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13 Common Tourist Scams in Malaysia and How to Avoid Them

How many islands is too many islands? 

The beautiful country of Malaysia consists of 878 islands with Banggi being the largest!

Malaysia is particularly fascinating because of its diversity. The same nation offers booming modern cities, colonial architecture, some of the world's most breathtaking beaches and hiking through lush jungles.

Since tourism is one of the most important industries in Malaysia, it is a safe country to travel to. However, this doesn’t mean tourist scams do not occur in Malaysia. 

Read on to know the different travel scams in Malaysia and tips you can follow to avoid falling a victim to them.

List of Most Common Tourist Scams in Malaysia

1. Taxi and Transportation Scams

Corrupt taxi drivers might refuse to use the meter and instead charge exorbitant flat rates or take unnecessarily long routes to increase the fare. If you insist on using the meter or tracking the ride using maps, they will distract you and take longer routes. This raises the rate on the meter automatically, forcing you to pay a higher price.

To avoid this, you can easily travel across the country using its extensive railway system or local taxi/cab apps to get a predetermined price.

Common around: Kuala Lumpur, Penang, Johor Bahru and other big cities.

2. Overcharging Tourists for Food

Food prices in local eateries are often omitted, so you don't know the price of the serving till after you have finished. Sometimes local restaurant owners tend to take advantage of this naivety and charge high prices for small servings.

To avoid paying so much for so little, you can always ask for the price of the item before purchasing. Chinatown in Malaysia also offers buffet style eateries which is inexpensive. So, you can take advantage of the local cuisine in such places.

Common around: Kuala Lumpur, Penang.

3. Begging Scams

 

Begging is commonly seen around Malaysia. The scam associated with this activity is when tourists are often approached by children selling flowers or small items. As pitiful as the sight is, unfortunately, the children are a part of organized begging rings who are forced to turn over money to bosses who abuse them.

The best way to avoid contributing to this scam is by simply refusing to purchase any item from child beggars.

Common around: Jalan Alor, Ampang, Chow Kit and other places in Kuala Lumpur.

4. Macau Scams

 

Macau scam is a type of scam where a person impersonates banks or a public official to trick another into disclosing personal details or transfer money into another third-party account.

This happens through four methods:

  • Spoofing - Where the perpetrators use a Voice Over Internet Protocol (VoIP) to mask the voice from a local number that the victim is familiar with.

  • Disguise - The syndicate would call pretending to be a bank officer. They indicate that the victim has missed out on their credit card payments. They then pressurise the victim to settle the fine or payment to avoid facing severe consequences.

  • Lucky draw - The victims would receive calls or messages saying they won a lucky draw or the lottery. The scammer would then ask the victim to transfer money to claim the prize.

  • False kidnapping - The scammers would make a phone call to a potential victim and claim that the victim’s loved one(s) have been kidnapped. Then, the scammer would request the victim for a ransom.

Common around: Across Malaysia.

5. ATM Scams

 

Be cautious when using ATMs, as some might be tampered with card-skimming devices that are installed in ATMs to steal card information. This tactic is very commonly used around the world and can become very problematic if your card is misused while on your trip.

To avoid having your card compromised, stick to ATMs in reputable banks or inside secure locations. Use ATMs in well-lit areas, preferably with guards or a 24-hour human presence.

Common around: Kuala Lumpur.

6. Shopping Scams

Electronic items are manufactured in Malaysia. This might indicate that you could get good deals on high-item products. Unfortunately, these products are fake, unreliable, modified or hacked. It's best to avoid buying electronic items from small shops that heavily advertise deals or discounts.

When it comes to other markets and shops, some vendors may try to overcharge tourists, especially if they sense that you are unfamiliar with local prices. Always be ready to negotiate and compare prices from different vendors before making a purchase.

Common around: Kuala Lumpur.

7. Charity Scams

It's only natural to be a good Samaritan and help someone out when they ask for it. Some people tend to take advantage of this and scam tourists. You might be approached by individuals asking for donations or claiming to be part of a charity organization.

In most cases, this money doesn't even go to anyone in need. To avoid falling for this scam, if you do want to donate to a charitable cause, there are reputed organizations that work transparently for different purposes. Consider donating directly to the organization or through their website.

Common around: Crowded tourist hotspots, restaurants and parks in big cities like Kuala Lumpur.

8. Fake Monks Scam

This scam is particularly practiced in Asian countries such as Malaysia. You might find people dressed up as monks in crowded places asking for alms and handing out medallions or cards. Then they will also persuade you to donate.

 

Monks in Asian cultures do not go around tourist spots asking for donations or handing out any commodity. These people are disguised as monks who pocket the money that they scam out of tourists.

You can avoid this scam by refusing to take any item that they hand out and walking away or saying no.

Common around: Crowded marketplaces in Penang like Cecil Street, Jelutong, Batu Lanchang and Ayer Itam.

9. Wi-Fi Scams

In public places, you will be able to see many open Wi-Fi networks. Connecting to them risks the security of your device. This could compromise your data as hackers use your personal information to scam you.

Places like hotels, restaurants or cafes, airports, etc. are common spots where you can find free and open connections.

It is important to differentiate which networks are safe and which aren't. This can help keep your data safe against hackers.

Common around: Kuala Lumpur, Penang, Kota Kinabalu, etc.

10. Distraction Scams

Commonly practiced in minimarts, the cashier will distract you and try to overcharge customers for a particular product when checking out. The person may try to initiate a conversation with you. Once you are engaged, they will close the register drawer, insinuating that you’ve already received your change and put it absentmindedly into your wallet. 

Another trick is to scan a different barcode behind the register (instead of the one on the item) that costs a little more than whatever you are purchasing.

To avoid this scam, you should also know the price of the product you are purchasing. Ensure that you pay and receive the right amount.

Common around: Kuala Lumpur, Penang.

11. Fake Police Officials

Scammers might pose as police officers or other officials, claiming you're in trouble and demanding money to resolve the situation. There have been reports where individuals have dressed up and driven in vests and cars that could easily be confused with official police officers.

You can identify the official police vehicles from fake ones. Patrol vehicles usually have the official Royal Malaysia Police (PDRM) logo on the side of the doors and a rectangular siren box on top. You can also ask the officer for identification or go to a nearby station to thoroughly assess the situation.

Common around: Johor Bahru, Kuala Lumpur.

12. Bag Snatching Scam

Bag snatching is a petty crime that is common in Malaysia. These petty criminals will drive-by and snatch your bag. If you try to hold onto it, there are chances that you might be dragged along and sustain serious injuries.

To avoid this scam, you must carry small amounts of money and keep your official documents safe to avoid risking it getting stolen and lost completely. You must also be careful of your surroundings and keep your belongings close to you.

Common around: Johor Bahru, Kuala Lumpur, Selangor, Perak, Penang.

13. Fake Tickets and Tours Scam

Scammers might pose as official tourist information center staff and provide misleading or false information to trick tourists into booking tours, accommodations, or activities at inflated prices. They might also sell counterfeit tickets to attractions or tours that don't actually exist. 

You can avoid this scam by always purchasing tickets from reputable sources and verifying the authenticity of tour operators.

Common around: Kuala Lumpur.

How to Avoid Travel Scams in Malaysia?

While Malaysia is generally a safe and welcoming travel destination, like any other place, it's important for tourists to be aware of potential scams. To protect yourself from these scams:

  • First, you must get yourself Travel Insurance to Malaysia to completely secure your trip. Now that you know that petty crimes like pickpocketing can happen in Malaysia, if you lose your passport or other official documents, our cover can help secure your finances. Not just this, you can read more about our coverages here.

  • Next, use reputable tour operators and accommodation - preferably ones with positive reviews.

  • Keep your belongings secure and be aware of your surroundings. 

  • Be cautious when dealing with strangers and always verify the identity of officials.

  • When you go shopping, bargain wisely. Research the product and clarify the price and quality before you make a final purchase.

  • You can use local taxi apps to book a taxi/cab or use public transport when travelling around cities in Malaysia.

  • Trust your instincts. If something feels off, it's better to politely say no and walk away. 

Emergency Resources for Travel Scams in Malaysia

To reach out to officials in case of any emergency in Malaysia, you can use the following contacts:

Travelling to Malaysia is a beautiful experience and can be enriched if you follow these safety tips to avoid letting petty scams ruin your perfectly good trip. So, pack your bags and embark on a fulfilling journey to visit Malaysia.

FAQs About Tourist Scams in Malaysia

Is Malaysia a safe country for tourists?

Malaysia is a safe country for tourists, but like any destination, there are risks involved. By staying informed about common scams and taking necessary precautions, you can have a safe and enjoyable trip.

How do I report an online scammer in Malaysia?

The Malaysian government has launched a new initiative known as the National Scam Response Center (NSRC) to coordinate rapid response to online financial fraud. Victims of fraud can contact their banks' hotline number or NSRC by dialing 997.

What should I do if I encounter a potential scam or feel uncomfortable?

If you suspect a scam or feel uncomfortable in a situation, trust your instincts and remove yourself from it. If you're dealing with someone claiming to be an authority figure, ask for identification or seek assistance from a nearby legitimate authority, such as a police officer.

How to recognize fake Malaysian currency?

Although fake currency scams in Malaysia is comparatively low, an easy way to check if you have fake currency is by using the ‘Feel, Look, Tilt and Check’ principle. 

  • Feel: Fake notes use low quality paper when compared to the slightly rough texture of an original note.
  • Look: Counterfeit notes will look brighter and different from original notes. Carefully observe special security features of the note like the 3-Dimensional watermark portrait, perfect see-through register, raised print effect etc.
  • Tilt: Tilt your RM100 banknote and look at the micro-lens security thread. You can see that the image of 'Bunga Raya' in the thread moves on the original RM100 banknote.
  • Check: Check the banknote using simple equipment like a UV light device – the paper substrate will not glow except for selected security features; or using a magnifying glass – micro-letterings will be clearly visible.

How to avoid being a victim to Macau scams in Malaysia?

Macau scams can be very luring and cause victims to lose lots of money out of fear of being threatened or easily deceived. To avoid falling for macau scams:

  • You must never reveal your personal banking details to anyone.
  • Try to stay calm and don’t transfer any money to any third-party account. Official authorities will not ask you to immediately transfer funds to another account.
  • Hang up the phone if the caller is unable to verify themselves properly.