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Duty Free Shopping at Delhi Airport: List of Stores, Timings & How to Pre-Order

Duty-free shops are outlets set up at international airports, serving passengers either arriving or departing from international flights. These stores allow outgoing travellers to shop from a wide variety of luxurious international brands without being taxed locally. 

You can purchase select items without paying a duty (tax) so long as you transport them across international borders.

The Indira Gandhi International Airport or Delhi Airport (DEL) in New Delhi, India is the 8th largest airport in the world handling both domestic and international flights. It consists of three terminals and has easy accessibility to the main city. The airport has 11 stores at present that offer duty-free products. 

As per customs regulations, only passengers who have an international boarding pass and valid passport are eligible to shop duty-free.

Delhi Airport Duty-Free Website

You can shop for duty-free products from the Delhi Duty-Free website: www.delhidutyfree.co.in

What Can You Do on the Delhi Duty-Free Website?

When shopping from the Delhi Duty-Free website, you can:

  • Avail of the ‘Click and Collect’ Service: International passengers can book products online and collect them from the store on the day of travel. 
  • View a Wide Range of Products: The website shows you an array of products ranging from cosmetics to confectionery for you to choose from.
  • Details of Stores and Brands: You can also view the list of duty-free stores available, their location and special offers on the website. 

On the website, you can easily compare product prices and get the best deal. Read on to learn how to reserve your product online.

Which Terminals have Duty-Free Shops at Delhi Airport?

Duty free shops are available at Terminal 3 International Arrivals and Departures at Delhi Airport.

What are the Different Duty-Free Stores Available at Delhi Airport?

There are 11 duty-free stores located inside the Delhi International Airport. Below is the list of duty-free stores along with their location:

Category Store Location

Lifestyle

Hugo Boss T3 International Departures
Armani Exchange T3 International Departures
Ethos T3 International Departures
Steve Madden T3 International Departures
Michael Kors T3 International Departures
Polo Ralph Lauren T3 International Departures
Superdry T3 International Departures
Ted Baker T3 International Departures
Victoria’s Secret T3 International Departures
Extensive Outlet Delhi Duty Free T3 International Arrivals
Tea TWG T3 International Departures

List of Duty-Free Items You Can Buy at Delhi Airport

There are a wide variety of products that you can shop from luxury stores, such as:

  • Fashion products like clothing, footwear, accessories, watches, etc. 
  • Fragrances and perfumes
  • Alcoholic drinks and wines
  • Tobacco products
  • Tea products
  • Confectionaries
  • Cosmetics and beauty products. 

Duty-Free Shops Timings at Delhi Airport

Duty-free stores are open 24/7 at the Delhi airport Terminal 3 International Departure and Arrival sections.

How to Pre-order Duty-Free Items at Delhi Airport?

The Delhi Duty-Free website has offers and special discounts if you order your products online. Follow the steps mentioned below to order duty-free items online at the Delhi International Airport:

  • Visit the Delhi Duty-Free store website.
  • Select the terminal, either arrival or departure.
  • Select the items you want to purchase and add to cart.
  • You can either create an account or log in to your existing account, either before browsing or after adding items to your cart.
  • Fill in your details such as passport and flight information.
  • Select the mode of payment.
  • View your order summary and place your order.

Once this is done, your items will be reserved, and a receipt will be generated. You will be required to show this receipt on the date of your travel to pick up your items at the specified pick-up point.

What are the Required Documents for Duty-Free Shopping Online?

After you have pre-ordered your products online, you will need to collect them at the airport. You will need to produce the following documents:

  • Valid Passport
  • International Boarding Pass
  • Proof of Identification
  • Receipt of Purchase or a Confirmation Email

What Modes of Payment are Accepted when Shopping Duty-Free?

When shopping from the Delhi Duty-Free website, you can pay either through:

  • Razorpay
  • PayUMoney which accepts payments to merchants either through Credit Cards, Debit Cards, Net Banking, EMIs, BNPL, Bharat QR, UPI, and Wallets

Note: You can use an international card to make a payment. Your bank would charge the currency conversion rate on international transactions. 

The different currencies accepted are:

  • Indian Rupees
  • American Dollar
  • British Pounds 
  • Euro
  • Chinese Yuan
  • Japanese Yen 
  • United Arab Dirhams
  • Australian Dollar
  • Canadian Dollar 
  • Hong Kong Dollar
  • Thai Bhatt
  • Singapore Dollar 
  • Kuwaiti Dinars
  • Malaysian Ringgit
  • Saudi Riyal 
  • Bahraini Dinar
  • Omani Rial
  • New Zealand Dollar 
  • Swiss Franc 

Note: The prices for goods are indicated in Indian rupee only, payment in other currencies is carried out at the official exchange rate of these currencies set on the day of payment.

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What are the Duty-Free Allowance Limits at Delhi Airport?

Liquor or Wine Products Tobacco Products Duty-free Products
2 litres per passport when you are arriving in India. 100 cigarettes, 25 cigars or 125g of tobacco when you arrive in India. The total value of duty-free purchases cannot exceed Rs 50,000.
Maximum 5 litres per passport when you are departing from India (as per DDFS policy).

Tips to Follow When Shopping Duty-Free

Some duty-free shopping tips and etiquettes are:

  • Know the Restrictions and Limitations: You should also be aware of the baggage limits and duty-free allowance of other countries and airlines you are travelling or transiting through. Items like alcohol and tobacco products also have age restrictions when you are purchasing.
  • Do Your Research: If you want to set aside some money to buy a luxury item in a duty-free shop, plan and do some research before arriving at the airport to determine which brand shops and items are available.
  • Compare Prices: Although cameras, watches and other electronics are usually available at duty-free shops, they are always cheaper online on sites like Amazon, Walmart, etc., than at any duty-free shop. So, ensure to compare prices online with duty-free shops.
  • Avoid Making Impulse Purchases: Plan what you want to buy. This is especially difficult if you are flying on an airline that provides in-flight duty-free shopping from the comfort of your airplane seat.

Shopping for duty-free items at Delhi International Airport is the best way to purchase luxury products. It is also a great option for last-minute gift shopping, as you can get great deals on high-end products. Whether you are meandering around the stores to kill time or desire a souvenir, you must explore the duty-free stores at Delhi International Airport.

FAQs About Duty-Free Shopping at Delhi Airport

Are there any restricted items for departure or arrival?

Although you can purchase all product categories available at duty shops, including liquors, chocolates, perfumes and cosmetics, tobacco, fashion accessories and electronics while arriving and departing at any airport in India. However, some restricted items such as liquors and tobacco, you are subject to local Customs regulations.

How does GST refund work for tourists when purchasing duty-free items?

It is important to note that GST refund for tourists will not be allowed on goods or services that they consumed while in India. The refund applies only on the supply of goods taken out of India by the tourist; hence the product remains unconsumed in India.

What are the timings of the Delhi Duty-Free Store customer support?

Customer support for Delhi Duty-Free is available from Monday - Friday from 9:00 - 18:00 hours. They are unavailable on public holidays.

Who should you contact if you require assistance while shopping duty-free from Delhi airport?

If you have any queries regarding duty-free shopping, your orders or product availability; please contact the support team at support@delhidutyfree.co.in or call +91-8100000888. To know about allowances, you can visit: http://www.delhidutyfree.co.in/allowance.

Is liquor cheaper at Delhi Airport?

Yes, liquor is cheaper at Delhi International Airport. The new excise policy allows liquor stores at the airport to offer discounts on maximum retail prices. You can avail offers up to 35% discount on some select brands.

Which is the largest duty-free store in India?

Delhi Duty-Free is India's largest duty-free retail store. It is located at Delhi International Airport Terminal 3 and has outlets at the Arrivals and Departures section.