However, the type and extent of the claims can affect your car insurance policy. Also, frequent claims in a year can affect your No Claim Bonus (NCB).

In case of an accident, what should I do?

If your policy is from Digit, you should call us immediately on 1800-103-4448! We will help you from there on.

How many network garages does Digit have?

We have over 6000+ network garages across the country!

What is the process to file car insurance claim in case of theft?

  • Lodge an FIR with the police.
  • Tell your insurance company of the theft and submit the relevant documents. 
  • Once this is done the police will attempt to locate your vehicle. After 6 months, if the vehicle has still not been found, the police will issue a ‘Non-Traceable Report', completing the transfer of the RC of your lost car to the insurance company. A letter of subrogation will also be submitted. 
  • Once all relevant documents are received by the insurer, the claim will be settled.

If I die in a car accident, will both car insurance and life insurance pay?

Yes. Car insurance pays for vehicle damage and third-party claims. Life insurance pays a lump sum to your nominee. Ensure your life insurance policy covers accidental death, and your car insurance includes personal accident coverage for comprehensive protection.

What documents should I keep in my car?

You should always have your driver’s license and your Registration Certificate (RC) inside your car.

What documents are required to make a car insurance claim for accidents?

  • Duly filled and signed claim form
  • A copy of your vehicle's RC
  • A copy of your valid Driving Licence
  • A copy of the first 2 pages of your policy document
  • A copy of the FIR
  • The original estimate, invoice, and payment receipt for cash and cashless garage

The documents needed for third-party car insurance claims?

  • Duly filled and signed claim form
  • A copy of the FIR
  • A copy of your valid Driving Licence
  • A copy of the first 2 pages of your policy document
  • A copy of your vehicle's RC

Can my nominee claim both car insurance and term insurance if I die in a road accident?

Yes. Car insurance will cover vehicle damage and third-party liabilities. Term insurance will pay the death benefit. Your nominee must file claims separately with each insurer and submit the required documents, including the FIR, death certificate, and postmortem report.

Disclaimer: This information is added for informative/educational purposes only. This is only a summary of the add-on product’s features and is for reference purposes only. The details of coverages available shall be as described in the policy schedule and will be subject to the policy terms, conditions, and exclusions. Terms under policy wordings shall prevail in case of conflict.