What to do if Aadhaar Card is Not Received / Not Delivered by Post?

After applying for an Aadhaar Card, you may have to wait for 3 months to receive it. Regardless, in a few instances, individuals might not receive it within a timeframe. So, if you do not receive the Aadhaar card, you can get it either online or offline. But, whichever the case, you must ensure that the authorities have generated your Aadhaar card.

Although it is not an infrequent occasion that an applicant has yet to receive their Aadhaar card within a particular time, before proceeding to take any step, you must wait for at least three months.

After that, to scrutinise your problem, you can contact the authorities if your Aadhaar card is not delivered:

Contact Number - 1947

Email ID - help@uidai.gov.in

Also, you can opt for downloading the electronic copy of your Aadhaar card from the website. Most importantly, an e-Aadhaar holds the equivalent value to a physical Aadhaar, and you can also use it officially.

To check your Aadhaar status, you can adhere to the following steps:

Step 1: Visit the official website of UIDAI. 

Step 2: Then navigate to Check Aadhaar Card Status from the home page. 

Step 3: Provide your enrollment ID.

Step 4: Enter the date and time. 

Step 5: Provide the security code.

Step 6: Click on Check Status to check your Aadhaar status.

Getting Aadhaar Via Website

If your physical Aadhaar card is not received by post, you can get it through the website. The steps to do so include the following:

 Step 1: Visit the official portal of UIDAI.

Step 2: Select ‘VID,’ ‘Aadhaar’ number, or ‘Enrolment Id.’ In case you have those, you can retrieve those from resident.uidai.gov.in.

Step 3: Fill in the form by providing all the required details.

Step 4:  Choose 'Request OTP' to receive your OTP on your email address/ mobile number.

Step 5: Provide the OTP.

Step 6: Finally, click on the “Download Aadhaar” button.

After you download your Aadhaar, you can access it by entering a password. This password is formed by the first four letters of your first name and birth year.

Getting Aadhaar Via Mobile Application

Besides using the website, you can also receive your Aadhaar on your mobile via the Aadhaar applications. The steps to get aadhaar via mobile application are as follows:

Step 1: Install the Aadhaar application and login using your details.

Step 2: Click on the Download aadhar button.

Step 3: Enter your Aadhaar number and VID (virtual ID) for downloading your aadhaar.

Step 4: Click on the button “Request OTP.”

Step 5: You will receive an OTP on your mobile number. Enter it and then, click on “verify.”

Step 6: You need to click on “Open” for downloading your e-Aadhaar in the form of PDF.

You will have to enter a password for viewing your Aadhaar card. The password will be a combination of your name’s first 4 capital letters  along with your birth year in the format of YYYY.